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WEYLAND R.
Customer Reviews for Crossville Marine Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Not a thing
Charles B.The gentleman, that helped me was spot on! Ex Uhaul Manager I would hire him! Give him a raise! Thank you for being so nice for us.
Marie C.People there are friendly and knowledgeable. Easy to work with!
KEVIN P.Great service. Easy to deal with. Friendly. I would say top of the line for service
Angelika L.The process to rent the trailer was made easy by the personal and was very friendly and professional. Will use this location on next rental I need. Thanks Bobby
bob H.Two very nice men got me unhooked and on my way!
David J.The customer service was excellent. The only concern I had was that the truck had a ‘service tire monitoring system' warning come on. When I brought it up to the attendant when I returned the truck, and he said it was expensive to repair. Not sure how long it had been showing that alert.
Karla G.Very nice people. Worked with me when I needed to move up rental date.
Linda N.Always a pleasure
Steve L.Dropped truck off after hours.
Richard M.The fellows at Crossville Marine and Pawn were very friendly, professional, and helpful.
David C.Very friendly service. Very easy transaction. Equipment was in perfect working order despite fairly high mileage.
Tim C.Cecil the owner is amazing. I'll be back and recommend them.
Jeffrey W.Wish I had found these guys before. Previous helpers were not prepared to address the transfer of furniture and a safe from storage to home location. These guys had a refrigerator dolly and a ramp ready to go. They moved items in storage to get to refrigerators, loaded trailer, put everything back in place, drove to property and unloaded everything in 1 and 15 minutes. Will be using them again when we can move everything to our new home.
RICHARD W.These are the most friendly, helpful people that you will find. Can't say enough good things about them.
Bryan L.Staff was great!!!
Gerald L.Quick, friendly, and efficient.
Gordon R.Very good place
Peggy T.The agent was very helpful and friendly .
bob H.It doesn't get any easier than this. I have done business here multiple times and I am in and out pick up or return. Extremely nice People... Thank you Rob
ROBERT H.Wonderful ppl! Easy process, clear instructions and up sold on the appliance dolly!
Lara D.Nothing I can think of, easy to pick up and drop off. Staff very friendly.
Duane E.Absolutely perfect customer service.
william M.Our stressful moving experience (is there any other kind of move?) was made so much easier because of the staff at this Uhaul rental company. They were very prompt, knowledgeable, and polite. We were on time and out the door very quickly due to their professionalism and good help in hooking up our trailer. We were safe and comfortable with pulling the trailer. We will definitely recommend these good folks with full confidence!
Barbara K.Great folks, smooth turn in and corrected the inaccurate identification numbers.
ralph M.Rental agent was complete, efficient, and helpful. Ill go there again.
Don B.Great place to rent from!
John C.Very friendly staff, trucks are always clean and ready to go.
Steve L.Great friendly.
Jessic G.Great service
John L.service people very friendly and efficient
Evelyn T.These folks are so real. I love doing business with them!
TERRY LEE H.This is a friendly, well run rental location. We were in and out in less than 15 minutes.
Diane N B.I rented a ramp trailer and the folks were extremely polite and helpful. I definitely recommend this location.
roy N.Very friendly, hooked up trailer knowledgeable and made sure everything was working.
RANDY S.This is a great place…very informative and helpful…good people!,,
Melinda D.Great customer focused experience from pick-up to drop-off. Efficient and cost effective, as well as friendly.
Daniel A.NA
Vickie S.Great staff, trucks always ready to go!!
Steve L.Very easy and efficient!
Morgan S.The owners at this location were extremely friendly and helpful.
Carl K.This place is my favorite!! Always helpful
Melinda D.Everyone here is so friendly and up front. Kinda like extended family to me!
TERRY LEE H.Super clean, excellent location.
Ruth R.The way the location handled everything, I couldn't imagine there could be an improvement.
Todd G.My only gripe is that the phone online checkout is troubling when I only use a flip phone. Maybe old school form should be available for us dinosaurs in society. Thanks
Charles D.Nothing at all. The whole process was painless. Thks
Anthony G.Very easy & pleasant experience overall. Thanks, Cecil!
TERESA B.Uhaul corporate advertising should say that delivery is not available in all locations MORE CLEARLY. Come to find out, we were the 4th family using your service to our new area who wasn't told that delivery was NOT available. It felt like a huge gimmick.
BETHANY L.Truck ran great, was clean. Nice store. Cecil was very helpful! Thank you! Highly Recommend! Nice U-Haul Business
Lizabeth Y.I have rented many times from U-haul and my experience has always been good but Crossville Marine elevated customer service to an exemplary level. I'm 70 years old and I have never experienced customer service like I received from Crossville Marine, unbelievable!! Thank you all for everything you did.
ROY L.Friendly people quick service
Patrick H.*The truck drove like a dream! I used the drop box for the key when I returned the vehicle after hours. That made it so easy for me. Thank you.
Penny G.I can't think of anything. Everyone was knowledgeable and helpful.
Karen L.None
Thomas N. | Overall ExperienceNever had anything stored there, then you leave 10 msgs for rating you?
Mark S. | Overall Experience