I asked for a utility dolly and did not receive one but yall charged me for it so no I will not use you guys location ever again
Lakia E
Daily Stop
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Services at this Location:
One-Way and In-Town® Rentals in Arlington, TX 76017
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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Don’t take advantage of me with excessive fees for fuel surcharge and tolls. The 24/7 mobile check in wasn’t as easy as it could be. App buttons are hidden and can be highlighted to improve customer experience.
Jay BThe entire system is slow. It asks for too much. Too many pictures. Lock is hard to get on and off. It’s not convenient nor is it fast. You have to wait on hold forever to speak with someone. Store clerk was rude. Passenger door did not operate correctly. It take 30+ to get the U-Haul and more to drop it off!!! Utterly ridiculous if you ask me. There should be an extreme discount for using this service. I would not recommend and I’ll copy and paste this is on google.
Kandie RPicking up and dropping off at this location is a huge pain in the ass. It’s not convenient and you can’t even use the app correctly. Unable to take pictures or correct the mileage that always seems to be off. Comes off as a money making scheme and not a business. The app states to leave certain things with the gas station clerk. When that was attempted they told us that’s not the case and to “figure it out”. Will no long be using Uhaul when there’s other companies to utilize that are actually helpful and don’t leave you questioning the whole process.
CHRISTOPHER WI’m still getting texts about changing the drop off location. Even though i received an invoice for fuel that shouldn’t have come.
Brent H