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greg G.
Customer Reviews for Danos Detail
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I was able to change my reservation to an earlier date without any problems. They had plenty if equipment and I was in and out in 5 minutes. It took over an hour when I rented a Penske truck last month. I will definitely use Danos Detail again.
Brian D.Susan was amazing! She confirmed the truck would be ready and was available after hours to answer a question. Highly recommend this location!
Emily F.Reserved truck ok. Reserved 36 blankets ND 4 wheel dolly. Didn't have but six blankets and no dolly.
david H.Great service!
greg G.They were closed when we got there so we did not meet the folks but it's a fantastic Uhaul location
WILLIAM H.Staff is friendly and helpful.
William S.Always a great experience and very quick, never have to wait around when picking up or dropping off.
Ken B.Have rented here several times now. Service is great. The very friendly and helpful. Happy to recommend these guys anytime
Chris S.Great service
DENEEN T.Fix the trailer. The handle on the wheel the down broke off when I was loading the car causing me to cut my hand.
William S.Problems getting the rear door opened, (when you finally pull it off hard enough, it's absolutely flies up there at a scary rate), then once we finished loading, that same door was stuck in the open position and it took us 45 minutes to get it to go down. The worst part was the day after I returned it and spoke to Susan at the local U-Haul location about the broken door and she said “oh yeah, we've known about that, U-Haul just hasn't come out and fixed it yet†to which I responded “then why the heck didn't you tell me in advance and why did you give me a broken vehicle? I would like some type of discount to represent our troublesâ€. She said “I don't think we can do that, they won't give you any discountâ€, so I will not be using U-Haul again.
John T.Excellent customer service
Dexter L.Customer service was excellent and very professional.
Dexter L.I love renting from Danos Detail. Highly recommended!
Tracy K.There is nothing that we could say. We were extremely pleased from the time we walked in the door and was greeted, helped very promptly she was extremely nice person. We will be back
Kimberly B.VERY FRIENDLY ATMOSPHERE. THE EMPLOYEE KNOWS HOW TO ASSIST HER CUSTOMER WITH A WILLINGNESS TO HELP. MY SECOND TIME AT THIS LOCATION AND ALWAYS FELT WELCOMED.
sang Y.Quick & Fast Service
Robert J.Leak in U-Haul but didn't make any major damage. Location, truck, and customer service are excellent.
Erica M.The service was excellent and the equipment was tip top shape. Performed excellent....
William B.My whole experience was excellent! I would definitely recommend Dano's to anyone going forward.
Kevin S.Friendly smiles and such a caring place .I felt like my problems with the stress of having to move was such a blessing knowing this location was so caring .I'll always speak of there rental services to all in need finding a storage has been my biggest nitemare . This location had a bright sign of glow around them very happy and Professional lady I'll continue to do business with thank you very much for being there for me
debra J.nothing
Tom T.They're very nice to deal with but with the larger key fobs UHaul needs to send the location a new drop box.
brandon A.I was charged for a dolly that was not put in the truck. The transmission on the truck kept slipping and desperately needs an alignment. The facility was alright, easy to find.
Stevie Sariah D.Excellent family run business. Worked very hard to ensure everybody got what they needed!! Superb.
Karen C.Cleanliness of rental could use some work but the customer service was great. Moving is stressful but you all eased the burden and I appreciate it!
Kathy H.Varify that the addresses and locations are correct. I drove 11 hours to a location that no longer was a uhaul, and had to drive around for 2 hours trying to find one that would have one available for me. I would like for a supervisor to give me a call
Joelys H.great service and very timely.
Alan C.The drop box was difficult to find. It should be near the front doorway of the business.
Yolanda H.Improve customer service. Lady was mad or something, probably smiling will make it better.
FERNANDO M.Very helpful and friendly service!
Mark V.Instruct your drivers to give themselves 30 min to 1 hr extra time when driving on hwy 85. They were an hour late due to traffic Follow up with customers so see if any damage claims were corrected. My scratched tables were not
randy P.Great no problems.
greg S.The lights were off when I went into the office. I was asked to sign the paperwork and I told the woman I needed some light to see. She sighed and got up from her desk and walked across the room and turned on lights on the other side of the room from her desk. When I looked up the lights above the desk were black and looked as if they were burned out. NOT an environment to establish trust. When I walked out the only thought in my mind was "shady:.
Sandy J.The truck had trash in the cab and smelled like smoke. The place in the door on the inside where you pull the door to was filled with water. It hadn't rained in days. Pretty gross. The tank was a quarter full so I had to stop immediately and estimate how much gas to get, based on the operators guess about mileage and tank size causing me to put well over the needed amount of gas, and making this a more expensive use than necessary. Previous rentals from this location have been better.
Jim S.This is a great location. I have used a mini mini times. Wonderful Service!
RICKY R.Staff was efficient and knowledgeable. Vehicle was in poor condition and was not clean inside or outside. Tailpipe was disconnected under cab and the ride noise was unbearably loud. Utilized music earbuds to try to drown out the noise but it only slightly reduced noise level. Additionally, your milage allotment was off so I had to pay for 4 additional miles. I drove from pick-up point back to my house in Jefferson to load and then directly to u-haul drop-off in Blairsville. Made no side-trips or deviation from route. Not pleased with this deal. That truck should not have been on the road with the tailpipe issue. Could not ride with window down as exhaust fumes immediately filled the cab. On a positive note, I have used this location before and never had an issue.
David G.Great customer service and very nice.
CHARLES Y.Nothing at this time
Charles C.The Trailer leaked and got some items wet in a rain storm.
Tracy L.Update location store hours on website.
Cynthia W.Very helpful
Vandi S.So easy, no hassle. I will be back to only this location and definitely recommend
Ashley M.Just excellent start to finish
William H.You were quick and easy
melvin A.Absolutely nothing, everything was wonderful
Spencer F.It's hard to see where to enter at night. However I am 66 years old so I did go down a little and turn around. Just a suggestion to light up the entrance.
Loretta B.