Customer did not leave a comment.SALVADOR T.
Customer Reviews for D&S Shipping Services
(U-Haul Neighborhood Dealer)
Rialto, CA 92376
Services at this Location:
8:30 am - 3 pm / 4 pm - 7 pm
- Saturday8:30 am–7 pm
9 am–3 pm
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I always use this location. I like the customer service, and the prices seem fair to me.I always recommend this location to rent a UHAUL to family and friends.ALONZO M.
Customer did not leave a comment.joshua A.
Easy and easy out excellent service recommend highly. very friendly and polite. That means a lot.Gary J.
Shirley was really heapful,she is always very kind .It is my second time renting in this place and I recommend this place without hesitation.Eric B.
Rep was rude. Did not provide all the equipment payed for. Tire pressure was low when truck was picked up.Cody R.
Everything is good at this place, the only inconvenience was that I had to wait 2 days for small truck and finally I have take pick up truck.tam T.
Customer did not leave a comment.alonzo M.
Customer did not leave a comment.Alexa P.
Worst customer service when picked up vehicleGeorgina S.
El proceso fue rapido Catherine me ayudo con todo el proceso lo cual se me hizo muy facil ademas hablan espanol.ALFRICO M.
Customer did not leave a comment.John D.
Customer did not leave a comment.ARMANDO B.
Very helpful, professional staff.Mark O.
100% I recommend this U-HAUL place.ROBERTO M.
The office was very friendly and efficient. I will use this office again when I need to.Debbie J.
Everything was good, service excelente !!VICTOR L.
Good customer services.!!celio B.
Originally I was scheduled to pick up my reserved truck in Redlands CA, off of Colton. Prior to getting it I was told to get my truck in Rialto CA. When I went to this location I arrived at 0845 am. They did not arrive and open for business until 930 am. When they brought my truck around I observed it was very load. Upon inspection the exhaust was damaged. When I asked them to get another truck they did nothing. I had to call the hotline number to get assistance. The service at this location was very poor.JACOB L.
Customer did not leave a comment.Robert C.
Customer did not leave a comment.Alyssa P.
Rude lady on the right hand side got mad at my for not doing her jobAnthony R.
Customer did not leave a comment.Daisy M.
Customer did not leave a comment.STEVE O.
Customer did not leave a comment.MARIO A.
You need to have pickup truck available.Yvonne R.
Customer did not leave a comment.WERNER B.
Customer did not leave a comment.Marytza V.
Great service!!Eymi A.
Customer did not leave a comment.Andrew M.
Excellent Best atentionjorge H.
Customer did not leave a comment.MARIO A.
Customer did not leave a comment.Judith G.
Customer did not leave a comment.Deamian L.
Great service!Ruben R.
Customer did not leave a comment.Christopher P.
Only two uhaul trucks at site. If a truck is not returned on time then no replacement trucks are available. I had a guaranteed pickup time but had to wait almost two hours after that time to pick up the truck. Also was quoted approx $1000 for the rental but the bill was over $1500 when I dropped off the truck.Joseph G.
Customer did not leave a comment.CHARLES J.
Good customer services !!!.BRAYAN F.
Customer did not leave a comment.JAIMES POSEY J.
Customer did not leave a comment.Macario O.
no comments.PAOLA G.
Customer did not leave a comment.Louie B.
Customer did not leave a comment.Lourdes D.
Customer did not leave a comment.ROGUELIO M.
Customer did not leave a comment.Ana C.
Customer did not leave a comment.marissa A.
Cost per mile is a bit highEdward S.
Customer did not leave a comment.MAry M.
They're greatMarcus C.
Customer did not leave a comment.Richard C.
La camioneta presto muy buen servicio sin queja y el servicio al rentarla no podria ser mejor, recomendare este sitio a amigos y familiares.FELIX E.
The most important thing for me has D&S, the truck clean and excellent customer services.VICENTE ALI M.
Great Customer ServiceElijah F.
Truck I reserved was "stolen" that morning, so had to take a smaller truck. Mileage was 4 miles under what they put on paperwork, not a clean office, would not recommend.Krystal C.
Customer did not leave a comment.John Z.
