Customer Reviews for D&S Shipping Services
(U-Haul Neighborhood Dealer)

34 reviews

501 W Foothill Bl   Rialto, CA 92376

(909) 644-4297

Location Hours

  • Monday - Friday:
    8:30 am - 3 pm / 4 pm - 7 pm
  • Saturday:
    8:30 am - 7 pm
  • Sunday:
    9 am - 3 pm

Services at this Location:

Contact Us

(909) 644-4297

501 W Foothill Bl
Rialto, CA 92376

Services at this Location:

Location Hours

  • Monday - Friday:
    8:30 am - 3 pm / 4 pm - 7 pm
  • Saturday:
    8:30 am - 7 pm
  • Sunday:
    9 am - 3 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Friendly and fast service.

STEVEN S. 
Rating:
5.0

I had a great experience,the lady is very friendly and efficient. I will definitely recommend this place.

MARIANELA V. 
Rating:
5.0

They were very fast, very kind and helpful. Would definitely recommend to people.

Jacob E. 
Rating:
1.0

Customer did not leave a comment.

Monica M. 
Rating:
5.0

Customer did not leave a comment.

Kelsee D. 
Rating:
3.0

Customer did not leave a comment.

THOMAS A. 
Rating:
1.0

Pick was at 8:30 am. and no one was there to assist until 8:56 am. Upon returning vehicle, the person asked us to sweep the truck. All I used it for was clean new furniture. Customer service was extremely unacceptable and unprofessional. I do not recommend this location to anyone.

Yadira L. 
Rating:
5.0

Customer did not leave a comment.

KRYSTAL H. 
Rating:
5.0

Customer did not leave a comment.

MANDI C. 
Rating:
5.0

Good services !!.

RUSSEL R JR R. 
Rating:
3.0

The whole thing has been a mess.

PHYLLIS S. 
Rating:
4.0

very friendly!!! i would be glad to go back to this location...

Lawrence P. 
Rating:
3.0

We initially ordered a 15ft .truck, We were told when we called ahead that it was there and available. We traveled 20 miles to find out that they only had 10 ft. trucks available. The gal there was brand new and was struggling with the whole rental procedure. She was a very nice person and tried her best but it was a process. Since we really needed the 15 ft. truck for the move to Phoenix and were only able to procure a 10 ft. truck we had to leave things behind that will require a later move.

STEVEN C. 
Rating:
5.0

Customer did not leave a comment.

James P. 
Rating:
5.0

Family business, with excellent customer service, during the time I was in this office I could only see the willingness to try to help everyone in the best way, these people are really an example for those of us who work in customer services. Good job A-HUAL.

NADEZHDA R. 
Rating:
5.0

Customer did not leave a comment.

HECTOR F. 
Rating:
3.0

Customer did not leave a comment.

Traci R. 
Rating:
5.0

Customer did not leave a comment.

BRENDA G. 
Rating:
5.0

Good customer services!!.

SUSY C. 
Rating:
5.0

Great customer service.

YVONNE R. 
Rating:
5.0

GOOD SERVICES!!

CELIA O. 
Rating:
3.0

Customer did not leave a comment.

Darnell S. 
Rating:
5.0

Todo excelente y muy amable

Juan C. 
Rating:
5.0

From the first moment ,the person who attended to me was attentive to help in what I need ,which is a great help in times of stress that cause a move so far. The truck was in perfect condition ,so clean everything exactly on time .no inconvenience on my way to Stockton. Without hesitation I will look for this company again.

MATIAS S. 
Rating:
5.0

They did a very good job

Charles D. 
Rating:
5.0

Customer did not leave a comment.

DERRICK M. 
Rating:
3.0

My guaranteed reservation was not at the first location so I had to scramble to call U-Haul CS to find a new one which was at this location above about 20 minutes and 15 miles away. It delayed the plans for my move by about one hour or more. I was on the phone with a CS rep who was trying to get me a $50 guarantee failure refund and the rep could not find the address at my original guaranteed place and then we got disconnected. The way I see it I'm due a $50 refund. The truck was a nightmare to drive this 750 mile trip. It was old and showed it and drove like it. Steering was sloppy, it pulled to the left, shocks felt like they had never been replaced and the AC only work 10% of the time because the fan was intermittent. So AC worked, but no air blew from the fan most of the time.

Randal S. 
Rating:
3.0

Customer did not leave a comment.

Belinda H. 
Rating:
5.0

Good attention, fast service, it is nice to rent a truck and see that it is clean next time I will use the same A-Haul point.

JORGE L. 
Rating:
1.0

very very poor service. I guess I wasn't the right race.

Russell B. 
Rating:
5.0

Customer did not leave a comment.

FABRICIO B. 
Rating:
5.0

Customer did not leave a comment.

DANIEL M. 
Rating:
5.0

The lady who runs the place was so accommodating and helped me in any way possible so I could have a better experience.

Fabricio B. 
Rating:
5.0

Customer did not leave a comment.

SABRINA M. 
No reviews have been submitted for this location.

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