Customer Reviews for Dalton Mountain Motorsports
(U-Haul Neighborhood Dealer)

399 reviews

475 Main St   Lancaster, NH 03584

(603) 788-4281

Office Hours

  • Mon-Sat: 8 am–5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(603) 788-4281

475 Main St
Lancaster, NH 03584

Services at this Location:

Office Hours

  • Mon-Sat: 8 am–5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

MATTHEW C 
Rating:
5.0

Customer did not leave a comment.

Michael P 
Rating:
1.0

Was closed when I arrived

William L 
Rating:
5.0

Customer did not leave a comment.

Bill R 
Rating:
3.0

Customer did not leave a comment.

Kirstin K 
Rating:
5.0

Richard was excellent helping me with my reservation, special equipment and ensuring everything was coordinated for me as I had a complicated long distance move with a 26' truck and needed to haul two motorcycles. The truck drove easily, and his instruction on removing and hooking up the trailer worked perfectly for me. Thank you Richard for making this recent adventure a great one!!

Addy M 
Rating:
5.0

Customer did not leave a comment.

Josette D 
Rating:
5.0

It was an easy experience from start to finish

Dave D 
Rating:
5.0

Customer did not leave a comment.

Wayne E 
Rating:
5.0

Staff was friendly and helpful, made the rental easy.

john r 
Rating:
3.0

Truck was dirty. Sticky spooge all over. I had to clean it. Windshield covered in squished bugs. Wipers worn out.

LARRY B 
Rating:
5.0

Customer did not leave a comment.

Ronald V 
Rating:
5.0

Customer did not leave a comment.

BENTLY J 
Rating:
4.0

Customer did not leave a comment.

BRANDEE W 
Rating:
5.0

Awesome to deal with. Definitely worth the money.

David H 
Rating:
5.0

Customer did not leave a comment.

Lisema M 
Rating:
2.0

The abs lights were on the whole time along with the traction control. I took a video and pictures. then the windshield was cracked when I picked it up. The guys working there said oh well we will eventually get it fixed. The van was so dirty. The van kept pulling to the left and when I told the guy when I returned he said that’s too bad. He didn’t even offer to cut the rental in half. Honestly I’m going to tell everyone to avoid this place. I had a way better experience at enterprise truck rental than here. I’m in such disbelief.

Christopher N 
Rating:
5.0

Customer did not leave a comment.

Robert R 
Rating:
4.0

Better maintained equipment. Some of the trucks are marginally maintained

Barry N 
Rating:
4.0

Customer did not leave a comment.

KAREN M 
Rating:
5.0

Great people and great experience for me!

william S 
Rating:
5.0

Dalton Mountain Motorsports was great to deal with, would definitely recommend them. Got me set up and ready to go quickly!!

Richard C 
Rating:
5.0

This gentleman was awesome, he definitely went above and beyond for me. Thank you so much!!!!

Javar R 
Rating:
4.0

Customer did not leave a comment.

David L 
Rating:
5.0

Customer did not leave a comment.

Lisa G 
Rating:
4.0

Richard and staff did a good job as always

Barry N 
Rating:
5.0

Customer did not leave a comment.

LEBARON B 
Rating:
5.0

Customer did not leave a comment.

Corey F 
Rating:
3.0

Have equipment cleaned, ready to go and things not broken inside it – lights are not on and more of a variety of types of vehicles readily available so that people don’t have to travel out of their way just to get them

ANDREA S 
Rating:
5.0

Customer did not leave a comment.

Glen C 
Rating:
5.0

Customer did not leave a comment.

RICK a 
Rating:
5.0

We have used this local UHaul dealer several times and they are exceptional.

Lorraine B 
Rating:
4.0

Alby was very helpful to a question I had. Customer service was good. Very pleased with my experience

Chester E 
Rating:
5.0

Customer did not leave a comment.

Peter H 
Rating:
5.0

Customer did not leave a comment.

Jonathan H 
Rating:
5.0

I see equipment in better condition in most other U-Haul locations, but I guess they take what they can get. This one did have what I needed and was only a few miles from my residence, so location could not really have been better. Yes, I would recommend Dalton Mountain Motorsports in Lancaster NH for other U-Haul rental needs.

David P 
Rating:
4.0

Customer did not leave a comment.

Jaxon E 
Rating:
5.0

Customer did not leave a comment.

Lloyd V 
Rating:
5.0

Richard was very friendly and accommodating. Top notch customer service. I would not hesitate to recommend to anyone.

James H 
Rating:
3.0

Everything was good except the tires on our truck were basically bald. We had to move in a snow storm and almost got the truck stuck in the driveway because the tires were so bald. We spent a good portion of our moving day just trying to get the truck out of the driveway.

Ivy S 
Rating:
5.0

Customer did not leave a comment.

Leon C 
Rating:
5.0

The all weather tires do NOT work in areas that have ice and snow. I had to delay travel, had loss of traction at minimal speeds and white knuckle driving when it started to snow. Please consider snow tires on vehicles that are in northern states. Thank you

Lauren R 
Rating:
3.0

Customer did not leave a comment.

Kimberly L 
Rating:
5.0

They always get us ready to go no matter what other business they have, polite and friendly

George P 
Rating:
5.0

Customer did not leave a comment.

Kimberly L 
Rating:
5.0

The young man who helped us was kind, friendly, and very helpful. We showed up at his location asking for assistnace with finding a drop off location because my contract speficied a city with no drop off location. He took the time to help us by calling around until he figured out a solution for us; that was cool!

Santiago Q 
Rating:
5.0

Dalton Mtn Sports does a good job

Barry N 
Rating:
5.0

I use Richard Cottet all the time at Dalton Mtn Motorsports. Best Uhaul rep ever

Barry N 
Rating:
5.0

Great customer service!!

