Customer Reviews for Danos Detail
(U-Haul Neighborhood Dealer)

279 reviews

145 Epps St   Jefferson, GA 30549

(706) 387-0024

Location Hours

  • Mon-Fri: 9 am - 5:30 pm
  • Sat: 9 am - 4 pm
  • Sun: 9 am - 12 pm
Special Operating Hours
  • 7/3/2022 - 7/4/2022: Closed

Services at this Location:

Contact Us

(706) 387-0024

145 Epps St
Jefferson, GA 30549

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5:30 pm
  • Sat: 9 am - 4 pm
  • Sun: 9 am - 12 pm
Special Operating Hours
  • 7/3/2022 - 7/4/2022: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Susan at the Jefferson location was awesome to work with!! Very patient with us since we had a few issues & had to change our pick day / time. Excellent customer service! Very welcoming when we came into the office!!! ⭐️ ⭐️⭐️⭐️⭐️

CASSANDRA R. 
Rating:
5.0

Everything was great.

Scott C. 
Rating:
3.0

The Nicest people I have ever encountered in Uhaul places!!!!!

Rebecca R. 
Rating:
5.0

Great service. Quick process. Perfect location.

Brooks B. 
Rating:
5.0

Customer did not leave a comment.

Sydney S. 
Rating:
5.0

Customer did not leave a comment.

GLENN D. 
Rating:
1.0

I disputed my charges and was told I would receive a call about them the next day and never heard anything. Was charged anyways

LANCE S. 
Rating:
5.0

The woman who helped me knew her stuff and was very nice

Jessica B. 
Rating:
5.0

Customer did not leave a comment.

James N. 
Rating:
5.0

Customer did not leave a comment.

OJ S. 
Rating:
4.0

Customer did not leave a comment.

Tierra R. 
Rating:
5.0

Nothing company was great location and owner was very nice

Cheryl M. 
Rating:
4.0

Customer did not leave a comment.

Phil B. 
Rating:
5.0

The people at Dano's are great.

William S. 
Rating:
5.0

Customer did not leave a comment.

Joseph F. 
Rating:
5.0

Customer did not leave a comment.

kathryn B. 
Rating:
3.0

We used Apple Maps and the location was confusing at first. We pulled into the car dealership next door not realizing they were two different companies. He was incredibly friendly and led us to the right location, though. The U-Haul drop off location is easy to see from the street but a little confusing to pull in. Would still come back though.

Megan K. 
Rating:
5.0

Customer did not leave a comment.

Scott M. 
Rating:
5.0

Customer did not leave a comment.

STEVEN A. 
Rating:
4.0

Customer did not leave a comment.

Floyd A. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
5.0

Customer did not leave a comment.

SHIRLEY B. 
Rating:
5.0

Customer did not leave a comment.

Dana D. 
Rating:
5.0

Everything was ready to go and great customer service.

Jeff C. 
Rating:
3.0

Customer did not leave a comment.

PETER L. 
Rating:
5.0

Nothing. The staff at Danos Detail is fantastic. I have used them several times and always a great experience.

Louis T. 
Rating:
5.0

This Uhaul location is awesome! We have used it several times. The lady who is in the office is very helpful. When I used Uhaul this last time, I left my garage door opener in the truck and called Uhaul to ask if they would get it out for me to pick up. The lady here got my opener and called me to let me know she had it :) Very pleased.

Nancy R. 
Rating:
4.0

Customer did not leave a comment.

Syed R. 
Rating:
5.0

Customer did not leave a comment.

William S. 
Rating:
5.0

Location was very helpful and courteous.

Timothy B. 
Rating:
5.0

Customer did not leave a comment.

Lily S. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
5.0

Customer did not leave a comment.

William S. 
Rating:
4.0

I rented a trailer a couple of years ago and the parking area was just grassed. My recent rental found that the parking area has been paved which was much nicer. I think the only improvement would be that the inventory was a little low. But they had exactly what I needed.

KENNETH M. 
Rating:
5.0

Everything went great.

Javier Z. 
Rating:
5.0

Nothing, excellent service!!

Jerry H. 
Rating:
5.0

Customer did not leave a comment.

dwayne J. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
3.0

Customer did not leave a comment.

SEAN N. 
Rating:
5.0

Customer did not leave a comment.

William B. 
Rating:
4.0

Customer did not leave a comment.

CAROL B. 
Rating:
4.0

Customer did not leave a comment.

Chris K. 
Rating:
3.0

The truck was damaged…. Door wouldn't close completely and I didn't notice until I was on my way to my destination. And one of the pillows on the back was also damaged.

Vernon B. 
Rating:
3.0

As much as i needed a trailer to move a tractor a tandem 6x12 utility trailer has always worked now you have modified the tailgates and now I cannot move my tractor forcing a 4000 dollar expense I do not have money for nor the extra work to support so thanks for closing my side hustle.

ANDREW M. 
Rating:
3.0

Truck smelled like cigarettes

Paula T. 
Rating:
5.0

The young lady running the place was very friendly and efficient. I wouldn't go anywhere else if I rent from anywhere near this area.

FRED K. 
Rating:
4.0

Customer did not leave a comment.

Weiland T. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL G. 
Rating:
5.0

The young lady was extraordinary...very professional and even helped attach the trailer to our truck.

RICHARD C. 
Rating:
5.0

Nothing

TOM T. 
Rating:
5.0

You are all good

David M. 
Rating:
5.0

Customer did not leave a comment.

LAARNI M. 
Rating:
5.0

Customer did not leave a comment.

