Customer Reviews for Danos Detail

Great service at this location, very friendly, very professional. Great experience.

Customer service was great. The lady working the office was fast and informative.

My uhual kept overheating and shut down twice while driving, please give me a call at 706-619-0426 so I can talk about reimbursement

Thanks for helping us! We appreciate you! Kathy

Helpful rep at pickup. Equipment was in good shape and functioned well

Easy to find, plenty of parking for drop off.

I was impressed with the agents hands on approach to her job. She physically pushed another trailer to another spot so I could have an easier parking spot. Kudos young Lass!

The lady that helped me was professional, helpful and courteous. I would rent from here again.

The site was well stocked with a great selections of trailers, some that I had ever seen at other locations. It is great to know that a location has the trailer you need.

Great customer service !! Fast and efficient 😉

Make sure the rep is there for drop off if there is any questions to be asked .......

They were very easy to work with and had a large selection of trucks and equipment

Really friendly, efficient staff here.

Both locations were absolutely stunning, professional, and maintained safe distancing as well disinfecting practices. Would recommend both and will use them myself again!

They were great to us!

First, the original location pick-up was changed. Then when we got there at 8:30AM, our scheduled pick up time, we tried to check in our phone and were told that we had to wait until they opened at 9AM. We tried calling the 1-800 number but waited on hold for at least 10 minutes. My husband then decided to upgrade to a larger truck, so that he could have a ramp, but was told that he HAD to return it to that location, which we wouldn't be back until Monday morning, leaving us to pay for 3 days of rental instead of 1. We received a call from the original drop off location on Saturday, because they apparently had no clue of the changes. It was all just very frustrating and confusing. I will go with a different company next time.

Truck was clean and new.

I rented a car dolly from here two seperate times. The first time I drove it to Lawrenceville, GA. and back and it only cost me roughly $65.00. The second time I rented a car dolly, I drove it to Gainesville, GA. and dropped it off at a location in Gainesville, but it cost me almost $100. I will not rent any equipment from here again if I don't have to.

The mobile check in sucked

Great service for my last minute reservation. Thanks!

The interior of the truck was dirty and had an odor. Please clean your trucks. In addition to this issue, your computer system appeared to be malfunctioning when I requested a receipt for my return. I waited 10 minutes on a receipt.

Make it easier online to see what size ball is needed for a trailer, I found the information but required more research than should be necessary. The experience at Danos Detail was excellent, once again.

I have a review but it does not involve this location specifically but the scheduling department that scheduled a uhaul for me to pick up Sunday at 9am at a closed location. And moving help that never called or showed up. Moving day was a complete disaster!

The girl who attended us was very professional and efficient.

The customer service was excellent. When attempting to use the mobile app, the representative came out and told me the app didn't work and she would do it herself. She also assisted me in turning the van in. Need to get the app fixed. My dolly was in bad shape and almost unusable.

Susan and anyone we spoke to were excellent!

Susan was incredible. She was professional and knowledgeable and friendly. I recommend her and this location to everyone. Will definitely use her again.

Everything at this location was wonderful. The pickup process on the app was very confusing and Dano's was able to get me setup very fast. Customer service was beyond exceptional. Highly recommended!

TPMS lite was on when I picked up the truck. Obviously had not been checked before it was rented to me.

The young lady that help us was FANTASTIC! so nice, knowledgeable, and helpful. I would definitely recommend this location.

I have rented trailers from this company several times and they have the best customer service. This family owned business really knows how to look out for their customers and I won't use any other location.

very good service. quick/smooth transaction. very nice personnel.

Would not change one thing.the people at Dania were perfect.

The young lady who runs the front desk was very helpful and friendly. Thank you!

They were very nice.

Young lady was very nice but truck smelled like smoke and leaked oil all over my brand new driveway that's going to leave stains and I'm not to happy about!

The young lady was very friendly and helpful. The location was will stocked with supplies and various trailers and other vehicles to choose from. Very good communication as well. Thank you!

My experience with this dealer - especially the office manager (Susan) - was outstanding.

Nothing comes to mind

He made EVERYTHING easy!!

Susan was fabulous and helped me every step of the process.

Our experience with UHaul was amazing, The young lady we worked with was so professional and helpful . Very kind and welcoming , We will be returning in the near future to rent another van. Thank you for such wonderful employees.

Very professional and polite. The young lady there was very helpful making sure at l that I got the truck that we needed and was super nice with my pick up and drop off times. Had multiple trucks and trailers on site and wasn't trying to up charge me the biggest truck available when it wasn't needed. Would use a d recommend again.

Nothing yall were terrific

Great customer service.

They were closed, so we'r used the key drop box.