Dead zone for phone signal so it took forever to pick up and drop off due to waiting for phone to load or having to restart multiple times.
Tyler H
Customer Reviews for Daily Stop
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I asked for a utility dolly and did not receive one but yall charged me for it so no I will not use you guys location ever again
Lakia EDon’t take advantage of me with excessive fees for fuel surcharge and tolls. The 24/7 mobile check in wasn’t as easy as it could be. App buttons are hidden and can be highlighted to improve customer experience.
Jay BThe entire system is slow. It asks for too much. Too many pictures. Lock is hard to get on and off. It’s not convenient nor is it fast. You have to wait on hold forever to speak with someone. Store clerk was rude. Passenger door did not operate correctly. It take 30+ to get the U-Haul and more to drop it off!!! Utterly ridiculous if you ask me. There should be an extreme discount for using this service. I would not recommend and I’ll copy and paste this is on google.
Kandie RPicking up and dropping off at this location is a huge pain in the ass. It’s not convenient and you can’t even use the app correctly. Unable to take pictures or correct the mileage that always seems to be off. Comes off as a money making scheme and not a business. The app states to leave certain things with the gas station clerk. When that was attempted they told us that’s not the case and to “figure it out”. Will no long be using Uhaul when there’s other companies to utilize that are actually helpful and don’t leave you questioning the whole process.
CHRISTOPHER WI’m still getting texts about changing the drop off location. Even though i received an invoice for fuel that shouldn’t have come.
Brent HThe pickup and return using mobile was a disaster, I ended up cheating with support to complete both pick up and return, AC not working, no trolley, and they charged me extra 2 gallons gas with no reason. Not recommended.
Ahmad AThe employee at this location could do nothing for me when I had an issue. He just gave me a number for U-Haul. An actual U-Haul location would have been much better. Also, my pickup location was changed from a place a mile from my house to this gas station, which was ten miles away during rush hour
Sharon PVan availability
Thomas BWe asked employees what we were suppose to do and none of them knew what to do or how the process worked.
Cindy LAgain, this location was not what I had requested but was convenient.
SUSAN H