Customer did not leave a comment.Toby W.
Customer Reviews for Daniels Best Buy
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Explain to them that the U-Haul app does not work well for turning in vehicle. Wasted 30 min trying to get it to work. Solution was going to the web page. Location was great, fast, nice and efficant!cody M.
Customer did not leave a comment.Lisa S.
I never have a problem here! They are quick and always ready to be rented! They deserve 5 stars! âï¸ âï¸âï¸âï¸âï¸phyllis A.
Excellent service, fast & easy return. I would highly recommend.TRACI H.
The staff was professional and made it a really pleasant overall experience.Derald P.
Customer did not leave a comment.Kelby G.
Very patient and kind!Stephanie A.
Customer did not leave a comment.Barbara P.
Customer did not leave a comment.Tobin P.
Customer did not leave a comment.Stephan M.
Customer did not leave a comment.Lequinta H.
Customer did not leave a comment.Karen E.
The service is Greenville was phenomenal. However the over Uhaul corporate service was the worst we have ever had and I will be leaving reviews and filing a formal BBB complaint. Our initial charge for the trailer we couldn't use has not be refunded.Landon AND Jen H.
Customer did not leave a comment.Jerrie P.
The guys there took good care of me and went the extra mile to ensure a safe and good experience.John W.
The staff is friendly and made it easy.Eric S.
was closed - did not get a receipt.Angelita G.
Customer did not leave a comment.Brian W.
Friendly and loaded the trailer for meBryan B.
Customer did not leave a comment.Richard A.
Customer did not leave a comment.elaine H.
Customer did not leave a comment.Ricardo G.
Customer did not leave a comment.Brandon K.
This was the absolute worst experience I've ever had with a company. You have no idea who you have tried to screw over but I promise you that you willChristopher M.
Customer did not leave a comment.Brett R.
They were friendly and helpful! Got me my trailer on time and hooked it up Quickly!PHILIP C.
Needed a 6 Ã— 12 trailer and they had it. All the process from the beginning to end was very cordial and professional. Definitively I'll recommend this place.Abraham N.
Customer did not leave a comment.MICHELLE W.
The service was quick, Mike is always super friendly.haley B.
Customer did not leave a comment.angala M.
I was delayed for about 45 minutes because the payment processing would not function correctly on the U-Haul website from their computer. Mike tried his best to get me out asap but had to restart the process several times. As I understand it, it wasn't Mike's fault but rather the website payment system.Kelly R.
Daniel's is great! I have used this location before, and will use them anytime I need a UhaulDeana B.
Customer did not leave a comment.vada C.
Make sure ALL supplies are available at a location before changing it the day prior. Had to go get a dolley and blankets at a different location. Took over an hour to get to loadingJamie S.
Location is in a VERY bad part of town, extremely shady area! Place was very run down and I feel like I need a refund!bryan N.
Nothing it's perfectSteve K.
they met me outside to complete the turn in and made sure everything was right .TERRI F.
Customer did not leave a comment.Michael M.
Great service very friendly.Beth L.
Customer did not leave a comment.ALICIA W.
great servicemark E.
Customer did not leave a comment.ERIC H.
Nice guys I had a good experienceRoger H.
great friendly staffmark E.
Complete retraining.Chauncie T.
Quick and easyChristopher P.
Customer did not leave a comment.Robert E.
Train your agents and actually maintain your trucks! We told them we would be towing our own trailer and asked about a brake controller. They said we didn't need one and a 4 pin to 7 pin converter would do the trick. The Uhaul truck and our trailer both had 7 pin connections, so we didn't need the adapter. The brakes in the truck were less than perfect. Adding the trailer made them worse. We needed a brake controller, They should have known that. Our trip home through mountain passes without the brake controller was an experience no one should ever be forced into having. Particularly as the truck brakes, apparently more than capable of stopping it and the trailer - were spongy even without the trailer attached!!Timothy W.
Customer did not leave a comment.George A.
Keep the exterior of the truck clean prior to the pick up by the customer. I personally had the truck washed and the windows cleaned. Their are expections prior to turning in a Uhaul truck. It should be the same prior to releasing one to the client.rabera J.
Friendly serviceBenjamin B.
Customer did not leave a comment.Bruce J.
Customer did not leave a comment.Aaron G.
Trying to schedule this through the phone service was horrible! I called three weeks before I needed the trailer. They kept telling me a unit wasn't available. The day before I was supposed to pick up the trailer I got another message saying that I needed to call about my pickup for the next day at 4:00. That was totally wrong, because the trailer was supposed to be picked up at 8:30. Thankfully Mike from Daniel's Best buy was able to get everything straightened out for me. I hope somehow that you can improve your phone peoples knowledge.LARRY E.
This is the best location. We have rented here for over 20 years. Keep locations like this and uhaul will be around forever!timothy C.
The gentleman was very polite and seemed to deal with early drop offs on the regular. No complaints and very easy.Austin C.
Daniels Best Buy is the only location in North Texas I would rent U-Haul equipment. Best experience I have ever had renting anything.John S.
Very welcoming. Old school service which is very missed. I hope I can find more places like this. I will miss Greenville tx.sameer P.
Customer did not leave a comment.Donald D.
Customer did not leave a comment.Lynn B.
To be honest, nothing, the truck was clean and ready to go. The service reps were very friendly, fast, and efficient.Christopher R.
Customer did not leave a comment.Marcus H.
Customer did not leave a comment.Mark A.
Very friendlymary B.
Customer did not leave a comment.Logan L.
Customer did not leave a comment.Manuel O.
Very nice guy there. Uhaul messed up my reservation and sent it to a different location but he still took care of me very happyCory P.
Customer did not leave a comment.rosa M.
Customer did not leave a comment.Yolanda G.
Customer did not leave a comment.Joshua C.
I rented a 6x10 covered trailer. I was bringing home a leather couch set from my grandparents. Their is a leak on the trailer and it damaged one of the leather cushions.Suehay N.
My First experience with using/driving a Uhaul and it was great. The customer service was great and friendly.Patrice J.
Customer did not leave a comment.Randal R.
Customer did not leave a comment.Craig C.
Customer did not leave a comment.RChino H.
Customer did not leave a comment.Jillian P.
Customer did not leave a comment.Shaley B.
Customer did not leave a comment.Christan S.
Customer did not leave a comment.David G.
Customer did not leave a comment.john F.
Customer did not leave a comment.Shauna M.
Customer did not leave a comment.Paul F.
Customer did not leave a comment.Richard S.
Customer did not leave a comment.MARY S.
Customer did not leave a comment.Larry L.
The truck I rented leaked when it rained and as a result our queen mattress and box spring were ruined. I, however, don't blame the rental location as there is likely no way they could have known that the truck would leak.Mark S.
Limited parking space but great peopleMarcy R.
Customer did not leave a comment.Teresa C.
Use them all the time. Always have the truck or trailer I've needed. Great people.Garry S.
Customer did not leave a comment.Zak K.
Customer did not leave a comment.BRENDA T.
Customer did not leave a comment.Alex M.
Customer did not leave a comment.Jennifer M.
Customer did not leave a comment.Carla G.
Customer did not leave a comment.Kristal K.
Everyone was very nice and helpful.Bradley A.
Customer did not leave a comment.Brandon A.
Customer did not leave a comment.Stella A.