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Customer Reviews for Daves Automotive
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Daves Automotive
It was so exspensive. I rented a box truck for 4-5 days and it was only 200 dollars. I was charged to damn much. Ridiculous.
Super nice guys!
All went well with the local dealer and I highly recommend Dave's Auto. Corporately, I would advise customers of all special conditions during the reserving process. I was not told that I would be picking up vehicle from different location than where I initially reserved it.
Dave was attentive and efficient. I was hooked up in minutes. Including a thorough safety check. I will use Dave for my U-Haul trailer needs
U haul representative never tightened down the ball... Drove my car up on the trailer and trailer came flying off, hitting my bumper. Thank god it didn't happen driving down the road
Nothing this was really easy, and stress free
They give me the trailer with some lives an on the day of returning (Sunday) I was charge over $16 for cleaning...don't rent from this place that my advice
I dropped off the truck right in a day but they charged me extra day and it was already dirty from inside interior and also charged with that .
No one there at 3pm to drop off and getting charged for an extra day
I had a TERRIBLE experience. I made the reservation online for a one-way move, from a location that was 2 miles from my house, and it showed availability. However, the day before my move, I was sent an email asking me to go 20 miles away to pick up the truck, and it wasn't a one-way, I had to return it to the same location, 30 miles out of the way from my new house. I was charged for 87 miles, when in fact I spent 50 miles just to go out of the way to drop off and pick up the truck, which wasn't told to me at time of reservation. I would NOT recommend u-haul to a friend after this experience.
Have more vehicles at the location.
dave s auto was very helpful as allways and i allways recommend him to my friends he came in on his day off to rent me a van wen the websit did not work
the workers at this location couldn't be bothered to check the truck when I delivered it CLEAN. They put things in the truck and claimed that it was my mess. I was charged an extra $40 for this and can't dispute it as they sent a picture of the mess outside of the U-Haul truck. The mess was not inside of it. I'm still in the process of fixing this discrepancy.
Lots of hidden charges, unprofessional service, Omitting key information during contract signing process and had to wait over 15 minutes before someone showed up to the desk.
Great guy friendly experience
Daves Automotive proved to be a very courteous and professional place. I would reccomend them to anyone and would not hesitate to use them again should I need another UHaul truck.
Great service
what is nj security tax 5.00$ everything explained great on recipe but that
I will not use anyone else but daves automotive ,unless he can not provide the equipment that I need. dave and his staff are the best.
dave`s is a very friendly and professional . i will highly recommend his business to everyne that ask`s me foe a truck rental
It was snowing so everyone was trying to keep things clean
I was surprised my 121.00 purchase turned into a 170.00 purchade. Your hidden fees were quite unexpected, and not appreciated. I will not use uhaul Again.
Staff onsite was very nice and helpful I really do not see the need to change anything.
The business owner was very friendly and helpful. A realpleasure to deal with.
positive
Very nice guy
Nothing, excellent interaction.
very satisfied.. prompt and accurate transaction
My experience was very good.
I will said to them come get good services
I asked if he could show me how to put the tow on and he said "didn't I give you the manual?". I said it would be better if he showed me because I didn't want to make a mistake. He then responded, "I will do it for $25". My response, have a nice day. It didn't even have the cable to connect to the hitch for light hook up. I had to go the U-Haul on RT 9, in Old Bridge and they provided me with one. I will never go to Dave's Automotive nor recommend them, very unprofessional!
The truck was
I have hired the U-Hall truck on 07/30 and returned on 08/01 @ 00:30 AM. I have hired the truck from Woodbridge and returned at 669 Somerset St, Somerset, NJ 08873. So i used a truck for 2 days. But, when i checked credit card statement, amount deducted $274 and $175. I spoke to customer care and given ref number to resolve this issue to refund amount in my card. Ref Id: 671901 Reservation number: 26420065 Regards, Srini.
THe vehical is in too bad condition, Even it took time to start .. And it is not satisfactory
Nothing. Dave was a gentleman, very helpful, and just a good guy.
Dave and crew did an excellent job. Thank you. Highly recommend
Good and friendly service. Personable owner.
Dave's Automotive were courteous, professional, and friendly. Answered all my questions by phone before I arrived. Made sure I was well informed, the trailer was clean, and that I knew how to drive safely with it. They even gave me some helpful hints on how to get to my destination (which was below Nashville, TN). Could not have had a more pleasant experience!
I reserved a truck at the Avenel NJ location for Sat morning, I got there when it opened and there were no trucks available. The employee working there was the most unprofessional person. Every sentence out of his mouth had multiple curse words, and for some reason he told me he wanted to punch his bosses girlfriend, he was going to beat up the people who hadnt returned the trucks and that he hates religion. It was ridiculous.
Van was clean and comfortable. Owner was pleasant and helpful.
It would be nice if the place were bigger and can easily been seen so packing materials can be sold.
DAVE`S THE BEST TRUCK RENTAL PLACE THAT I HAVE EVER RENTED A TRUCK FROM. I WILL ONLY USE DAVE`S AUTO. REPAIR ON BORDENTOWN RD. SAYREVILLE NJ WHEN I NEED A TRUCK RENTAL. THANKS DAVE
How can you improve on a terrific experience. Dave is truly a great person. thank you.
Personable, professional and pleasant. Started off my day in the best way. Thank you Daves!
I rented the truck just before closing on Friday and said i would return it Saturday afternoon. By 9:30am on Saturday in the misdst of my move I already recieved a call from Dave wanting to know if I could bring the truck back right away so he could rent it out to someone else. In the very beginning stages of moving a whole house that's just the phone call I wanted to recieve. I brought the truck back in the time frame agreed upon but since his shop closes at noon on Saturday I was charged for an extra full day. I also recieved a charge for using furniture pads which we never touched and somehow two back and forth trips to our new home (5.4 miles away from the old one) came out to be 46.4 miles. What I anticipated to be a $100 venture AT MOST turned into nearly $200 charged to my debit card and when I called to question this Dave was somehow able to pull of part of my invoice but not all of it to address the charges I felt needed clarification. Never again will I utilize this location.
Very friendly, the best customer service. Iam glad I went to Dave automotive. Thank you you made my move very easy.
When renting the van, attendant should have stated conditions for gas refill before returning vehicle. The insurance recommendation was helpful and necessary. The additional fees were excessive. The $19.95 a day turned out to be $142.50 of which $50.00 could have been avoided if properly advised before renting. I will be contacting customer services regarding some of the fees. Always read the rental agreement before signing
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