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BRYAN B
Customer Reviews for D&H Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
They are very helpful and seem to always have what you need.
Lonny WVery nice and helpful
LILIAN RThe owners have been here for many years. They are awesome, amazing, friendly, helpful. Thankyou very much
DIANE AD & H Storage is hands down the best U-Haul provider we've ever worked with! Their customer service is outstanding—they always go above and beyond to help us with our rentals. We rent equipment often, and every experience has been seamless, hassle-free, and professional. The team is knowledgeable, friendly, and truly committed to making the rental process easy and efficient. We wouldn’t go anywhere else for our U-Haul needs. Highly recommend!
NORA CExcellent service, Excellent value. Equipment well maintained. Great experience. Will use again and will recommend to others.
ROBERT JExcellent Customer Service!!! Very Friendly and personable staff. The truck was clean and well maintained. Check-in/Pick-up was easy as well as the return/drop-off. Would definitely recommend and rent again from this establishment.
MALISSA NCustomer should not have to help hook up trailer or have no help unloading trailer.
John WSuper friendly
CRAIG FStaff is very friendly and helpful.
DANIEL MNice people,informative and very helpful.
PERRY YOnly disappointment was an incorrect odometer reading entry, causing additional $$ to my mileage. My route was a direct route from one shop to another, just minutes from the pick up & drop off location.
Christopher JAlways good service
DALLAS CVery friendly crew
ROLF SWas very quick. We came in to drop off our rental truck and on our way in no time.
KATHY WVery easy to drop off equipment. We were in and out quickly.
kathy wGreat customer service. The dolly I added onto my order was not included with my truck is my only complaint.
Holly CThe gentleman working therewas very abrupt and rude
DERIN JThe trailer I reserved was mot there forcing me to spend $200 plus gas for my move. Equipment reservation is pointless if U-Haul cannot guarantee that it will be there.
RADEN SKeep it up, you guys are great at what you do.💯👍
Brook SNothing. Your product and service is great!
Edwina HLack of qualified helpful.staff. Office and premises leave a lot to be desired. Uhaul app pretty useless and rental information that should have been provided appeared via email after leaving the premises. Busy day moving and wasn't aware of emails until late in the afternoon. Not.a good experience!
jerry sNothing
NYLA WVery old, cluttered, dirty and has an overwhelming smell of a dirty cat litter box!
DAVID JThe staff acted as if they really didn’t want to work for U-Haul. Kept us waiting while they argued about something then proceeded to give conflicting instructions on where to place the trailer. And that turned out to be a difficult place to move it to. Very poor representatives of the company!
Eugene RThe level of service and professionalism was 5 stars.
Steven UEagle point office is fantastic! Very confident and friendly!
Christine DThe truck had a cracked windshield and broken gas cap, which I noticed and had to report after leaving. However, the manager dealt with the issues promptly and I was not held responsible.
HEATHER SWas told to drop off after hours in the back. Went up there and almost got stuck. Just tell people to drop off in front
JoAnn RBev is a sweetheart and complemented me on my trailer-backing skills🤗
Terry JMore information and directions in where to park rental return.
Michael MHe took care of me like a perfectionist ill definitely recommend him
terry bFriendly, helpful, and well-managed location. I've used this site for both pick-up and drop-off, and it's always a smooth operation.
NORMAN SGreat Experience all the way around.
Zebadiah TThe woman that helped us was amazing! Very friendly! Awesome experience 👏
Kathryn LI don't see any improvement needed. Service was great. Thank you.
Jo VEasy to find, quick and efficient drop off.
Terry MI do all my business at the Eagle Point U-Haul . I rate this business the top 10 Rogue River Valley Realty
Shawntell CKeep up the good work
Tinae TPerfect
daniel aWe reserved the u haul for 4 days, but returned it before 2 days and they still charged us 4 days. Now I have to take time out while i'm moving to try to get them to reimburse like they should have originally.
Joseph BFriendly awesome service
Don PThe wonderful lady who assisted me, made the process quick and easy. She is a blessing!
Brandon BGreat service great price
Duane BThis location was very nice. The represenative was professional and helpful.
Stephen GGood customer service and friendly. Representative was nice to speak with.
Sam VSuper sweet. Very personable. Great customer service
KENDRA MNice people!
Anthony SI am disappointed in customer service at this location. I declined safe move and was still charged the $15.00.
Cynthia WThe Uhaul Representative is always amazing.
William C