What you can do for the next customer is be better at being U-Haul. Forcing customers to go and fetch their trucks that they Reserve months in advance is the most asinine and ridiculous way to conduct business. Once Upon a Time U-Haul was a phenomenal customer-oriented company. The bigger that they have become the worse they have become. I am 100% dissatisfied with the entire reservation process up until the moment I was successfully able to pick up my truck all on my own.
Moving Truck Rental in Logan, OH at Logan Community Thrift & Consignment
Moving to or from Logan, OH 43138? Get FREE truck rental rate quotes at Logan Community Thrift & Consignment.
Get FREE moving truck, pickup truck and cargo van rental quotes at Logan Community Thrift & Consignment
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Logan, OH.
Cargo vans and pickup truck rentals in Logan, OH
U-Haul cargo van rentals and pickup trucks in Logan, OH are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Logan, OH 43138. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
I had to chat online with someone to confirm drop off, location wasn't open yet & I wasn't able to do the drop off on line, phone wasn't allowing me to! Person I chatted with was very polite!
Not try to scam your customers into ordering the wrong options and getting charged 50$ more than what it should of cost you
Great customer service! Truck was clean and well maintained, very satisfied with the experience!!!
very easy, nice clean vehicle/would recommend to friends
Unaware I had a pick up. Tried to tell me I didnt know what I was talking about. Then said oh the computer is never right.
I am a very upset customer !!! I called to rent a small utility trailer. When I went to pay and pick it up , the young girl had rented a box trailer charging me $ 32.12 once I figured out what she did in told her that isn't what I wanted , I wanted a utility trailer so she went ahead and charged me the sum listed above . After I got hooked up to utility trailer I wanted I went back in the store and she handed me a receipt paper for the utility trailer at $ 26.75 but still charged me for the other box trailer. When i complained about the price she got very rude with me and told me to leave the store and not come back . Too call a 1-800 no. I know that the difference is only $ 5.37 ... I don't care if it was a dime different I want it fixed . She refused . So now I'm writing this review in hope that you will get my money back to me , or I will be forced to file a law suit for cost , attorneys fees and the court cost . Plus I will Post this in the local newspaper and protest with signs in front of the store . This is all within the law because of freedom of speech . So might I express that this will do your company a lot more harm then the $ 5.37 I asked to be returned to me. Now you can either ignore me or text me back with a fix for this , it's up to you and that store.
I was overcharged on gas. Drove 16.7 miles, put in 1 and 1/2 gallons of gas, was told to not overfill because of a leak in the gas line & still charged $6.65 more for gas. Steering on vehicle was loose and truck seemed ready for the junkyard.
Way to expensive.
The U-Haul company needs to provide the round adapters that plug onto the flat wiring connector, a lot of vehicles don't have the flat connector and therefore you need the round adapter to be able to have any lights on the trailer oh, and not only that another very important part of it all the trailers need swing Downs on them to make it so much easier to hook up to the vehicles trailer hitch. Because the way it is you have to physically manhandle the tongue of the trailer and for some people that is physically impossible, it's ridiculous that they don't have swing Downs on them to make it easier for people so they can just crank the front of the trailer tongue up or lower it as they need.
Yes, only because the trailer was ready and most convenient location.
Fast pick up and drop off, no issues
Very friendly .and nice convenient location .
Stop letting Green dot tag on the extras $75 per transaction fee that they take 90 days to give back. I had $150 stolen from me today essentially and now in the middle of setting up my new home when I really need the cash and I have to wait up to 3 months for it to be returned. That is ridiculous!
No issues, short efficient process on rental and check in
The attendant was helpful and new her stuff at pickup. The first trailer lights didn't work but the second was fine. The drop off was easy and quick.
Quick efficient rentals and return
Nothing..Great staff..timely and accurate! Definitely recommend!
All went well on ordering on phone for the van. I had to cancel first for Friday because the storage man was not with our time. I got there about 5 after 10 am & another man was there first & had to wait for help. No problem with that. The normal procedure is being done. Liked the service & promptness in getting the van & pulling out with it. Price for the couple of hours used was not bad. Hardly used any gas, so took very little to fill back up. Thank you for having this service. If needed again, I will be back!
When a customer calls the uhaul location in the city they live in to rent a truck, and that location tells them they can rent a truck from them on a specific day, and then you call the customer back and tell them actually you have to go to another city 30-40 minutes away to get a truck, it's absolutely horrendous customer service and racketeering. I called Aaron's in Athens, OH and was told I could rent a truck on May 1st. I called to make the reservation weeks ahead of said date as well. Then I was called and told that I actually had to go to Logan, OH if I wanted to rent a truck. Logan is about 30 miles from Athens, so that really worked out for uhaul to get an extra $63 from me for mileage. I literally moved LESS than a quarter of a mile down the road, ON THE SAME STREET, and I ended up paying $116 to rent a truck, that's appalling. Let me be perfectly clear, I WILL NEVER USE THE UHAUL COMPANY AGAIN FOR ANY KIND OF SERVICES, and I am going to tell every single person I know to never use uhaul for any reason as well, and I am a lesbian. Also, when you are telling a customer about returning the truck, and you tell them they can use their phone to do so, you may want to tell them to NOT PUT THE KEYS IN THE DROPBOX BEFORE CHECKING IT IN. I had no idea that I needed to take pictures of things and would need access to the truck with the keys before I got onto the return website. Not one single person I dealt with with from uhaul informed me that I would need to take pictures in the vehicle when I returned it after hours. I parked the truck, dropped the keys into the Dropbox, and got in my car to do the return check in on my phone. I then had to get extremely creative in taking the pictures REQUIRED to return it. I feel this information was not disclosed to me intentionally so that uhaul could charge me the next day to do the return, that's racketeering in my opinion. The main take away you need to get from this diatribe is that, the uhaul company lost a customer yesterday, and will lose more when I tell people to never rent a truck from them. Sincerely, Kinsey Brown
We had an issue with the truck leaking from several holes in the roof. We had a 26' truck half loaded when it started to rain and then leak all over our items. Roadside assistance responded but it did delay us quite a bit.
Everything was great at this location.
It was hard to get vehicle out from the location of where it "has" to stay parked.
I would prefer not to be required to rent the trailer for three days and perches the insurance.