Customer Reviews for D&S Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of D&S Storage

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Alan M. on

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Josh B. on

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Nanci W. on

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Angela P. on

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PETER W. on

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You guys suck, and we will be sure to tell anyone and everyone to avoid your service like the plague. I submitted an earlier detailed critique that seems to have 'disappeared'. U-Haul's logistics are terrible, choose pods instead. It started off well, but corporate whose call centers are located in South Asia were hapless and totally unhelpful. Our boxes arrived late and once emptied clogged up our driveway for 5 days.

LINDA H. on

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Steven S. on

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Marc S. on

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david B. on

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Fix access road

Thomas S. on

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Frank L. on

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Nothing. It was great.

Tina C. on

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sinead S. on

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Shiyall K. on

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Andrew T. on

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Eric provides his customers with excellent customer service! the location was very easy to find and the process was quick and easy. always try to call to make reservations directly with any location as the U-Haul system the internet an will not provide you with the customer service this location and other independent dealers try to provide all who call them directly rather than booking online! thanks Eric!

David A. on

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deborah A. on

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It was a great experience friendly service neat and clean

JOSEPH P. on

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PETER D. on

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lealand H. on

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Stewart G. on

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Mark S. on

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Kathy P. on

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However my original confirmation email indicated rental was at 23 Reynolds St. Arrived at this location only to find it closed. Called gentleman on State Route 23 who called be day before and he directed me to correct location.

Charles S. on

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brian W. on

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Not sure how long the trailer I had rented had the left side of the rear marker lights not working. I was pulled over by a trooper while traveling with the trailer to ask about the lack of lights. This trailer should probably be checked for all lights working. Also noticed one of the marker lights on the right side at the bottom the wire was detached. No leaks driving through rain though so that was the most important for me.

Lukasz K. on

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Experience was great nothing to improve at this time

Jeff T. on

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Owner at D&S Storage stayed beyond his normal closing time as we were running a little late for pickup. SUPER friendly and helpful! HOWEVER: U-Haul (NOT D&S) did the old 'bait and switch' on us at the last minute. We had a 10ft van reserved AND confirmed. However we were notified less than 24 hours before pickup that we had to go to a 15ft truck. Yes, same rate - but it was a GAS HOG. I spent over $90 in gas when I was only expecting about half that for such a small move of furniture.

bob J. on

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pierre B. on

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