Paul C.
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Customer Reviews for Dalton Lumber & Supply Co Inc
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Dalton Lumber & Supply Co Inc
Jerard B.
I love using the U Haul at Dalton service center because they are very professional and helpful! U Haul vans are always clean and in great shape, the only issue is the mileage charge. If U Haul was able to give a small discount for consistent customers it would be greatly appreciated! Thank you!
James B.
I reserved a furniture dolly and hand dolly, when I arrived to pick up the truck I was informed that they did not have either.
Dale R.
Ron Did a great job getting me on my way, even though their computer system was down. Great service!! Highly recommend
Walter D.
Very good
Mark N.
Can't think of anything.
Matthew M.
Convenient location. Friendly staff. I wish the vehicles came with a full tank of gas every time. Having to guess how much to put back in could be difficult.
Earl L.
Great cargo van. Perfect.
Joseph B.
Fantastic job! Exceeded expectations
Benjamin B.
Everything was great. Thank you
robert M.
Nothing
William S.
Very nice people. Everything was handled efficiently.
Tom L.
The truck was clean and well maintained. My only problem was the online rental. I understand the need for that but for us baby-boomers it was a problem. I was glad my grandson was there to help.
Donald C.
I was the first customer at your dealer..Waited several minutes for the u haul rep to come out...He waited on two more customers before he got to me...The trailer was not the one you list in your ads showing trailer specifications...It was a 5x8 but it didn't have barn doors, instead it had overhead making it hard to get my equipment in...And instead of having rub rails and lots of tie downs, it had no rub rails and only 4 tie downs...Your representative was rude, unco-operative, and didn't care if I was satisfied with the trailer or not. If I didn't have a deadline to meet, I would have not taken it and gone somewhere else... Rest assured that I will never use this dealer again and I will certainly not recommend them to anyone else...Dalton Do It Center is a disgrace to the U haul organization.
Matthew R.
Super friendly staff. Quick and easy.
Eric H.
I got there when they were closed... I had to look for the drop box. Only the online system made this experience OK... the facility did not have signs/instructions.
Bruce P.
The driver seat in the vehicle I rented needs to be replaced. Very uncomfortable in driving long distance. I did inform the rental people of this.
John S.
Dalton do-it center is a staple in our community. They always have exceptional service and their u-haul rental staff is among the best I've ever dealt with. Can't say enough good things about these folks. They set the standard for sure.
DEBORAH Z.
UHaul should provide vehicles with a full tank of gas. It is very annoying and inconvenient to fill partial fuel tanks
Gregg L.
Always a great experience. I have rented from Dalton do it more times than I can count.
Chris F.
Absolutely nothing
Keith L.
Excellent customer service!
Alex K.
It was a great experience, especially the gentleman who handled the rental. He was very accommodating and personable.
Jay V.
Friendly people, great service, no complaints whatsoever
David B.
Great people to deal with. Very workable with pickup and return. When I move back into the new house, plan to reuse again.
Werner C.
The man who helped us was great - professional, friendly, and made checkin/checkout a breeze!
Tara C.
The staff were knowledgeable and friendly. They provided tips for making my hauling experience more manageable.
DWIGHT P.
Dalton Lumber is a great place to have a U-Haul location. The people are great and it is a coinvent location. I will be doing all my future business there.
bryan B.
This truck rode like a lumber wagon. Had to keep both hands on the wheel at all times as it would drift right and left. I felt like there was no suspension on the truck every bump in the road was brutal.
Ashley W.
Great customer service! Quick, friendly, and assisted me in finding what I needed to secure the piano we were hauling.
Carole R.
nothing Dalton Lumber was very accommodating, wonderful
John S.
Nothing awesome experience
Kenneth H.
The right front upper tie down loop is missing, making it harder to fasten down the load.
Donald S.
Good friendly service.
Gerard S.
Patiently walked through rental and agreement.
john H.
A great experience, Very friendly and helpful
Larry K.
Very nice people, It was nice to deal with someone face to face and not on the phone as a remote transaction.
Calvin B.
My rental agent was Scott lacoe he was very respectfully. My trailer was ready all my questions was answerd everything was straight forward out of all the u-haul I've rented from this one is the best I'll be renting from them from now on
Joseph H.
The step ratchets on the car hauler trailer were hard to operate. They could use some lubrication
Ronald D.
the truck size I wanted was further away from my desired location thus costing me more money
David K.
Very slow check out process. I even filled everything out on line, but sat there too long.
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