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JUSTIN LOUIS H.
Customer Reviews for Danns Garage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing can be done, the location is kinda tight to get on and out of
Steve S.I picked up three trailers from Dann on three separate occasions while I was cleaning out my dads estate. It seemed like I was always interrupting him when I would stop by to pick up a trailer, but he always stopped to take care of my needs and was very nice and helpful. Would definitely recommend Dann's garage for U-Haul needs in Eureka!
Mark and Diane P.Dan was great!
Kari S.I had to go completely out of my way to rent and return this trailer because you would not allow me to do a One Way.
Dean E.Dann runs this location and he did an awesome job helping me every step of the way. He even borrowed me his personal ball hitch.
Zach Z.Quick and professional. Great experience.
Richard R.Dan was very helpful.
Linda E.I periodically rent Uhaul trucks and trailers. There is only a single Uhaul dealer in Eureka, Montana where I am located. Hence one would think we're stuck regardless of the dealer. Not true, however, even if I were to be located in an area where there would be a choice, I'd go to Danny's. He respects his customers and and makes a great effort to accommodate them. I appreciate what he does.
Timothy N.Dan's Garage was closed when we arrived in the evening. A neighbor who rents on the property told me he'd be back the next day. She thought it would be OK to leave the empty trailer there, which I did. I dropped my document in his U-Haul mailbox. I left a phone message just before we drove to Dan's Garage (after I'd unloaded at a storage locker 3 miles away). I had the trailer more than five days. It took me 3 days to load up and I had to wait for my wife to get home from her weekend gig out of town. So I know I owe some extra money, but I don't know how much. This is the first time I've driven with a trailer -- almost 3,000 miles, some of it very hectic freeway driving with big trucks, etc. I'm happy and grateful that everything came off well. I would do this again. Please let me know how much extra I'll be charged for those additional days. THANK YOU!!! -Bob Lamming
ROBERT L.The inside was very clean. The outside front was not clean but did not impact the operabilitu. The dolly and blanket pack was not inside as ordered, and unable to retrieve them as the facility was closed on a Saturday pickup day.
Corey B.Dan's Garage was amazing and so helpful to us during our move!
Michelle L.Dan was helpful,very easy to deal with and everything at pick up was easy and quick!
Calvin S.Personel were extremely helpful. Even allowed me rent trailer while shop was actually closed on a Saturday.
Danny R.Great service and experience.
Mike L.Check in was easy. The fellow providing assistance was courteous and helpful. No complaints at all.
William R.Excellent service. Friendly staff. I didn't have a connection for the electrical and he gave me a connection off his personal truck. Goes above and beyond to make the customer his number 1 priority. Highly reccomend.
rex E.Everyone was great, pick up was easy we had no problems
John L.The company in Montana was excellent. The company in South Beloit: Tony's Towing was arrogant and called me a liar when I complained about the roof leaking and disregarded my belongings being damaged due to the roof leak. On top of that he had the nerve to charge me for a mop out when it only needed it because of the leaky roof
Steve N.All good.
Laurie H.All went well...
Michael G.Dann couldn't be any nicer! He's awesome!!
Jenny R.Excellent customer service, made everything possible for my schedule! Owner was outstanding with accommodating.
Kelli S.Drop off,? Good communication, I love it. Thanks!
NIKOLAY K.Courteous and professional, would definitely recommend this location.
miles S.I was overcharged, had trailer for 6 days (July 2nd thru 8th) and was charged for 7 days, (thru the 9th)
BROOKS B.Quick courteous service.
Eugene J.Quick, easy, and fantastic customer service! Will use again!
Charles L.This location is a repair shop. They were more interested in working on vehicles than to help us
Wes O.Very helpful but the vehicle was very dirty when I got it.
Neil M.Thank you so much for being so helpful!
Bev M.sweep them out
Gary M.Fast, friendly service
Ellery S.Perfect
tasha R.Dann was amazing! After a horrible pick up experience at another Uhaul location we were more than a little worried about dropping off our autotransport. Dann was friendly and welcoming. He listened to our concerns and explained what he was doing to make sure things went well. He did all of the unhooking work himself and had a great sense of humor. When he ran in to some technical issues he let us know what he was encountering and how he was going to remedy them. Because of this positive experience with Dann I would absolutely recommend renting deform him or returning to his location. I would even consider renting from Uhaul again even though the other side picking up had been so terrible. Thank you, Dann!
Kira P.