Customer did not leave a comment.
Donnie P
Customer Reviews for Cupboard Propane & Moving Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Service was fast and friendly, parking lot was slanted and getting onto street was slightly more difficult than on a flat or down grade. This was switched the day before due to not having the car trailer at my preferred pick up location. The Lady who called the day before was helpful and found this location with the car trailer and truck, and added miles due to the difference in pick up locations. The only down side was that i reserved a 15 foot truck, and was given a 26', causing more difficulty in maneuvering, and required parking away from my new location, and had difficulty getting truck to storage location at destination.
Timothy PThe gentleman at the service counter was very pleasant and very helpful!
DANIEL CAlways an A+for the way they operate. Every time we have rented here the trailer or truck has been cleaned and ready to go. If you give them a heads up as to exactly what you need , I can almost guarantee they will find it for you. I had rented from a place in JC because it was closer and less than 16 hrs before we were to pick up the trailer they let me know it was not going to be available .I called Cupboard and they had one coming in late afternoon. They said they would have it ready for morning pickup! A great place to do business!
Blanche CPerson who helped us was very welcoming and professional
Sharon LThe 2 wheel car dolly had only a wire to hold one of the ramps - this is a hazard and needs to be fixed
Roger CWas gonna charge me for not folding the blankets that were used.
Daniel ONobody there. Holiday
Nathaniel SThe staff was awesome! I had booked online incorrectly and he had me to rights on minutes!
DAWN HVery nice. Very helpful.
ROBERT LEasy and convenient, very friendly and helpful staff.
HUGH GI do not recommend using the mobile, self assist method. While the pick up time was convenient, the process took entirely too long. Also, when I went to check out there were additional pieces of equipment charged to the account that it would not allow me to remove online. I will never use the mobile again.
Ronnie LEverything went well, from check-in to check-out. Great overall experience.
SHEILA GVery helpful and extremely hospitable. They called and checked on me days ahead of time, and were very understanding and tried to help me in every way possible. I will definitely be using this location again. Thank you!
Allen GThe folks here are great! Would definitely recommend them over and over again.
CHRISTIAN PCourtesy and friendliness at all times. I am very happy with the service and will continue to be a customer.
LUIS FHave the truck at the original location I ordered it from Then charge me $1.19/mile to drive 10 miles out of my trip to pick it up
Cindy FBrad was very helpful and friendly.
DAVID CHave been using this location for years . Great business and employee’s. Thanks. Tammy Fuson Kingsport,Tn.
TAMMY FI was treated with respect and a friendly staff was amazing. "D" was a pleasure to work with. Such a friendly and helpful person! Great Experience :-)
BENJAMIN MExcellent quick service! Thanks!
DAMIAN FThe cab was a little dirty.
SHARON HEverything and everyone was professional and informative. I so appreciate when I ask a question, I like straight answer. The recommendation for unloaders were very much appreciated and all went well. A verygood experience all around. That's saying a lot, I've moved a lot. Thanks MM
MICHELLE MExcellent customer service
BETTY GThe guy running the store was very polite. He was okay with us upgrading to a 20 foot when we had previously reserved a 15 foot truck.
ASHLEY TCupboard Propane and Moving has been extremely helpful and easy to communicate with during our move. I highly recommend this location!
HANNAH PEverything was clean and good customer service
DONNIE Salways a good experience at this rental location, thanks
STANLEY CI have no ideas, everything went smooth!
JERRY CGreat service by great people.
ANGEL GGood service and quick
Wanda PThis location and franchise is great to work with. Always available to help. I rent couple of times per year, this is my goto. Thanks
JOHN CThe lady that served me was awesome. She was so sweet and kind. The truck was very clean.
SHARON HIn such a complicated world, this was such a pleasant and easy experience. Would definitely recommend this location for all my areas moving needs.
TERESA WGreat guy wonderful people and very nice
ALEXANDER CPersonnel were Super helpful and courteous!
JAMES AExcellent Service!!
JOEY SGreat experience. No changes needed.
ANDREW WThe man at the location was nice and I received my truck as ordered on line. It was an easy check in and check out process. This location is smaller than others I have used making it very easy and fast to pick up and return as I needed it for an in town project. I would use this location again.
Amy MEmployee was very friendly and helpful.
SAMUEL HBrian was the absolute best. He made sure I purchased the right equipment and helped me connect it to my vehicle.
KEVIN BPrices and ease of renting are great. Customer service is poor. Woman that checked me in was rude and used profanity. I could tell she was in a bad mood almost immediately. Look at the Google reviews about this location. Many complaints of being rude.
DAVID WAlways friendly and helpful
THOMAS LThe owner and employees are always very nice. I specifically try to rent from this location because of that.
JONATHAN DVery easy check-in procedure and nice, friendly customer service.
MICHAEL PSuperb experience from start to finish! Great job from UHaul reps all the way around!
SAMUEL EInstructions regarding the key to truck location.
William HHonestly disclose all fees. No double charging. Remove “mandated” fees. Produce itemized receipt.
REX HSuperb services , very satisfied
MICHAEL L