Customer Reviews for Crowley Climate Control
(U-Haul Neighborhood Dealer)

348 reviews

810 Crowley Rayne Hwy   Crowley, LA 70526

(337) 783-1302

Location Hours

  • Mon-Fri: 8 am - 4 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(337) 783-1302

810 Crowley Rayne Hwy
Crowley, LA 70526

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 4 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

JOSE M. 
Rating:
5.0

Customer did not leave a comment.

KYLE L. 
Rating:
3.0

.

ETHAN M. 
Rating:
4.0

Customer did not leave a comment.

MYRELLA F. 
Rating:
3.0

Customer did not leave a comment.

Donna V. 
Rating:
1.0

Had to drive 25 miles from where I requested the equipment. The pick up site personnel were not helpful at all. With as far ahead as I ordered the equipment I would expect the equipment to be available. Personnel need to be trained on web site and equipment and hookups,

JAMES M. 
Rating:
2.0

Had moldy food in the back & it stunk badly. The door wasn't working either.

TY L. 
Rating:
4.0

Customer did not leave a comment.

JULIE G B. 
Rating:
5.0

Customer did not leave a comment.

CRYSTAL B. 
Rating:
5.0

We were not pleased with the experience overall. After reserving a a truck the week before, we were told the afternoon before pickup that no trucks were available and we'd have to go 30 min away from our home to pick one up. Although they comp'd an afternoon, it was extremely inconvenient with our move to find this out so close to pickup.

CAVAN B. 
Rating:
5.0

I will be going back next week for another rental day.

Wanda S. 
Rating:
3.0

Customer did not leave a comment.

IESHA S. 
Rating:
5.0

Customer did not leave a comment.

Mark A. 
Rating:
5.0

Customer did not leave a comment.

Michelle P.  |  Overall Experience 
Rating:
5.0

Great customer service. Courteous staff!

JAMES R. 
Rating:
1.0

Customer did not leave a comment.

Tyson M. 
Rating:
5.0

Customer did not leave a comment.

STACEY D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Regina A.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MATTHEW M. 
Rating:
4.0

N/A

MARVIN C. 
Rating:
5.0

Customer did not leave a comment.

Davarkia D.  |  Overall Experience 
Rating:
5.0

Very disappointed in your no refund policy. I had over $230 of unused credit which your manager refused to refund.

Russell M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RICHARD M. 
Rating:
5.0

Awesome first time experience!!! Will definitely use this Business again!!! & Will definitely share with others in need of service ! Thank you kindly!!!!!

ULIS C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ULIS C. 
Rating:
1.0

Customer did not leave a comment.

onesha R. 
Rating:
5.0

Customer did not leave a comment.

Donna G. 
Rating:
5.0

Customer did not leave a comment.

Juan G. 
Rating:
5.0

Customer did not leave a comment.

Caroline B.  |  Overall Experience 
Rating:
5.0

I never moved in!!! 12/5/20 I rented #811 on Ave H in Crowley. The tag for the gate didn't work at first 15 tries, then after calling the office it did open. The clerk whom took my order didn't explain to me where #811 was located. After the third call he explained exactly where #811 was, somewhere in the 4 buildings on the complex. I found it, but the door on the building wasn't even locked, nor would it lock when I tried it!! The lock on #811 would not even lock when I put a padlock on it!!! I got my money back that morning!!!!!!

Garry P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nell D.  |  Overall Experience 
Rating:
1.0

I am being charged for it supposably not being cleaned when I cleaned that truck

Latisha L. 
Rating:
5.0

Customer did not leave a comment.

Chad H. 
Rating:
5.0

excellent experience!

Kevin M.  |  Overall Experience 
Rating:
1.0

The lady was rude.. While assisting me she answered another call hung up and immediately talking bout the customer on the other phone. The same customer had called back she showed the irritation never answered the phone again. All I could think of was when I had been calling repeatdly if she was displaying the same attitude. The young man was unexperienced when asked question on how to hook up the hitch. His response was usually they bring someone to help them. I need the item I rented thats the only reason I countinued the rental services but I would rather travel someone else to get the services

Jeanine B. 
Rating:
4.0

Customer did not leave a comment.

