Customer Reviews for Crowley Climate Control

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Crowley Climate Control

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

STACEY D. | Overall Experience |
Rating:

Customer did not leave a comment.

Regina A. | Overall Experience |
Rating:

Customer did not leave a comment.

MATTHEW M.
Rating:

Customer did not leave a comment.

MARVIN C.
Rating:

N/A

Davarkia D. | Overall Experience |
Rating:

Customer did not leave a comment.

Russell M. | Overall Experience |
Rating:

Very disappointed in your no refund policy. I had over $230 of unused credit which your manager refused to refund.

RICHARD M.
Rating:

Customer did not leave a comment.

ULIS C. | Overall Experience |
Rating:

Awesome first time experience!!! Will definitely use this Business again!!! & Will definitely share with others in need of service ! Thank you kindly!!!!!

ULIS C.
Rating:

Customer did not leave a comment.

onesha R.
Rating:

Customer did not leave a comment.

Donna G.
Rating:

Customer did not leave a comment.

Juan G.
Rating:

Customer did not leave a comment.

Caroline B. | Overall Experience |
Rating:

Customer did not leave a comment.

Garry P. | Overall Experience |
Rating:

I never moved in!!! 12/5/20 I rented #811 on Ave H in Crowley. The tag for the gate didn't work at first 15 tries, then after calling the office it did open. The clerk whom took my order didn't explain to me where #811 was located. After the third call he explained exactly where #811 was, somewhere in the 4 buildings on the complex. I found it, but the door on the building wasn't even locked, nor would it lock when I tried it!! The lock on #811 would not even lock when I put a padlock on it!!! I got my money back that morning!!!!!!

Nell D. | Overall Experience |
Rating:

Customer did not leave a comment.

Latisha L.
Rating:

I am being charged for it supposably not being cleaned when I cleaned that truck

Chad H.
Rating:

Customer did not leave a comment.

Kevin M. | Overall Experience |
Rating:

excellent experience!

Jeanine B.
Rating:

The lady was rude.. While assisting me she answered another call hung up and immediately talking bout the customer on the other phone. The same customer had called back she showed the irritation never answered the phone again. All I could think of was when I had been calling repeatdly if she was displaying the same attitude. The young man was unexperienced when asked question on how to hook up the hitch. His response was usually they bring someone to help them. I need the item I rented thats the only reason I countinued the rental services but I would rather travel someone else to get the services

CHRISTOPHER C.
Rating:

Customer did not leave a comment.

SANDRA W.
Rating:

Customer did not leave a comment.

Patrina P.
Rating:

The price was not as advertised. Windshield wiper blade was dismantled and it was raining profusely. Had it's not been for the great customer service I'd never recommend UHaul

justice R.
Rating:

Customer did not leave a comment.

JOSHUA R.
Rating:

Very accommodating

Trudy W.
Rating:

Customer did not leave a comment.

whitney M.
Rating:

Customer did not leave a comment.

Paul E.
Rating:

Pick-up and delivery went very smooth. Thank you

Sara M.
Rating:

It was clean because the lady sitting at the desk tells you to sweep out the three leaves that were in the back of the truck after just moving our entire house after a hurricane. Waited in line for almost 40 mins. Next time we'll try not to get a few leaves in the truck. Sorry!

Ronald D.
Rating:

Customer did not leave a comment.

Taylor C.
Rating:

Thankful for the lady going in on a Saturday when she didn't have to. She deserves a raise.

KESHIA M.
Rating:

Customer did not leave a comment.

Brady H.
Rating:

Customer did not leave a comment.

MARCUS L.
Rating:

Customer did not leave a comment.

GUY S.
Rating:

Excellent Customer Service. Great Experience.

Kyle S.
Rating:

Customer did not leave a comment.

WILLIAM F.
Rating:

Customer did not leave a comment.

MARLON W.
Rating:

Nothing. The employee was very helpful and excellent attitude.

