Customer Reviews for DAR Insurance Agency

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of DAR Insurance Agency

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GREGORY L. on

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Customer did not leave a comment.

Jeffrey G. on

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Convenient to college park so no choice

Eric D. on

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Increased signage with Uhaul logos.

Eric D. on

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Nice staff. The place is just not well marked as a U-Haul drop off place.

John L. on

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It did not have furniture blankets, which were part of my contract.

Jeannette P. on

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Be honest and clear inform the customer about all hidden charges that you have. Also this people are charging me extra money saying that I am supposedly buying insurance from them. No way!!

Wo L. on

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Salia W. on

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Lessie H. on

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Winston I. on

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HOANG T. on

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David B. on

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Called to inquire if they had a van to rent, they asked if I had a preservation, I told her I did not have a reservation but wanted to rent a truck. She said I couldn't run a truck without a reservation, so I was confused and she abruptly ended the call. Had to drive to a nearby shipping store to rent the truck, which took over 30 minutes, and then drive back to the shop to pick up the vehicle. Overall very confusing and inefficient process.

Tyecia P. on

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The representatives were not friendly nor were they efficient. The young lady that checked me in was not knowledgable of the system resulting in a 30 min wait while she figured out the system without help from her colleague. Will not use this facility again. Convenience does not trump good service.

john P. on

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They dont have equipment & don’t have idea about equipment .

Kentrel J. on

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The lady who assisted me did an excellent job. I'm very pleased with my rental experience.

Pengfei L. on

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Customer did not leave a comment.

Ty B. on

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U-Haul provided me with a discount if I returned the truck to Postnet on Baltimore Ave. I arrived at the location and they no longer accept trucks. This was my assigned location on my reservation and also on my contract when I picked up the truck. It was also still listed on the U-Haul website.

INDIRA J. on

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Jeffrey T. on

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I felt that the gas refill policy was not explained properly if at all. The tank was not full when I picked up the vehicle, so I really did not have any way to exactly replace the gas that I used. As a consequence, I did not buy gas before returning the vehicle and was charged a $25 refueling fee. If you are going to have this policy then you need to ensure that the tank is always full when the vehicle is picked up, just like any rental car agency would do.