Jane Chafin G. 
Rating:
5.0

Excellent all the way around! Thank you

HEATH T. 
Rating:
4.0

Customer did not leave a comment.

TYLER A. 
Rating:
5.0

Customer did not leave a comment.

KENNETH B. 
Rating:
3.0

Customer did not leave a comment.

PATRICIA T. 
Rating:
5.0

Susan, the little girl that runs the office was wonderful help and had a answer for every question. She walked my out and all. That says a lot when the temperature was in the low 30s this morning. I would highly recommend them to everyone I encounter.

Bob W. 
Rating:
5.0

Customer did not leave a comment.

Calvin P. 
Rating:
5.0

The trailer had a damaged fender.

WILLIAM S. 
Rating:
4.0

They were closed and no drop box.

ROBERT D. 
Rating:
5.0

Customer did not leave a comment.

ADAM D. 
Rating:
3.0

Customer did not leave a comment.

MITCHELL P. 
Rating:
5.0

Customer did not leave a comment.

Patricia C. 
Rating:
5.0

Customer did not leave a comment.

JILL B. 
Rating:
5.0

No improvement needed.

Andrew M. 
Rating:
5.0

Too notch location …great equipment and great associate working at location during pickup!!!

Timothy S. 
Rating:
5.0

Great customer service! I highly recommend Danos Detail for your uhaul rental. Their my go to dealer in town the office staff is great. The location was clean and inviting as well.

matt S. 
Rating:
5.0

Customer did not leave a comment.

LAARNI M. 
Rating:
4.0

Your check out app is terrible. It would not let me complete without pictures and it would not upload pictures. I ended up taking pictures for my own record and just dropping the key.

Kevin D. 
Rating:
5.0

Customer did not leave a comment.

ERIC M. 
Rating:
5.0

Customer did not leave a comment.

RICHARD H. 
Rating:
5.0

Customer did not leave a comment.

GREGORY J. 
Rating:
5.0

Customer did not leave a comment.

savalas R. 
Rating:
5.0

Customer did not leave a comment.

JOHN M. 
Rating:
3.0

Customer did not leave a comment.

Dana T. 
Rating:
5.0

Nothing that I can think of specifically.

STEVEN A. 
Rating:
5.0

Customer did not leave a comment.

Charles RONNIE G. 
Rating:
5.0

Nothing. I would highly recommend them.

Brian C. 
Rating:
4.0

Customer did not leave a comment.

WENDELL M. 
Rating:
5.0

Customer did not leave a comment.

George G. 
Rating:
5.0

Rented a 6x10 covered cargo trailer for 2 days at $29/ day,$58 as long as I bring it back to same location. $170.00 for 2 days if I drop it off at my new home, 210 miles south. 58 or 170 for the same amount of time, same unit. A complete ripoff.

MARTIN R. 
Rating:
5.0

Such an easy experience! Everything was ready for us to pick up and return was super simple. :)

Nicholas G. 
Rating:
5.0

Customer did not leave a comment.

JON T. 
Rating:
5.0

Customer did not leave a comment.

HENRY P. 
Rating:
5.0

Customer did not leave a comment.

DAYNA S. 
Rating:
5.0

Great customer service on the phone and very helpful

Katherine R. 
Rating:
5.0

Customer did not leave a comment.

BRIANNA M. 
Rating:
5.0

Customer did not leave a comment.

SARA C. 
Rating:
5.0

Customer service was great.

TODJIDE E. 
Rating:
1.0

The trailer has a leak in over hang, they didn't care. Water traveled through the trailer soaked boxes and stuff they pointed out policy and were not apologetic. The truck needs maintenance, ran rough, poor steering, back tires needed air, sqeeky breaks, and the oil was low. Also had to travel many miles to bring the truck back to them, they failed to mention this rule until we were picking it up Sunday morning and all other uhaul places were closed that allow out of town uhaul location drop off, so that costed us extra. We had no choice since we were not informed when we reserved the truck.

AVA B. 
Rating:
5.0

Customer did not leave a comment.

Jason W. 
Rating:
5.0

Great customer service! They let me pick up the truck the day before for no additional fees. Truck was in great working condition.

ALTON M. 
Rating:
5.0

Staff at the Jefferson uhaul were great and super speedy.

CHARLES C. 
Rating:
5.0

Great customer service. Definitely will rent here again and recommend friends.

NORMAN R. 
Rating:
4.0

The van I rented was swept out, but it had a bad smell. It needed to be washed out good to find the source of the bad odor. Also, I was not happy with the final bill. I was told the milage rate was $0.29 per mile and I was charged $0.99 per mile.

LANE W. 
Rating:
5.0

Even though the pickup location was fine, it was the 3rd location given to me. First, Athens was not going to have a 6x12 on the date I needed it. Sent to Winder location with a 2-3 week in advance reservation. Was called by U-Haul that Winder would not have it and they switched me to Jefferson. Know that this was only 2 days before pickup. I asked what would keep Jefferson from not having one on the day of pickup, and was told by the rep that really nothing was guaranteed; that I could possibly not have a trailer on the day I needed it. I asked what U-Haul's definition of reservation was and didn't receive a very good answer. Finally, the rep told me she would put a definite hold on the trailer. She did and I got it. But the runaround to secure it was frustrating and not very customer friendly.

THOMAS B. 
Rating:
4.0

Customer did not leave a comment.

TERRI T. 
Rating:
5.0

Great people and excellent customer service!

HAROLD H. 
Rating:
4.0

My reservations were moved to another location and I wasn't notified, causing confusion and temporary disappointment. Once the issue was resolved, everything was fine.

Dennis B. 
No reviews have been submitted for this location.

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