Tracie A.
Rating:

Customer did not leave a comment.

Ian B.
Rating:

Customer did not leave a comment.

jay A.
Rating:

Nothing the young lady did an excellent job

James D.
Rating:

Customer did not leave a comment.

TIMOTHY C.
Rating:

Customer did not leave a comment.

PAMELA S.
Rating:

Customer did not leave a comment.

James D.
Rating:

Customer did not leave a comment.

Darius Z.
Rating:

I rent from you all often. A week ago I rented a truck and the mileage was .79 cents a mile now a week later your mileage went up to $1.09 a mile. I think that your mileage is a lot more than it should be. I dont think I would be renting from you all again with the mileage this high!

Dawn M.
Rating:

Customer did not leave a comment.

Ernest C.
Rating:

Not charge a king's ransom for mileage. 79 cents a mile is usery... highway robbery.

Kenneth L.
Rating:

Customer did not leave a comment.

Cynthia J.
Rating:

The lady at the location I picked up from very very nasty attitude I would never recommend anyone to go rent anything from that place at all

Miles F.
Rating:

Customer did not leave a comment.

Miles F.
Rating:

Customer did not leave a comment.

Sarah C.
Rating:

Customer did not leave a comment.

Samuel R.
Rating:

Customer did not leave a comment.

Michael H.
Rating:

Customer did not leave a comment.

Kathleen C.
Rating:

No one was there so it was just a drop off.

Chad L.
Rating:

Customer did not leave a comment.

Jeremy R.
Rating:

Running light not working. Had to stop at Walmart and buy a temp light kit to be legal and continue driving without delay

Will B.
Rating:

the process of actually securing a rental, not from this location, was a nightmare. I used the website and talked to customer service and was given bad information from all sources. I wasted half a day chasing a rental and didn't get what I needed or wanted. I do not plan to use uhaul again.

Christina N.
Rating:

Customer did not leave a comment.

Larry K.
Rating:

Customer did not leave a comment.

Robert L.
Rating:

verry helpful

BETSY S.
Rating:

Customer did not leave a comment.

JASON R.
Rating:

Customer did not leave a comment.

ROBERT C.
Rating:

truck was not at Eunice site as planned, extra 30 miles to pick it up..not happy. moving dolly not available at ether site. shrink rap not available.

Louis H.
Rating:

local pick up point was supper!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

James B.
Rating:

Nothing

Kelly A.
Rating:

Customer did not leave a comment.

Jessica B.
Rating:

Customer did not leave a comment.

becky H.
Rating:

no problems!

Karen B.
Rating:

Customer did not leave a comment.

edna B.
Rating:

Tyler was very helpful to me at the Crowley location. The only problem was he forgot to put the appliance dolly and the furniture pads in the truck which caused me to have to make another trip to the facility to get them.

Coy D.
Rating:

Customer did not leave a comment.

Carolyn Q.
Rating:

Customer did not leave a comment.

Ranatha L.
Rating:

Customer did not leave a comment.

eva L.
Rating:

Customer did not leave a comment.

HAROLD J.
Rating:

Customer did not leave a comment.

David H.
Rating:

Customer did not leave a comment.

Marc S.
Rating:

Customer did not leave a comment.

Raymond H.
Rating:

Was served with a smile in a timely manner. Staff was very polite and informative. Forms were presented, signed and was asked again if I needed assistance on the way out.Over and above anything I expected.. Most Excellent service. Will recommend to all my friends, family and neighbors. Hard pressed to find any flaw in my experience.. Thanks Again, Raymond

Austin B. | Reservation |
Rating:

Good

Troy M.
Rating:

Customer did not leave a comment.

David H.
Rating:

Customer did not leave a comment.

Johnetta S.
Rating:

Nothing

Wendy M.
Rating:

Customer did not leave a comment.

Uschicka S.
Rating:

Customer did not leave a comment.