Katherine C 
Rating:
5.0

Customer did not leave a comment.

tony h 
Rating:
5.0

Excellent cargo van. Handled flawlessly. Excellent checkout and checkin. Clear instructions. Would recommend this U-Haul Dealer to a friend or family. Five Stars all round. (I am not friend or family to Dealer).

Michael G 
Rating:
5.0

Customer did not leave a comment.

Glen C 
Rating:
5.0

Improve the way reservations are made and how pickup is done. Also quotes are way off.

Tania G 
Rating:
5.0

Customer did not leave a comment.

Ben g 
Rating:
5.0

When I dropped the trailer off in Lancaster NH it was simple. Walked in to the store and showed them my paperwork. They asked me to drop it off in a open space next to the other U-Haul trailers👍🏻 The one thing I would recommend of U-Haul is that they offered me a return receipt.

John S 
Rating:
5.0

Customer did not leave a comment.

Pamela K 
Rating:
5.0

I was skeptical about doing the online check in, but it was actually very easy

Gary B 
Rating:
5.0

Customer did not leave a comment.

Michael L 
Rating:
5.0

Customer did not leave a comment.

Anthony R 
Rating:
1.0

Discovered while driving that there was an open bottle of alcohol that rolled out from under the seat.

Jesse S 
Rating:
5.0

The staff at Dalton Mountain Motorsports was very friendly, helpful and accomodating!

JAMES K 
Rating:
5.0

Customer did not leave a comment.

adam l 
Rating:
3.0

It was clean but it was not shifting properly.

Brittany C 
Rating:
5.0

Customer did not leave a comment.

Gary K 
Rating:
5.0

Customer did not leave a comment.

Timothy O 
Rating:
5.0

Customer did not leave a comment.

RICHARD F 
Rating:
5.0

Excellent customer service.

Rosa L 
Rating:
5.0

Customer did not leave a comment.

Bradley S 
Rating:
4.0

The u haul computer system was not working when I tried to make the reservation. I called and made it that way. Overall, I spent over an hour just making the reservation.

THOMAS C 
Rating:
4.0

Customer did not leave a comment.

Kenneth D 
Rating:
1.0

Customer did not leave a comment.

Lorraine D 
Rating:
3.0

Took 15 minutes of standing inside for someone to speak to me. All I needed to know was where to park the UHaul.

DALTON S 
Rating:
5.0

Everything went very well and everyone was very helpful.

Ralph H 
Rating:
4.0

Customer did not leave a comment.

SAMANTHA G 
Rating:
2.0

Give me a combination number so I can drop the keys.

Herbie J 
Rating:
3.0

The can was dirty and there were pieces of wood laying around. Also when I returned the key, it did not fit in the drop box slot. It was impossible for it to go in there. I was forced to leave it out on the box after calling the location multiple times.

Nicole S 
Rating:
5.0

Customer did not leave a comment.

Richard G 
Rating:
3.0

Customer did not leave a comment.

Elijah S 
Rating:
5.0

Really great customer experience and really easy drop off. Thank you!

JEFFREY C 
Rating:
5.0

Customer did not leave a comment.

Colleen C 
Rating:
4.0

Customer did not leave a comment.

Nathan M 
Rating:
5.0

Customer did not leave a comment.

Marshall G 
Rating:
4.0

Do you have a customer rewards program? If yes, that would be helpful with future rentals.

Richard G 
Rating:
4.0

I did not receive the trailer I reserved 2 weeks in advance. It is very unnerving driving 300 plus miles to a location where they may not even have an available trailer for you. Luckily there was an alternate trailer that suited my purpose. The equipment was in very good shape and tracked behind my truck really well. Impressed with that aspect.

anthony c 
Rating:
5.0

Customer did not leave a comment.

Richard T 
Rating:
3.0

The truck needed to be swept out when I picked it up. Truck has several bad rattles underneath the cab and in the drivers door, either empty or filled. Headlights are extremely dim and I had to drive with high beams on all night. Truck shimmies on the highway and May need an alignment or the tires balanced. I didn’t get the impression the $820.00 dollars I spent was valued by the Uhaul representatives.

RICHARD G 
Rating:
5.0

Customer did not leave a comment.

Travis P 
Rating:
5.0

Great service - very accomodating and helpful.

Lise H 
Rating:
5.0

Customer did not leave a comment.

Elizabeth M 
Rating:
5.0

Customer did not leave a comment.

Edward M 
Rating:
5.0

Customer did not leave a comment.

Daniel R 
Rating:
3.0

A phone call would have been nice considering one of the phone reps put in a request for one. I'm pretty unhappy with Uhaul and will recommend against the company as long as I'm breathing....

Sean C 
Rating:
5.0

Customer did not leave a comment.

Micheal C 
Rating:
5.0

Cknvienent location!

Teresa B 
Rating:
5.0

Customer did not leave a comment.

Chris D 
Rating:
5.0

Richard was great, very helpful and accommodating. Easy transaction. I would recommend to anybody to check the tire pressures because of how in this Northern country we always have temperature changes before us. Thank you richard

Tim B 
Rating:
5.0

Customer did not leave a comment.

Sheena K 
Rating:
5.0

Richard was extremely accommodating and above and beyond to make my trailer was safe for my long trip. Second trailer I rented from him in two weeks for my move to Florida. Highly recommend Dalton Mountain U-Haul for your moving needs.

Chuck B 
Rating:
5.0

Customer did not leave a comment.

Zachary H 
Rating:
4.0

Customer did not leave a comment.

Glenn J 
No reviews have been submitted for this location.

Additional Services at this Location

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