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Todd A
Customer Reviews for Cutright Variety
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very nice and kind staff
LENORA DGreat experience! Great customer service. Will be back.
Jearmy MRenting a U-Haul here was easy. The business owner, Tony was very nice. The U-Haul was in very good condition. We returned it after hours and left the key in drop box. We received our receipt through email. We will definitely use this business again and recommend them to our family and friends.
Madonna CVery nice people to deal with they make the rental process easy & very convenient thanks Tony! Highly Recommended!!!!
landon dAwesome service
Susn SAll around a great experience
Taylor DExcellent service, no hidden fees. The owner is super friendly, we highly recommend him.
Paul TExceptional service
Tony CPerfect experience
Lora SIt shook a little when I put on my breaks
Gordon WExceptional customer service 😃
Tony CExcellent customer service thank you Cutright Variety
Michelle BHave rented here many times before and will continue as needed. A great U-Haul location!
John SThere was a storm in area so unable to do any moving in the trailer but got charged for all the days
JACQUELINE PThe front desk agent was helpful and energetic. He was unable to change the “wrong drop off” fee and gave me instructions to contact Uhaul via phone. This location was also a mini store and I had a purchase there.
Torran SI had to go to a location other than where I reserved to pick up equipment. It was closed, so I didn't get my appliance dolly. I sat for over an hour trying to confirm information, since the location was closed. I was required to return my UHaul by noon on Monday, though I didn't pick it up until nearly 9PM on Saturday night!!! I'm very unhappy. I also paid for an appliance dolly I never received. A 50 dollar refund covered my gas to the new location. I had to pay people to help me unload, since I was required to return the UHaul 9 hours early!!! How about a refund of the 200.00!!!!
Larry MExcellent. Dealer was excellent
Jack GAbsolutely nothing He was very kind and helpful
John AAt this location I see no improvement needed. Tony was very accommodating, opened an hour earlier for me.
William HI scheduled it for Grayson Pick up a week prior, but had to go to Olive Hill to get it. got a text the night before and had to go to Olive Hill.
Jerome CClean truck an great customer service
Lillie BTruck was nice an clean an they was fast an professional
Patty BEverything great!
Russell RWell my trip started with almost on empty. I had to drive to Lloyd to my storage unit . This was the closest one that had a 10' truck. Then I was over on mileage and I made sure it had a half tank of gas when I turned it in. You ought to have an option on miles . 68 miles extra. What happened to .79¢?
Jeffery KIt took an hour to get paperwork, he had to delete it once and start over. Told me I could return it anywhere, found out you can’t. I told him I wanted to drop off in Kittanning he put Indiana, when I told him I wanted to tan and he said well just dropped off anywhere. He had no clue what he was doing.
Doris BNothing. It was a great experience! Double thumbs up!
Kim GGreat service and very easy to get rental in a timely fashion.
Crystal JThe service provided was top notch and a please experience making my move worry free thank you..
Charles PStaff where very professional and drop off was quick and easy.
Little S