CHRISTOPHER C. 
Rating:
3.0

Customer did not leave a comment.

SANDRA W. 
Rating:
4.0

The price was not as advertised. Windshield wiper blade was dismantled and it was raining profusely. Had it's not been for the great customer service I'd never recommend UHaul

Patrina P. 
Rating:
1.0

Customer did not leave a comment.

justice R. 
Rating:
5.0

Very accommodating

JOSHUA R. 
Rating:
5.0

Customer did not leave a comment.

Trudy W. 
Rating:
3.0

Customer did not leave a comment.

whitney M. 
Rating:
5.0

Pick-up and delivery went very smooth. Thank you

Paul E. 
Rating:
2.0

It was clean because the lady sitting at the desk tells you to sweep out the three leaves that were in the back of the truck after just moving our entire house after a hurricane. Waited in line for almost 40 mins. Next time we'll try not to get a few leaves in the truck. Sorry!

Sara M. 
Rating:
4.0

Customer did not leave a comment.

Ronald D. 
Rating:
4.0

Thankful for the lady going in on a Saturday when she didn't have to. She deserves a raise.

Taylor C. 
Rating:
5.0

Customer did not leave a comment.

KESHIA M. 
Rating:
5.0

Customer did not leave a comment.

Brady H. 
Rating:
5.0

Customer did not leave a comment.

MARCUS L. 
Rating:
5.0

Excellent Customer Service. Great Experience.

GUY S. 
Rating:
5.0

Customer did not leave a comment.

Kyle S. 
Rating:
4.0

Customer did not leave a comment.

WILLIAM F. 
Rating:
5.0

Nothing. The employee was very helpful and excellent attitude.

MARLON W. 
Rating:
5.0

Customer did not leave a comment.

Tracie A. 
Rating:
5.0

Customer did not leave a comment.

Ian B. 
Rating:
5.0

Nothing the young lady did an excellent job

jay A. 
Rating:
5.0

Customer did not leave a comment.

James D. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY C. 
Rating:
4.0

Customer did not leave a comment.

PAMELA S. 
Rating:
5.0

Customer did not leave a comment.

James D. 
Rating:
5.0

I rent from you all often. A week ago I rented a truck and the mileage was .79 cents a mile now a week later your mileage went up to $1.09 a mile. I think that your mileage is a lot more than it should be. I dont think I would be renting from you all again with the mileage this high!

Darius Z. 
Rating:
5.0

Customer did not leave a comment.

Dawn M. 
Rating:
4.0

Not charge a king's ransom for mileage. 79 cents a mile is usery... highway robbery.

Ernest C. 
Rating:
5.0

Customer did not leave a comment.

Kenneth L. 
Rating:
1.0

The lady at the location I picked up from very very nasty attitude I would never recommend anyone to go rent anything from that place at all

Cynthia J. 
Rating:
5.0

Customer did not leave a comment.

Miles F. 
Rating:
5.0

Customer did not leave a comment.

Miles F. 
Rating:
5.0

Customer did not leave a comment.

Sarah C. 
Rating:
5.0

Customer did not leave a comment.

Samuel R. 
Rating:
5.0

Customer did not leave a comment.

Michael H. 
Rating:
5.0

No one was there so it was just a drop off.

Kathleen C. 
Rating:
5.0

Customer did not leave a comment.

Chad L. 
Rating:
3.0

Running light not working. Had to stop at Walmart and buy a temp light kit to be legal and continue driving without delay

Jeremy R. 
Rating:
3.0

the process of actually securing a rental, not from this location, was a nightmare. I used the website and talked to customer service and was given bad information from all sources. I wasted half a day chasing a rental and didn't get what I needed or wanted. I do not plan to use uhaul again.

Will B. 
Rating:
5.0

Customer did not leave a comment.

Christina N. 
Rating:
5.0

Customer did not leave a comment.

