Customer Reviews for Daniels Best Buy

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Daniels Best Buy

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Beth L.
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Great service very friendly.

ALICIA W.
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Customer did not leave a comment.

mark E.
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great service

ERIC H.
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Customer did not leave a comment.

Roger H.
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Nice guys I had a good experience

mark E.
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great friendly staff

Chauncie T.
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Complete retraining.

Christopher P.
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Quick and easy

Robert E.
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Customer did not leave a comment.

Timothy W.
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Train your agents and actually maintain your trucks! We told them we would be towing our own trailer and asked about a brake controller. They said we didn't need one and a 4 pin to 7 pin converter would do the trick. The Uhaul truck and our trailer both had 7 pin connections, so we didn't need the adapter. The brakes in the truck were less than perfect. Adding the trailer made them worse. We needed a brake controller, They should have known that. Our trip home through mountain passes without the brake controller was an experience no one should ever be forced into having. Particularly as the truck brakes, apparently more than capable of stopping it and the trailer - were spongy even without the trailer attached!!

George A.
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Customer did not leave a comment.

rabera J.
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Keep the exterior of the truck clean prior to the pick up by the customer. I personally had the truck washed and the windows cleaned. Their are expections prior to turning in a Uhaul truck. It should be the same prior to releasing one to the client.

Benjamin B.
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Friendly service

Bruce J.
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Customer did not leave a comment.

Aaron G.
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LARRY E.
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Trying to schedule this through the phone service was horrible! I called three weeks before I needed the trailer. They kept telling me a unit wasn't available. The day before I was supposed to pick up the trailer I got another message saying that I needed to call about my pickup for the next day at 4:00. That was totally wrong, because the trailer was supposed to be picked up at 8:30. Thankfully Mike from Daniel's Best buy was able to get everything straightened out for me. I hope somehow that you can improve your phone peoples knowledge.

timothy C.
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This is the best location. We have rented here for over 20 years. Keep locations like this and uhaul will be around forever!

Austin C.
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The gentleman was very polite and seemed to deal with early drop offs on the regular. No complaints and very easy.

John S.
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Daniels Best Buy is the only location in North Texas I would rent U-Haul equipment. Best experience I have ever had renting anything.

sameer P.
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Very welcoming. Old school service which is very missed. I hope I can find more places like this. I will miss Greenville tx.

Donald D.
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Customer did not leave a comment.

Lynn B.
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Christopher R.
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To be honest, nothing, the truck was clean and ready to go. The service reps were very friendly, fast, and efficient.

Marcus H.
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Customer did not leave a comment.

Mark A.
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mary B.
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Very friendly

Logan L.
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Manuel O.
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Cory P.
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Very nice guy there. Uhaul messed up my reservation and sent it to a different location but he still took care of me very happy

rosa M.
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Yolanda G.
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Joshua C.
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Suehay N.
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I rented a 6x10 covered trailer. I was bringing home a leather couch set from my grandparents. Their is a leak on the trailer and it damaged one of the leather cushions.

Patrice J.
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My First experience with using/driving a Uhaul and it was great. The customer service was great and friendly.

Randal R.
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Customer did not leave a comment.

Craig C.
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RChino H.
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Jillian P.
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Shaley B.
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Christan S.
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David G.
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john F.
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Shauna M.
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Paul F.
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Richard S.
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MARY S.
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Larry L.
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Mark S.
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The truck I rented leaked when it rained and as a result our queen mattress and box spring were ruined. I, however, don't blame the rental location as there is likely no way they could have known that the truck would leak.

Marcy R.
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Limited parking space but great people

Teresa C.
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Customer did not leave a comment.

Garry S.
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Use them all the time. Always have the truck or trailer I've needed. Great people.

Zak K.
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Customer did not leave a comment.

BRENDA T.
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Alex M.
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Jennifer M.
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Carla G.
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Kristal K.
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Bradley A.
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Everyone was very nice and helpful.

Brandon A.
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Stella A.
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John D.
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Everything was perfect. Thanks to Mike at Daniels best buy

Charles F.
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Daniel B.
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Matthew D.
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Kelly G.
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They are all about work. I mean sign here here's the keys. Not very personal

kristie M.
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I have always relied on uhaul for all moving needs and they have never let me down!

Fred G.
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Customer did not leave a comment.

Scott M.
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Had no problems with this place as far as dropping off the trailer.

Vickie V.
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Tina T.
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Spencer S.
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Cathy R.
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Jerry L.
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Offer cash back for being on time.

Peter D.
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I did not use this drop off.

lisa S.
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Customer did not leave a comment.

Jim C.
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kristie M.
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Adrienne C.
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Adrian W.
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Tony S.
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Again “YOUR” confirmation told me to return the truck to a Storage place in Greenville, Tx at 8:00 am. I arrived at 7:45 to find out it didn't open until 9:30. Tried to return using mobile app only to find out I couldn't use the app there. THIS AND MY OTHER COMMENT ABOVE WOULD KEEP ME FROM EVER COMMENDING UHAUL. Both were RIDICULOUS.

Roshun D.
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Location was closed. Just dropped off truck.

renee R.
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Customer did not leave a comment.

Stephanie J.
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The salesman messed up on our order/reservation. He added another day and it ended up confusing the system.

ashley P.
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Customer did not leave a comment.

Howard H.
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Customer did not leave a comment.

Bud W.
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While I wouldn't classify the location and physical appearance as neat, it was at least open. Which is 100% better than the first place I tried. I first reserved a trailer from another uhaul on I-30 but they never showed up.

REGINALD C.
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We liked the staff but we were under the impression that all trucks are inspected before sending renting them. Unbeknownst to us my wife and I rented a truck with a couple of holes in the ceiling that resulted in wet furniture and items. From desks to dressers, boxes and bags, mattresses. List goes on. About 60-70% of our items were wet when we unloaded them due to the leaks. We've used Uhaul before with good results but we're very disappointed with this experience. It'd be hard to recommend let alone use them again in the future.

willard P.
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Dropped my rental off at 5;45 and they had gone home for the day. Office locked and no help. They are supposed to be open until 6 pm. Called U-Haul and told them what happened. They did not seem too concerned.

Robert P.
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Better parking for trailers.

Diana H.
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Customer did not leave a comment.

Alan M.
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Great folks. When uhaul sent a confusing and wrong email. They corrected the situation on the spot. They made the move so much easier!

DAVID B.
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Customer did not leave a comment.

Alita A.
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the location didnt log my return correctly, causing me to be charged FOR A WEEK OF RENTAL instead of the ONE day i had it. over $700. ?? ridiculous

Richard M.
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Please make sure the floor in the trailer is clean. Had oil on it and luckily i had covers on the mattress because there was oil on it after we took it out of trailer. The tires on the trailer would not pass a dot inspection there shot. It store was very small with hardly any parking at all. The guys where nice to me and hooked the trailer up and checked all the lights for me.

Sheri T.
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Customer did not leave a comment.

Alan M.
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William B.
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Kevin B.
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Sandy O.
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Lori P.
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No reviews have been submitted for this location.

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