Great customer service, friendly, & helpful.William W.
Customer Reviews for D C C I
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Our experience at this location was great! The owners went above and beyond to make our overall experience flawless!RONALD J.
Customer did not leave a comment.Mike R.
Nothing really. Everything went really smooth. The gentleman was very thorough, upfront and friendly. It was a quick process.SHANNON B.
I had to extend the pickup reservation time twice due to unexpected reasons. The manager was very friendly and accommodating. I would definitely recommend others to use this uhaul location in the future.TOBY K.
Customer did not leave a comment.Darius L.
Customer did not leave a comment.ZA'NAYA S.
System was down when I went to pick up the truck on a Sunday and no one could help me get the truck. Had to wait until next day when I had loaders waiting. Need system to accomodate manual intervention when online system is down.Claude H.
Owners are friendly and professional.George K.
Customer did not leave a comment.PATRICK G.
Customer did not leave a comment.Patricia B.
Customer did not leave a comment.SHATERIAL W.
no improvements needed great job!FORREST C.
Customer did not leave a comment.ROBERT M.
Customer did not leave a comment.DEWAYNE C.
Over all great service love the people that work thereTHOMAS S.
No improvement neededNichole S.
Customer did not leave a comment.SHUNTERIA T.
Not a thing great people great serviceTHOMAS S.
Customer did not leave a comment.Mary Anne W.
The people are very nice and do a great job and service is excellentTHOMAS S.
The kind staff and friendly service I received I couldn't of got my move done. Thank you Bernis LintonBERNIS L.
Great customer service. Very polite, I really would recommend this locationDewayne J.
Customer did not leave a comment.Melissa J.
great place great staff and overall great experience and I will be returning in the futureLARRY R.
Customer did not leave a comment.EVETTE M.
This gentlemen was extremely nice and helpful. Great customer service as provided by DCCI. Would recommend them to anyonePhillip S.
Customer did not leave a comment.STEPHEN S.
Listen so there wouldn't be any problems with your depositQUASHA W.
Customer did not leave a comment.Christopher M.
Customer did not leave a comment.William S.
I found this location and it's staff to be very friendly and helpful, I will be back when a rental is needed again.BERNARD P.
Excellent professional service and care., no improvement necessary.PATRICK G.
No need to change a thing.Scott M.
Great owner, made me feel that he cared about my moveDarrell S.
Customer did not leave a comment.Melvin C.
Customer did not leave a comment.Tyres J.
Mr and Mrs Hadley were both great.Tara V.
great customer service and knowledge of equipment.Alphonso N.
Customer did not leave a comment.STERLING I.
Nothing amazing assistance and service. Gladly thankful.Anthony J.
The customer service was totally on another level very warm and friendly super inviting, and they made me feel like family. Best experience ever.Justin S.
Customer did not leave a comment.JACQUELIN F.
Customer did not leave a comment.Melody A.
Customer did not leave a comment.LATRICE A.
Customer did not leave a comment.ANDREW W.
Customer did not leave a comment.Leslie S.
Customer did not leave a comment.Kimberley C.
Customer service was excellent. Everything was well explained well.Yumeeka S.
Customer did not leave a comment.Laquan B.
Absolutely nothing.BERNALDETTE C.
Demetrius was SUPER helpful & Friendly. I could tell from speaking with him that he was not just a salesman trying to get my money but a caring person who wanted to help me save and spend my money wisely. He recommended what size truck I should rent even when I thought I could go with a smaller size truck, he recommended a larger one and he turned being RIGHT! His advice helped me fit all of my house furniture in the truck all in one trip. HE also remembered my name! This type of business being Friendly, kind, patient & loving is the type of business we need more of in America folks! Thank you lord for Demetrius Hadley. U- Hual should feel very lucky to have him on board at their company!Beau P.
Very nice people. Drop off was the best and easiest I have experienced. Would definitely recommend.Ted K.
Demetrius Hadley is a diligent, caring representative of U-Haul. He works hard to find the preferred vehicle for the needs of his customers. He helps to cut through any required "red tape" of a rental contract. With the able assistance and leadership of his company supervisor, Virginia Romo, Demetrius made me feel that I was his only concern when finding the right vehicle for my mission. Of all the area U-Haul locations, this one is by far the best! I hardily recommend this location for the next U-Haul experience. Thank you, Demetrius and Virginia!Milwood Tom F.