Jessie O.
Rating:

Customer did not leave a comment.

Ricky T.
Rating:

Customer did not leave a comment.

Kimberly C. | Overall Experience |
Rating:

Great Storage

Robert D.
Rating:

I was charged a cleaning fee without notice or knowledge of needed to "sweep" the damn thing out.

marlin wilkins W.
Rating:

Night drop.

KARA B.
Rating:

Nothing. I've used this location multiple times. Excellent customer service. She is very friendly and helpful

PNH H.
Rating:

Customer did not leave a comment.

Jesse S.
Rating:

The lady at the rental place was extremely irritable and belligerent

ROBERT E. | Overall Experience |
Rating:

Tammy was awesome to work with. Always was efficient and friendly.

Emily D.
Rating:

Customer did not leave a comment.

Becky D.
Rating:

Customer did not leave a comment.

TYLER O. | Overall Experience |
Rating:

Ms. Tammy was very rude and unprofessional! On one instance my payment due on the first was 2 days late. When I returned to my unit, my lock was cut off.

Kenton T.
Rating:

The lady at the place where I got the uhaul was very rude. No customer service at all.

LETICIA H. | Overall Experience |
Rating:

Only compliant is the gate is too close to the scan pole, it rubbed the front of my car.....

CHERYL C.
Rating:

Customer did not leave a comment.

SUSETTE B. | Overall Experience |
Rating:

The day we moved out of the storage facility the girl that works there was extremely rude. I will not recommend this place to anyone!

Lawrence W.
Rating:

Customer did not leave a comment.

jeffery B.
Rating:

When we picked up the truck it was digustingly dirty. When I asked the girl why wasn't it cleaned she said Uhaul doesn't give them anything to clean it with. We have rented from Uhaul before and have never had an issue with a truck being cleaned. Then when we went to the Crowley climate control place to load the truck she came over there screaming and being very ugly (our movers said she cursed them) because she said we were loading in the wrong area and blocking people. There was no one there but us. Very disappointed in their service.

KARA B. | Overall Experience |
Rating:

Extremely helpful staff. Very accommodating

CLAYTON P. | Overall Experience |
Rating:

Very friendly

ZACHARY B.
Rating:

Customer did not leave a comment.

Jermiah P.
Rating:

Customer did not leave a comment.

Sandra B.
Rating:

Very professional and courteous!

Kerry K.
Rating:

Staff was very friendly, professional and knowledgeable.

CHARLES C.
Rating:

Customer did not leave a comment.

Brandon M.
Rating:

Shelley was really nice I love it there always feel at home there she's always helpful that's why I go there

Kevin B.
Rating:

This was the second location after the location that was reserved a week before pickup date had NO trailers on their lot. It was a terrible experience and it left us scrambling for a trailer. This one was 50 miles from my house. I picked it up at 4:30 Tue and returned it Friday. Tue-Wed 1 day Wed-Thur 2 day and returned it on Friday and was charged an extra day. Calling your company number was a joke. I will let others know what to expect from UHaul. I would never use again. Not reliable at all. This is NOT a reflection on the two sites I ended up using. I have no complaints with them. Its the site and your company number and policy. I can not believe with this type of service that you are still in business. I should charge you for my time, ALL DAY Tuesday, August 28th spent trying to locate a trailer that I thought I had reserved. And the 100 mile round trip to pick it up and bring home to load. I thought I had one reserved 10 miles away. And then to get home and see this extra charge. I am so furious at this experience. Your NEVER AGAIN customer, Shirley Berken

Paeton V.
Rating:

Customer did not leave a comment.

Cindy B.
Rating:

Customer did not leave a comment.

brent T.
Rating:

Customer did not leave a comment.

Anne C.
Rating:

Customer did not leave a comment.

David T.
Rating:

Customer did not leave a comment.

JANET B. | First Impressions |
Rating:

Very clean

No reviews have been submitted for this location.

Back
To Top