Very professional, will rent from them again if needed! Would also recommend to everyone!donna R.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Oneonta, NY 13820
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- 4.0 Average Customer Rating
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We got to New York exhausted and were greeted warmly by owner. Great experience.Shane G.
The gentleman that rents them needs to worry about uhaul customer, not his other business pr personal phone calls. I waited 25 mins n4 he took my license but was still purchasing life insurance. Never got a copy emailed, texted or paper copy from him either. My brother rented a u box for the next day When he got there to finalize paperwork a sign read closed see you tomorrow. He was given a box number that he started to fill. When he went to lock it he had to find a board to prop the end up to be able to put his lock on. I never received any paperwork didnt know about additional mileage. Nothing was said about being sure where to drop it off. Not a happy camper!!!!!Jennifer T.
Very friendly and helpfulrichard S.
I marked N/A to those 2 questions because the location was closed so location was OK on the outside, unknown about the inside and it was closed (Saturday) morning so no personnel. Although the owner made a quick appearance as he was doing something else, I think, so he cleared our return. To return vehicle, the text with "link" was difficult for me/us to use but I guess we did OK. At our age any "link" is difficult :) Thanks to all! Trip went well and the truck ran beautifully.Vicki N.