Customer Reviews for D&M Auto Repair

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of D&M Auto Repair

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michael G. on

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very nice people !!

Christopher B. on

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Difficult to navigate for the uhaul portion of their business. Not very professional.

Glynis L. on

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The Gentleman was very pleasant and helpful.

Patricia S. on

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Customer did not leave a comment.

David M. on

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Ensure more staff is available at pickup location. Took much too long!

Christina W. on

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henry R. on

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Couldn't have been better. Dave and Evav were wonderful to deal with

ROGER P. on

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Steve F. on

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edward W. on

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Heath B. on

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Stephen F. on

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Yvonne G. on

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No improvements...they give great service!

jeff M. on

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Nicest gentleman. A pleasure

Enrique B. on

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Great experience!!!!! Would highly recommend!!!

Yvonne G. on

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Dave is a great guy to do business. I would recommend this location for rentals.

Yoendy V. on

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David D. on

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Karl B. on

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Nothing they did a great job

Leyna B. on

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Everything went smoothly and everyone was very nice. However, I did have to call traffic to change my drop off location and no one there was helpful or exactly polite and welcoming.

Crystal rose R. on

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They weren’t open at the time of drop off when they were supposed to be open at 9 am and somebody else was waiting to rent a uhaul

Steven K. on

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Drop the prices. Outrageous.

linda L. on

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Faster computer system

Ginger T. on

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This was the best rental experience I have ever had. The person helping me was courteous and friendly. Our transaction was accomplished quickly, and I was on my way in a clean, well-maintained vehicle that met my needs. I will plan to ALWAYS use this location in the future. Wonderful!

Yvonne G. on

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Dave is the best. Very personable and friendly. A great asset to Uhaul!!!

BARBARA H. on

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My experience was TERRIBLE!!!!!!!!!!!!!!!!!!!!!!!! The individual with whom I dealt with was rude from the time I placed the order to when I dropped off the truck at his facility. Nothing went smoothly, I will never use this facility in Palmer Ma nor will I refer them. This individual should take a class in customer service/how to deal with the public RUDE!!!!!

Amie H. on

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Not please and I put in a compliant that the Man who’s running this place has an integrity issue. I asked not to be charged for insurance and he charged me anyway. When I called him about it he said it wasn’t an option and it was an option. He said you signed the contract. I’ll NEVER rent from U-Haul again because of this

catherine D. on

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Had to wait 20 minutes for someone to arrive at location. Proceeded to tell me that he ran into a friend and had coffee with them. That's why he was late. Credit card machine didn't work and had to go to the ATM to get cash out. Wasted an hour and half just checking in to get truck

Zahra A. on

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Stephani Q. on

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I needed to extend my rental an extra day, however I was not able to do so because the truck was already rented out, I had to drive an hour away get on other uhaul and move evrything from one truck to another the end up costing me more money I tryed to contact uhaul directly and was on hold for over 45mins and then was hung up on. This was a huge inconvenience to me and my family, you should not say you can extend your rental if that is not possible!

NICOLE J. on

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lee S. on

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glynis L. on

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Stephen B. on

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