I did not feel super safe in this location and my app would not correctly scan the barcode and let me access my key. I had to call the support number to get the code and upon opening up my compartment my key was not inside. The agent had to give me the code for the other lock box that had my key. Although it was not a smooth experience, the agent was very very helpful and my wait time was very short. She truly saved this experience.
Braden R
Customer Reviews for DRM Tax Services Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
No personnel there at time of dropoff
Philip ATrailer had tire with low air pressure noted immediately after pick up. Delayed trip by over two hours waiting on a repair that should have been avoided with a better inspection.
DAVID PSystem was slow during pick, so it took longer than usual to leave with truck. But other than that, no problems or issues, and truck was in great shape.
Athena TGreat experience on both ends of the trip. Very good staff.
James ANo improvements they made it so easy to drop off.
Jacqueline SService was helpful, knowledgeable and friendly. Equipment was perfect for the use and easy to use. Could not have been more pleased.
Earl MThe young lady that handled the paperwork was very professional. She was courteous and smiled. She made sure everything was in place. Reassured me that if there was a problem I could contact her immediately, but I had none. No long waiting and made me feel very comfortable with doing business with DRM U-Haul Rental I am glad you all are in our neighborhood. I will recommend this place to all my friends and those on social media! Thank you so much
RUBY BKeep doing what you guys are doing ♥️
Yolanda B