The young man who assisted us on the tow dolly rental was very polite, knowledgeable and professional. His repair shop was busy and he was very happy to assist. The computer program however was ridiculous. It took about 20 minutes to do what should have taken 3 minutes. Other than that, great experience and will definitely recommend!!
DONALD M
Customer Reviews for DNA Automotive And Mobile Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Atencion de primera👌🏻
WILFREDO RUhaul team helpful and courteous. They made this move much less stressful. Great team! Will go back for all our moving needs.
CARL GEverything was fine.
DAVID PWhile dealing with my soaking wet furniture, I received a text from this location letting me know that I couldn’t drop the truck off at that location because there was no room. I called customer service again to ask about this and report the leaking truck. I was told that the location had to accept the truck or else I would have to take it back to Fultondale. I ended up taking the truck back in the middle of the night so we wouldn’t have to pay extra mileage getting the truck to Fultondale. The location had no external lights and it was very difficult to find in the dark. As far as the leak, I was directed to the insurance dept and we are currently in the process of having the damages assessed. Overall the entire experience was terrible and I wouldn’t recommend to my worst enemy.
AUSTIN FAuto hauler had a slight flat tire that had to be filled with air.
Mirandal K