Very Helpful for assisting Greater Morningstar Ministry of Caring Food Pantry in Mount Clemens
EVALOIS W.
Customer Reviews for Cuzins Car Wash
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
ordered a van with accessories, just to find a van without them, that i had to pay separately for, as well as had to use a different form of payment. all around awful experience.
Nik S.Car wash was not clean, u had to find someone to assist me. The truck was a old, dirty and horrible on the road. It shook so much on the expressway. Very load, white smoke coming out of exhaust. Worst experience I've ever had with Uhaul and I rent Uhaul often.
Dena L.Great service as always
DEVIN PARIS L.Great service as always.
DEVIN PARIS L.Scammed me on gas even w photo proof n receipts
Jayson R.Patrick is the best. Always pleasant and helpful. I will definitely be back for my next truck rental.
MaryAnn W.They're good people. Professional, well versed and very kind. I'm sending all my people their way. Five âï¸âï¸âï¸âï¸âï¸
Janice V.The online verification process was a bit cumbersome. I used 2 emergency contacts and it took a long time, in the rain, to get verified. I'll probably not use the online process next time; the verification needs could have been made more clear. This location was great and the staff was very friendly.
Matthew K.You guys should start cleaning and sanitizing the trucks more. But everything was great! The truck drive beautifully, better than I expected, thanks for everything!
Jayla D.I felt like I got over charged
Kevin T.Well pleased in all areas of this service.
Peter K.I did not receive my rental at the correct time. I waited 30 minutes after my scheduled time for them to finally give me the keys to the truck. I am highly disappointed.
Canela C.Thank you for great service. I have had an Enterprise Acct. for 20 years, I reserved a van in June for October use and Enterprise told me a week before pickup that they would not have a van for me. U-Haul will now be my first choice when renting vans.
Nancy B.Great service!!
Jason W.Keep up the good work
LOUIE A.The truck was very nice and clean. Very friendly service.
jeff F.Nothing. The gentleman was pleasant and efficient.
Ebony C.Great service as always!
Devin L.was a little confused about where to go, but the uhaul rental associate was very friendly and helpful and helped walk me thru the rental.
James S.Great place, very friendly!
Ruchsdia L.Not a thing, everything was perfect, Pat does a great job.
Charles D.I was sent to this location (Cuzin's Car Wash) due to unavailable rentals at my original (Gratiot & 13 Mile) location of pick-up. I appreciate the accommodation and financial compensation by U-haul for the inconvenience associated with extra time, gas, and mileage to arrive at the Cuzins Car Wash. My one suggestion, concerns the photo for verifying the cleanliness of the truck at the time of pick up. I was not familiar with taking and sending photos. Needless, to say there was only one time allowed to take the picture without a "redo". I had no complaints, but if I did, there was no option beyond the initial photo that I (took in error) that could be used to send "redo" correct photo. Thanks, for the rental!
MELANIE SHARON W.The truck was discusting and dirty, the moving blankets were scattered all over the truck and the dolly was on the floor in the middle. I should not be charged a cleaning fee for someone else's mess. And we had t move it all to use the truck
shanin M.Patrick is the best. His knowledge of the trucks has helped me make the best decisions about my moving needs. I will keep coming back because of him.
Mary Ann W.It was perfect. Thank you
SANDY N.Awesome service. Very professional. I highly recommend this place of business. Would definitely use them in the future.
steve B.This was the best! Everything was so easy, especially using the app for the entire process. The app was so user friendly. Moving sucks but the whole process was made so much easier because of the no-contact app.
Aaron M.Great service and knowledgeable, friendly staff
Patrick D.Patrick was very nice and helped with the hitching and un hitching of the trailer
Chuck O.Nothing Patrick was so kind and Wonderful.
Kathye H.Great service and knowledgeable staff
Tyler D.Cost way to high
Margaret M.Great service, knowledgeable staff, clean equipment!!
Tyler D.Patrick is the best. Always friendly and knowledgeable.
Aleah G.Was not able to find anyone to talk to so left the keys in the drop box. Also the UHUAL is hidden in the back of the car wash not viable from the road.
Christopher W.Better communication. Better customer service/interaction. Clean vehicles before charging someone for bringing it back dirty (how it was given).
Lashanett M.Nobody was wearing masks at this location and the truck was not sanitized. Very disappointed.
Brian R.Can't think of anything off hand, They were friendly and very nice people to work with and made my move very enjoyable. I would rent again from them and recommend to all my friends.
David G.You were Perfect and Available I thankyou very much.??
Nancy B.Even though this was just a small rental facility, the manager did a good job. I was in and out quickly and he hooked up and disconnected the trailer. What else can you ask for. Good service. Plus a grabbed a car wash while us was there.
SHAWNOVIN P.Offer a dolly and pads if available
Sylvia M.Awesome experience. Patrick was great!!
Michelle N.They guys were awesome! The truck was clean. Everything was explained well and I had no issues at all. I will be using their services again and recommending them to all of my friends and family.
Angel H.When I got there to pick up my uhaul the one I needed wasn't there so I had to get the smaller truck and had to make 4 extra trips. If you see a person with a reservation when you open and see that you don't have the truck that was reserved the store should call and let the customer know so they can go to another uhual place
Tameka W.The two front tires on the vehicle were bald down and the ignition was jacked up. The tires were so bad you could see the steel and ignition and steering column had to be moved up and down for the vehicle to start. Good thing that I am a mechanic and could figure the problem out. With the tires bald in front and weather condition rainy this made for unsafe situation.
Craig Z.Great experience. Great person running the location, smooth and efficient.
Alexander M.They were very friendly and helpful with my move.
Courtney T.This place was amazing from start to finish... very friendly and helpful... would use them again
Sarah H.The first 2 locations I rented from called me back to say they did not have my truck. This was the day before I needed kit Cuzins did have the truck and were very helpful.
randy D.