Nothing, as everything was perfect. Thank you for help. Abe Pacheco
Abe P.
Customer Reviews for Dalton Lumber & Supply Co Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Keep doing what you are doing.
Stig F.Always fast, courteous and professional service at Dalton Lumber!
Jerard B.The employee that helped me was the most friendliest person I have met in a long time! The store smelled of popcorn and I felt welcomed the second I walked in!
Blayre H.Nothing, the staff were super efficient in both locations. Definitely, would recommend.
Bill J.Unit had a light out which the attendant recorded and said he would inform the drop off location. They knew nothing about it when I told them. DO YOU SERVICE ANY OF YOUR EQUIPMENT?
bill C.Great crew of people working there , make it easy , and painless
Eric S.Super convenient! Great local franchise, and will definitely use this service again!!
Jeffrey H.Thanks!
JAMES B.One tire was low on air pressure as I had to blow it up on the way home. After loading the car it was totally flat in the morning. There is no spare so lost 3 hrs. Waiting for a store to open for fix a flat and still needed to go find and get air.
Arthur B.It was fast and quick. The staff is very supportive.
DIPAKSINH P.Everything was fine. Very polite and helpful staff
jeffrey B.Scott and Tim were friendly, helpful, and accommodating. I was in and out quickly on both pickup and return. I recommend Dalton Lumber highly.
Marvin K.Nothing
MICHAEL K.I am totally satisfied :) The service at both U-Hual locations was excellent. The cost to rent & ship the U-Box was very competitive. No compaints.
James M.Scott was very helpful and made the drop off quick and easy.
Shaun F.I flew halfway across the country to rent a 10' box truck with cruise control and drive back to St. Louis. I called before I finalized the plans to make sure everything would be good to go. Was assured by the staff the truck would have cruise. Spent $100 on a cab to get to the location only to find out no trucks have cruise. Then had to spend another $60 on an Uber to get to Penske who took care of us....for $400 less than U-Haul was going to charge. Couldn't be more disappointed.
Ken B.The truck was well maintained and very clean, staff was very friendly and helpful. Very convenient, easy transaction.
Scott C.El servisio muy malo espere una hora para el carro de 1.30 pm el carro me lo dieron a Las 2.30 muy mal servisio si le dice a la 1.30 es una hora de diferensia o 5 minutos mejojen eso gracias
Angel I.They were very helpful all around, also was the best car trailer I ve ever rented. The trailer was clean and in great sharp, even the brakes worked perfect.
William B.I rent vans multiple times during the year and would like to receive some sort of discount, U-haul needs to send incentives due to the fact its quite costly at normal/weekend rates. I was a customer of Enterprise but like your equipment and location better. Please send incentives! Thank you!!
Jerard B.Everything was great
Timothy B.Excellent customer service. In and out in minutes.
Lynn T.The app did not work when i tried to check in. I Lost 30 mins of my time trying to figure out a way. Ended up having 30 mins less in the appointment window.
RAVIVINAYAK G.Very good customer service.
Frank S.trailer was old had no jack to get it off the ball was too heavy to lift off without putting your back in danger price gouging is taking place rental fee should not be anywhere near $1928. for one week one way
peter G.Very efficient No hassle Easy
Jeffrey B.Everything was perfect
Daniel L.Need more light outside.
Leonel N.The process was one of the most simple from start to finish. The staff was very friendly and helpful.
Michael C.I've rented from this location four times and the Dalton store will continue to be my first choice. Any questions or issues are quickly addressed and resolved. Very nice people to work with.
George W.My original rental truck was not returned before me but Ron worked with me to get an alternate truck. Ron was very professional and walked me through everything and called to inform me of status. He does a fantastic job against all odds.
Dale R.I love using the U Haul at Dalton service center because they are very professional and helpful! U Haul vans are always clean and in great shape, the only issue is the mileage charge. If U Haul was able to give a small discount for consistent customers it would be greatly appreciated! Thank you!
Jerard B.I reserved a furniture dolly and hand dolly, when I arrived to pick up the truck I was informed that they did not have either.
James B.Ron Did a great job getting me on my way, even though their computer system was down. Great service!! Highly recommend
Dale R.Very good
Walter D.Can't think of anything.
Mark N.Convenient location. Friendly staff. I wish the vehicles came with a full tank of gas every time. Having to guess how much to put back in could be difficult.
Matthew M.Great cargo van. Perfect.
Earl L.Fantastic job! Exceeded expectations
Joseph B.