N/A, Patrick is always great and helpful
Alexander M
Customer Reviews for Cuzins Car Wash
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Don’t charge for things not ordered. I was charged $15.00 for “safe move”. Not something I requested.
Sherri RHours stated till 5pm return 4:40 no one available closed early that day
HOLLY LZach was the assisting associate on the transition, very helpful to say the least. Thank you.
Donte CFriendly, professional customer service. Comfortable truck ride.
karen wGreat customer service, quick and reliable! Thank you guys so much!
Tifani VIt wasn't even clear that it was a U-Haul drop off point.
Jacob MPat was very helpful and answered all our questions ☺️
Dan DGreat service as always
Brandy EPatrick Dorcey had the truck ready and clean. He checked me in, explained the charges, and got me on my way quickly. Great service!!!
Amy CEveryone was so nice and helpful. Would recommend it to anyone
Cheryl WAll was great!! Manager Patrick was very helpful and nice.
Cheryl MThe link for U-Haul was not optimal.
Toya PTruck was clean and ready to go. Friendly, polite, and quick. Great guy.
Mark PVery easy rental transaction. Will use this location again.
Mark HNo dolly really needed it
Chris NAwesome customer service!
Timothy MThere was a lock box at the car wash. We spent an hour trying to get the code. Then, some random guy came out from an unmarked door at the car wash and said he had the key.
Sara BVery friendly and professional. Easy transaction that went incredibly smooth.
Stephen FThere were cars parked in front of U-Hauls and the area where they were preventing me from then parking the U-Haul next to the rest. It was a tight area. A super small lot so being it’s small and the car was blocking the area the U-Haul were it made it hard to return the equipment costing me to have to drive around the block twice costing me more miles
Marissa DAlways great service
DEVIN PEverything went well but the gentleman helping me had computer issues.
Eileen MGreat service and quick and easy transaction. Vehicle was perfect. Thank you.
Muchael GAn a player called me last minute telling me that their place of business was going to close early and asked if I would be interested in picking up the rental on the app. I did not have the app so I had to download the app and that process was a nightmare. It took 45 minutes and due to that time constraint I got stuck in rush hour traffic resulting in my time and schedule being compromised. The entire process is infuriating. Each process is cumbersome with the suggestions of add ons. Repeatedly. And the no thanks button is so hard to find that it leaves the customer thinking that they must include an add on to merely check out. Ridiculous.
Teri BClose to home, favorite car wash (which I do recommend to people), friendly staff, quick and easy for rental. Thank you NO IMPROVEMENTS NEEDED
Kathy PThe customer service was excellent!
MALINDA HGreat service!
Anita WGreat service as always
DEVIN PGreat service as always!!
DEVIN PMy experience with the U-Haul company was excellent, the guys there were very nice and they cleaned the snow off the truck I would recommend them to anyone
Bill RGret service
DEVIN PWorking with Patrick was good. Could not get ap to work on my phone.
John BNothing everything was great. From customer service to the rental truck keep up the good work
ashley wGreat service as always!
DEVIN PGreat service as always!!
Brandy EGreat service as always.
Brandy ENothing
JESSE SGreat service
Josh LGreat service
Brandy EFriendly service
Shelby RBetter online check in/out. Terrible.
Benjamin RVery Helpful for assisting Greater Morningstar Ministry of Caring Food Pantry in Mount Clemens
EVALOIS Wordered a van with accessories, just to find a van without them, that i had to pay separately for, as well as had to use a different form of payment. all around awful experience.
Nik SCar wash was not clean, u had to find someone to assist me. The truck was a old, dirty and horrible on the road. It shook so much on the expressway. Very load, white smoke coming out of exhaust. Worst experience I've ever had with Uhaul and I rent Uhaul often.
Dena LGreat service as always
DEVIN PGreat service as always.
DEVIN P