Customer Reviews for Cupboard Propane & Moving Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Cupboard Propane & Moving Inc

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Timothy C.
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Customer did not leave a comment.

Phillip W.
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Very nice folks. Good inventory. Quick, friendly service. I rented a 5x9 trailer with ramp and it was perfect for bringing our golf cart home from Gatlinburg. Highly recommend!

Anthony W.
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You can't really help it but there are a large number of trucks kept there and negotiating any truck or truck with trailer into the lot is difficult. Luckily there is a large lot next door that you can park in temporarily and the shop manager is able to skillfully maneuver the trucks into tight spaces. Manager was very helpful and efficent.

Amy B.
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Customer did not leave a comment.

JOHN B.
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Charged $1 for every blanket that wasn't folded I offered to fold them Told me he would do them Monday Charged me $36 for 36 blankets Pretty Shitty

JUDY L.
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Customer did not leave a comment.

Shirley M.
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excellent service

Drew C.
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Very helpful throughout the rental process.

STANLEY O.
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Cupboard U-Haul is outstanding. There was an issue with the fuel gauge on the truck (it stayed full!!!!). I was honest about it and they flagged the truck for repair and also resolved an issue with the previous customer.

NICHOLAS R.
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Customer did not leave a comment.

KENNETH L.
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EDWARD H.
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There were several people waiting for trucks and only one person to check them out, so the pickup process took awile.

HOWARD L.
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Very clean facility with a lot of different equipment to pick from... The associate was very friendly and helpful. It was a very pleasant experience!!!

marie W.
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DARRYL B.
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Nena C.
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Very kind and considerate. Gre

DANIEL W.
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NICHOLAS R.
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Robert W.
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Brent B.
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DREW D.
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Michael B.
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FREDDIE D.
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Andrew K.
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Parking drop offs can be tricky as maneuver space is limited.

Victoria C.
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Clean the vehicles. Lock did not work on vehicle I rented. Offered to sell me one. Seriously? Did not receive a dolly with truck. Would have had to rent it for $10.00 a day. Seriously?

julie M.
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Customer did not leave a comment.

Louis W.
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Very nice folks

Lyle C.
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I used this location because it is near my home. I tried to use it before but they would not rent to unless I bought the insurance. There was a different gentlemen there this time. He was nice and didn't give me any issues when I declined the insurance.

nicholas R.
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Stacy S.
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BENJAMIN F.
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Judy S.
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VICKI E.
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Joseph C.
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Thomas M.
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george P.
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Nothing needed.

James C.
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Susan C.
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Dropped off the trailer and truck on different days. Both staff members were polite and accommodating. Easy process.

Christopher A.
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Customer did not leave a comment.

VIRGINIA N.
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Shane V.
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Doug F.
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ALISA CASANDRA L.
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It was all good

kenneth S.
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Customer did not leave a comment.

ALEXANDER S.
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The guy that rang me up was short and hateful. He asked if I had uploaded my drivers license on there and I said no I didn't see a notification or anything to do that? He huffed and said “give it to me” as I was getting my wallet out. He Had me help hook the trailer up and told me to push back on the trailer to get it on the hitch. Whenever I pushed on it, the trailer went to far and he was upset about that. Then you told me to do it again and “trying doing easier this time”. After we finally got it hooked up I said well thanks and said “oh no you're not allowed to leave yet” then he took a picture of my license plate without asking or telling me he was going to do it. Then he told me to get into my truck and check the lights. I wish I could exactly show you how this guy acted towards me. I do not know his name but he was a little heavy set with glasses and it appeared like he was the only one working when I picked the trailer up a little after 1300 on 7/24. The whole time I was there and picking up the trailer he was short and hateful with me. The man I spoke with when I dropped the trailer off today 7/25 around 1230 was nice and I told him I would not be back due to the other guy that worked there. This is my second time renting a uhaul at this location and both times the same man was a jerk. I'm not one to write reviews on places. Whether the experience is good or bad, but this was bad enough for me to express my concerns. The only reason I gave this place a second chance is this location was the only place that had the trailer I needed in this area. Again, I will not give my business to this location anymore.

Lea T.
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Customer did not leave a comment.

MERLE F.
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Good experience. No issues

JAMES K.
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James and Phillip were very professional, this is what service should be!

Thomas E.
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THOMAS M.
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RICHARD H.
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This is a great group of guys running this business. They are always helpful and very customer oriented. They are my go-to business when I am in Kingsport, TN.

WAYNE RAY C.
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Customer did not leave a comment.

RODD R.
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Price per mile too high. I almost used PENSKE, 10 cents less per mile, but this time nearby location was necessary. Next time I plan to use PRNDKE because of price per mile.

Patricia M.
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Customer did not leave a comment.

PAUL M.
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Mary W.
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ROSE T.
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Tonya T.
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STEVEN C.
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Excellent customer service

Barry M.
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Very helpful gentleman

RICHARD H.
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Samuel P.
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KELLINA H.
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I was in a very tight spot and this location was fantastic to help me immediately.

TIMOTHY L.
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Anthony J.
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Justin F.
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Timothy R.
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Good experience, but $300 for a truck for a day is very expensive. Not sure i will do it again. The mileage price Is too high.

MICHAEL B.
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The truck was very hard to start when I first picked it up and this morning when I went to take my last load, it took me a good 2 mi jets to get it started. Once I got it started, I left it running to make sure I wouldn't get stuck at my storage unit and the truck not start. With having to leave the truck running, I had to use more gas than I needed to. Other then that, no other issues.

VICKI E.
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Customer did not leave a comment.

HEINRICH R.
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Great service with reasonable pricing.

JEREMY T.
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Staff was extremely polite and helpful, eager to go the extra mile to make these inconvenient times a more pleasant experience.

JIMIE U.
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James was professional & friendly! Thanks again Buddy!

Kathryn T.
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Everything was ok. No real contact with employees. Just had to open truck and look. It was very easy

KENNETH W.
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Customer did not leave a comment.

HEATHER B.
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DONALD R.
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Debra H.
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Everything was perfect

MICHAEL H.
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Make copies of what the customer signs at the time they are signed.

Debbie D.
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Customer did not leave a comment.

Don J.
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Alexa T.
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Thomas P.
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Bill S.
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Terry B.
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Josh H.
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Dillon L.
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Very nice staff, would definitely recommend!

Stephen S.
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Nothing individual was very nice

William M.
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helpful staff.

William L.
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Excellent

KENT S.
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Great people to do business with.

Delmar R.
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Customer did not leave a comment.

james G.
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Steven A.
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Owen G.
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Customer did not leave a comment.

KENT S.
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Customer did not leave a comment.

Allrn M.
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N/A - the gentleman at the counter did a great job assisting me.

Kevin R.
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Customer did not leave a comment.

Mark Z.
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Christiane P.
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Al N.
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Customer service was outstanding. Nice to deal with such a customer oriented employee.

No reviews have been submitted for this location.

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