Customer Reviews for Dales Auto Service

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Dales Auto Service

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Michael M.
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Steve is super helpful and got us exactly what we needed.

Chirsty M.
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Customer did not leave a comment.

Jose H.
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Kaitlyn R.
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Pick up location service was great, however I ordered the trailer to be sent to a different location and confirmed it with 1-800 number staff the day before pick up. When I showed up at my intended pick up location, they told me the trailer was across town. Fortunately staff was friendly and understanding.

Gail H.
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Wonderful experience very Friendly

Robert D.
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I arrived a few minutes early for my scheduled pickup, and I was able to get into the office, and get the truck ahead of schedule. The service was thorough and quick, and I was able to get the truck on the road in under 10 minutes.

john T.
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Christopher N.
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Steve was extremely helpful. Thank you. Chris and family.

Crystal M.
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rebecca R.
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Joe C.
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Alex C.
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Went to pick up truck at 9am, which was the scheduled time, and didn't leave the lot until 9:33 due to the confirmation process. Pre-approval should be an option, so you can just grab your truck and go.

Laura W.
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jerremiah C.
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David T.
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Nakesha A.
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Robert H.
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Brittany C.
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Very professional nothing to improve 10/10

GEORGE S.
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Clayton M.
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Erin M.
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Great service!! They were very helpful

HAROLD D.
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Jack C.
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Leslie R.
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Steven M.
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Jerry D.
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Douglas H.
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Thomas S.
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Anthony M.
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Always excellent service at this location.

Jonathan L.
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Cindi H.
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Bob S.
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Gary M.
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Leslie P.
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Allan R.
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Had an excellent experience.

Lacey P.
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Dolly was not on truck. I was unable to get dolly once I noticed it was not on truck because business was closed. I started a chat about this issue but I still got charged the $7 for the dolly that I never got.

GEORGE L.
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The staff was friendly and very helpful.

Jeff O.
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The cab and the box were both dirty and littered. The agent at location stated that the truck was FULL of gasoline and I needed to return it FULL. I drove 22.6 miles. I topped off the tank. It costed me $26.00. I questioned this to him. He stated that I would have to contact you for any descrpenceis. The truck was described as 10 Mpg. I believe that the rental agent was wrong when he stated that he could not deduct the gasoline charge from the amount due. I paid it. However, I am not happy with it at all. As a matter of fact, I am very upset with his response. When I spoke with him about it, he said that he doesn't really care at all because he doesn't even want to be a U-haul rental agent. He also said (when I called for directions to get the truck) that he hides the trucks behind the building because he doesn't want the hassle of renting them. Please reply ASAP Thank you! Jeff Olszewski (850) 381-5691

Donnie R.
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Tammie W.
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Staff was friendly. Truck was clean. No problems.

Gwendolynn M.
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Dale's was awesome in trying to improve my Uhaul experience. Thank you!

thomas A.
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I reserved a truck to pick up online MUCH CLOSER to my home(rental branch) and scheduled movers to be at my house based on that pick up time. I was notified by Uhaul the day before that my truck was "unavailable" at the pick up location AND I had to drive further away to pick up a truck. This resulted in a movers waiting for me to get back at a later time -charging me more time, finishing at a later time and my travel delayed as well. This inconvenience cost me money and time with no offered compensation, unless this is resolved- I won't rent Uhaul again.

DAVID G.
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Customer did not leave a comment.

Jeffery A.
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GREAT experience working through Dales Auto Service. They have been around a long time and have a great reputation! Moving yourself is always a task no one looks forward to, but this part of the move went flawlessly. Thank you!

CHARLES G.
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Melissa H.
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charles D.
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I reserved a car hauler at another location but when I came to pick it up was told that it was "wrecked" and wouldn't be available for 6 days and that there were "none available within a 50 mile radius". I called U-Haul and they found two car haulers 2 miles away. I went to Dale's and he saved my weekend. My suggestion to U-Haul is that they need to contact the holder of the reservation if / when a pickup is unavailable so that other arrangements can be made prior to the scheduled pickup day.

patrick K.
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Michael M.
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Steve is one hell of a guy. Helped load my truck on the trailer and very friendly.

Tim C.
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Tim C.
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shaunda S.
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bob B.
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Everything was perfect!

jon B.
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No reviews have been submitted for this location.

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