I rented a 15' truck and an appliance dolly. When I got to the location there was no appliance dolly. I waited an hour for them to find one and then had to pick it up, adding miles to my rental. I was told there would be a deduction of miles but that never happened. When I got to the location of the dolly I was told it was in the back of a truck and to retrieve it. Of course they park the back of the truck over a deep puddle. To make matters worse it started pouring rain out. That 1.5 hours cost me good weather to fill that truck up. This is typical with uhaul. I have rented a lot uhaul trucks in the past and it never goes smoothly. Never again uhaul....Marcus A.
Great customer service and very friendly in helping us with our rental. The tow dolly was already hooked up to the truck upon arrival and the appliance dolly was already in the back waiting for us. All we had to do was fill out a little bit of paperwork and we were on our way.Tim T.
Awesome place to rent a U-haulTyres J.
Great people!Claude O.
Demitrius Hatley saved my move! We had everything lined up to go when I found out the truck I reserved online was suddenly not available. I went to this location and Demitrius went to work finding a truck for me. He even went to another town that night to pick one up so I would have it in the morning! I highly recommend this location and this amazing business man!Kevin B.
This location was very pleasant to deal with very professional and was concerned that my experience was what paid for i will drive past others to go here again .Daniel G.
Customer service was excellent way better than most locations. These people actually ran it like a business thank you so muchGary W.
Very friendly and personable. Would use them again and recommend to friends and family. Tammy ReddTammy R.
Customer did not leave a comment.georgia S.
Customer did not leave a comment.Mahsheed K.
Customer did not leave a comment.Stacy H.
Great customer service!Jennifer P.
Customer did not leave a comment.Stacy H.
Customer did not leave a comment.ALEALA S.
Customer did not leave a comment.Ron W.
Mr. Hadley went above and beyond to help us get our UHaul. We had to come from Moultrie to get it. The dealerships there did not seem to concerned of our urgency to have to move on a short notice and the pouring down rain.Tami Lynn B.
Customer did not leave a comment.Brenda H.
Customer did not leave a comment.Neil F.
Customer did not leave a comment.damion W.
You all did great thanksAlexis M.
Super nice and friendly service.Rachel T.
Signage pointing the way would be best... Nice guy ,Polite & helpful. Thanks sirGregory R.
Very nice people, so helpfulLAURIE C.
Customer did not leave a comment.Robert W.
We will be using this facility again. Unfortunately the place where we are picking up a truck in Ohio this fall is not a very nice place either. People are rude and don't even keep enough money to get my deposit back. Charged me $25.00 for being 5 miles over. Which sucked. But compared to Budget and Penske you have them beat by miles.GARY H.
This location is great. Staff was incredibly helpful. My original drop off location has been closed which was very frustrating, but i was able To call and get this location to help meScott S.
Customer did not leave a comment.SHAWNTEL I.
Great customer service and very friendly.Gary F.
the whole experience was professionalHeudy M.
Great customer service.Eugene W.
DCCI is always very helpful, polite, and professional. Highly recommendMichael P.
Customer did not leave a comment.Thirston P.
This location was superiorALPHONSO D.
Great people at this business. Very helpful and friendly. Sanitized the truck before I took possession. Highly recommend them!John C.
Customer did not leave a comment.Kevin J. W.
I have rented U-Hauls multiple times during my life but this was my first time renting one from D C C I. The customer service that I received from the couple who run this location was by far the best service I have ever received.Danny H.
Customer did not leave a comment.Curtis J.
Customer did not leave a comment.Tracy S.
I had a great experience!!! The owner and staff was very nice and professional. They were very thoughtful and helpful. They took extra precautions to clean and sanitize everything for me. They gave me very clear instructions about how the process works. I would definitely recommend this company and location.Veties W.
Nothing everything was perfectCassandra M.
The owner Demetrius Hadley and his wife turned my whole day around with their kindness, courteousness, and compassion to help others. Uhaul should be very grateful to have them apart of their company. Due to their wonderful customer service, I take back my statement about never renting from uhaul. I thank them so much for their wonderful help and kind words.Curtiesha T.
Customer did not leave a comment.Kameon H.
Horrible price.Amanda M.
Customer did not leave a comment.Latisha K.
Double charged, not happy.Cris R.