the person i checked the truck in with did not know how to do it and just told me to give her the key and she would get it worked out, facility is a messArt F.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Watseka, IL 60970
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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The location was great. However, U-haul never called me to confirm my reservation or give me instructions. There was someone there to help us thanks to pure luck and then we had to wait an additional 30 minutes because U-haul never called to let the Crossroads Garage know about our reservation. I was given minimal direction and instruction. No follow through or instruction on how to return the truck once we were done. I happened to look hours after we parked it. If I get an additional charge I will be contacting U-haul and I will not use their services again. Great location, awful follow through on U-haul's endJessica R.
Excellent customer service truck was in tiptop shape highly recommend renting again from hereDalton C.
The people that I dealt with, a young man and a lady, were very friendly and great to talk to. They went above and beyond to accommodate my needs. Great customer service! Thank you!Kris M.
I did have to go back in the shop and get the guy to wait on me. There was no one in the "office" and no way to notify the "shop" that I was there. But once I got their attention, I was taken care of satisfactorily.John B.