Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very professional and friendly service, with well maintained equipment. Owners customer service exceeds all your rental needs. Would highly recommend.
Everything went real good so I don't have any comments for improvements
The location and business here is awesome. However uhaul the company and their customer service is absolutely trash. Uhaul themselves charged me a fee for three days usage even though they had never spoken to me. The store owner did a great job and the service there was impressive However the uhaul company is not that way at all.
I was happy with the truck it was clean and well maintained. Had super cold A/C! And for a big box truck the ride felt like riding in a new Cadillac very smooth and gentle! I have used Uhaul before when I have had to move to a new location or just move furniture or appliances and I will continue to use Uhaul! So I don't really see where any improvement is needed!
They went out of their way to help us out! Great people to deal with
I find doing business at U Haul at Dave*s Feed is just great. always polite explains everything and just overall great place to do business with.
Everything went great never had a problem at this location will definitely use it again
Very friendly and knowledgeable staff! Highly recommend renting a U-haul from this location!
Even though the business that i rented the vehicle was extremely busy when i picked it up, they took all the time i needed to explain my responsibilities as to the operation and return. They were very courteous with me. They represent your business extremely well.
Excellent customer service!!
This is the second time I have dropped the trailer at Dave's feed and seed in New Lexington Ohio there very nice and very efficient
Highly respected business in New Lexington and the surrounding area. Rental Unit clean and operated well. No improvements would be needed to please the next customer
Renting The U-Haul product I need is easy and convenient. Will definitely use them again
Dave treats everyone well. Had me unchurched and the paperwork done in minutes
Everything was perfect! Thank you Dave!
Dave is awesome! Would work with him anytime!
Inside truck dirty no Dolly
Very helpful. Appriciate everything. Thank you.
Very nice and helpful. Thanks!!
Excellent experience. Fast, friendly and the truck was clean. Definitely recommend
The Sirius XM radio interfered with the reception of the regular radio. This meant the entire trip we could not listen to the radio and when we attempted to activate the radio we could not get instructions for activation. Very unsatisfied with the radio situation. Dave's Feed is an excellent business and we will be doing business with them again.
Not charge so much per mile
Both managers are top notch!! You cannot go wrong dealing with this location !!
Provided great customer service both times I have used this location in the past 6 weeks.
All great, very helpful.
Easy reservation, easy pickup, easy return. No problems noted!
Everything was ready when we went to pick it up. Helpful and courteous staff. They are small but deliver big. Good job folks. One minor hiccup. The wrong code was entered for the furniture pads we ordered. We received the pads but our contract showed a furniture cart. This made for an interesting conversation with the U-Haul representative in Florida. She understood completely, and the drop off went smoothly. A big thank you to U-Haul Moving & Storage of Melbourne in Melbourne, Florida. You folks are super.
Good friendly
Dave and his employees are always helpful! The truck was clean and ready to go! Definitely will rent uhaul from this location in the future!
Dropped off after hours, no contact with this location was made.
the Trailer was in a puddle on really soggy ground. I needed to walk through mud to check what was being done. There was a great U-Haul store 6 miles from where I was staying but the Columbus dispatch (John) sent me to this place on back roads 32 miles further down the road.. They didn't even do the paperwork correctly.
Dave and his staff are always very helpful.
Make sure the equipment is in the truck before the customer takes it. I had to drive back up to get the appliance dolly.
nothing
We dropped off the truck after hours in the dark so not able to comment except the location was convenient for us..
When we arrived after hours in the dark there were no signs telling us where to leave the keys. After searching the front of the property we used our flashlight, went around the back of the building and miraculously found the drop off box. This location had no lighting in the back or front for that matter after dark.
Dave was wonderful to work with. Made moving day so much easier!! Thank you Dave's Feed and Seed!!
Dave and his employees are nice and friendly.
Great company and friendly
More flexible pick up/drop off time.
Dave treats all his customers like family. Great service!
Have the trailer close to my location. I had to drive 1.5 hrs to pick it up.
I was treated very well, they were helpful and answered all of my questions.
Dave was a wonderful help!