Larry K. 
Rating:
3.0

verry helpful

Robert L. 
Rating:
4.0

Customer did not leave a comment.

BETSY S. 
Rating:
5.0

Customer did not leave a comment.

JASON R. 
Rating:
5.0

truck was not at Eunice site as planned, extra 30 miles to pick it up..not happy. moving dolly not available at ether site. shrink rap not available.

ROBERT C. 
Rating:
5.0

local pick up point was supper!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Louis H. 
Rating:
5.0

Nothing

James B. 
Rating:
5.0

Customer did not leave a comment.

Kelly A. 
Rating:
5.0

Customer did not leave a comment.

Jessica B. 
Rating:
5.0

no problems!

becky H. 
Rating:
5.0

Customer did not leave a comment.

Karen B. 
Rating:
3.0

Tyler was very helpful to me at the Crowley location. The only problem was he forgot to put the appliance dolly and the furniture pads in the truck which caused me to have to make another trip to the facility to get them.

edna B. 
Rating:
5.0

Customer did not leave a comment.

Coy D. 
Rating:
5.0

Customer did not leave a comment.

Carolyn Q. 
Rating:
4.0

Customer did not leave a comment.

Ranatha L. 
Rating:
4.0

Customer did not leave a comment.

eva L. 
Rating:
3.0

Customer did not leave a comment.

HAROLD J. 
Rating:
5.0

Customer did not leave a comment.

David H. 
Rating:
5.0

Customer did not leave a comment.

Marc S. 
Rating:
5.0

Was served with a smile in a timely manner. Staff was very polite and informative. Forms were presented, signed and was asked again if I needed assistance on the way out.Over and above anything I expected.. Most Excellent service. Will recommend to all my friends, family and neighbors. Hard pressed to find any flaw in my experience.. Thanks Again, Raymond

Raymond H. 
Rating:
5.0

Good

Austin B.  |  Reservation 
Rating:
5.0

Customer did not leave a comment.

Troy M. 
Rating:
5.0

Customer did not leave a comment.

David H. 
Rating:
4.0

Nothing

Johnetta S. 
Rating:
5.0

Customer did not leave a comment.

Wendy M. 
Rating:
5.0

Customer did not leave a comment.

Uschicka S. 
Rating:
5.0

Customer did not leave a comment.

Jessie O. 
Rating:
5.0

Customer did not leave a comment.

Ricky T. 
Rating:
5.0

Great Storage

Kimberly C.  |  Overall Experience 
Rating:
1.0

I was charged a cleaning fee without notice or knowledge of needed to "sweep" the damn thing out.

Robert D. 
Rating:
4.0

Night drop.

marlin wilkins W. 
Rating:
5.0

Nothing. I've used this location multiple times. Excellent customer service. She is very friendly and helpful

KARA B. 
Rating:
5.0

Customer did not leave a comment.

PNH H. 
Rating:
1.0

The lady at the rental place was extremely irritable and belligerent

Jesse S. 
Rating:
5.0

Tammy was awesome to work with. Always was efficient and friendly.

ROBERT E.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Emily D. 
Rating:
5.0

Customer did not leave a comment.

Becky D. 
Rating:
1.0

Ms. Tammy was very rude and unprofessional! On one instance my payment due on the first was 2 days late. When I returned to my unit, my lock was cut off.

TYLER O.  |  Overall Experience 
Rating:
5.0

The lady at the place where I got the uhaul was very rude. No customer service at all.

Kenton T. 
Rating:
5.0

Only compliant is the gate is too close to the scan pole, it rubbed the front of my car.....

LETICIA H.  |  Overall Experience 
Rating:
2.0

The day we moved out of the storage facility the girl that works there was extremely rude. I will not recommend this place to anyone!

SUSETTE B.  |  Overall Experience 
Rating:
5.0

Extremely helpful staff. Very accommodating

KARA B.  |  Overall Experience 
Rating:
5.0

Very friendly

CLAYTON P.  |  Overall Experience 
Rating:
5.0

Very clean

JANET B.  |  First Impressions 
No reviews have been submitted for this location.

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