Customer did not leave a comment.JALAH N.
Nothing reallyRuben O.
Nothing is very good as it is thank you so muchJOSE D.
Transaction was over the phone by another employee. Took 49 minutes for the from beginning to end. And, we were the only customers.Claudia A.
Customer did not leave a comment.reinaldo G.
Initially the check in process seemed over complicated. First time with this process.Stanley B.
Customer did not leave a comment.Bob B.
I would have given a 5 but there was a few quirks .1 we had to wait an hour to pick up the truck when we had a reservation but the service people were nice an polite. We had alittle hard time understanding her but she was helpful...2 we asked for the closest return place for the truck there were some problems with the address with 2 of the places having the same name that was on oppisite sides of the freeway..otherwise it was an easy an comfortable expierence.cathren B.
Customer did not leave a comment.KIMBERLY L.
Customer did not leave a comment.Wilson R.
Professional and friendly services.ULISES A.
Customer did not leave a comment.Eder C.
It wasn't the size I reserved and was charged a day for driving 2 miles. I'll need to contact customer serviceGREGORY D.
Customer did not leave a comment.Andres A.
Es mi segunda vez vez regresando a esta localidad de UHAUL y definitivamente la usare cuantas veces necesite este servicio . an sido personas amables , rapidas y profesionales en lo que hacen.Bertha S.
Customer did not leave a comment.DEMARCUS T.
Friendly staff. And very convenient that it's open till 7 pm especially when you are in need of a rental.Cynthia O.
I recommend this location to family and friends.Tee H.
Nice people. Good service.ISAIS Z.
Get a different employee. Rec'd my reservation #, next morning went to rent the truck, she could not find my info. Sent me to another location, that location said they had no such reservation, sent me back to first location then found my info under someone else. Printed my paperwork under that other person's name! Do not work with Shirley at Foothill office Rialto!MATTHEW H.
Very nice and kind staff , I love that they answered all of my questions and the office zone is vlean and neat. I will sure use their services again and will recommend, and it's a plus that they speak both languages English and Spanish.Frezia U.
You guys have an excellent person working and helping us at this location, thanksSALVADOR C.
Customer did not leave a comment.Josthyn L.
This wasn't my original location. The location I was given was closed when I arrived at 10am, I waited there until 10:30 until I was sent to this location. It really slowed my day down and pushed back time hacks I tried to hit.Danny W.
I took a rental and didn't need it due to a change in plans. I rented it for literally ten minutes drive two miles brought it back. I got told I would only be charged a $1.99 and I'll get a refund. I got a call the next day finding out that the rental was not closed out.Tyler R.
Good service, fast, considerate and friendly without hesitation next time when I need a UHAUL I will use this office and recommend it to my family and friends.Larry B.
Very good service, My concern was to find the truck clean and I appreciate that if I was in advance they let me know that it was necessary to return the truck swept, and with the gas level that the truck was, I did. Long weekend at the end of the year, I received my receipt without problem on Monday. I do not understand, why make drama to return a vehicle that was rented for our benefit clean as we found it?.salvador T.
I was charged for the washing when it was not with garbage, I had to wait and pick it up in a different place than where I requested it for the delivery that I had made 2 days beforeLEVI C.
So nice!!!ANGELA G.
After hours drop offAshley V.
I really comfortable whit the staff, friendly and fast.EUGENE W.
Customer did not leave a comment.Marshelle T.
Customer did not leave a comment.HUGO B.
The service was incredible and very satisfied!OFELIA R.
Staff was professional and friendlySONIA H.
Customer did not leave a comment.Fidel R.
Sunday pick up....key in box took an hour to get keyTylor C.
Friendly and fast service.STEVEN S.
I had a great experience,the lady is very friendly and efficient. I will definitely recommend this place.MARIANELA V.
They were very fast, very kind and helpful. Would definitely recommend to people.Jacob E.
Customer did not leave a comment.Monica M.
Customer did not leave a comment.Kelsee D.
Customer did not leave a comment.THOMAS A.
Additional Services at this Location
We have the largest selection of new trucks!
Trailers & Towing
Our cargo and utility trailers start at $14.95!