Customer Reviews for Daves Hi Way Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Daves Hi Way Storage

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Jack P.
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Neil L.
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Larry K.
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Emily U.
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VIC K.
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david B.
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Syver K.
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Cameron H.
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The office we used was great.the problem was with uhaul company. I reserved a truck in ely mn, the reservation was then moved to Virginia mn, and then to Hibbing, which was far from the route we needed to take. I was on hold at one point for more than 2 hours. Uhaul- not the hibbing office was almost impossible to contact.

George S.
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Continue the great service and know Dave will help in any way possible to make it a smooth experience.

Lance B.
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David D.
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Cheryl J.
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The grounds and office are messy but the staff is friendly. I had reserved my U Haul via their website so going to pick it up was fast and easy.

Arthur D.
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Timothy T.
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Trailer had trash (ripped up boxes). Otherwise it was ok.

Linda S.
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Looked like a graveyard.

Justin C.
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Chris R.
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The staff at Dave's was very helpful. Went out of their way to make sure my trip went smoothly.

diane R.
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Steven F.
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Bill B.
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Fredrick W.
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Mickey R.
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susanne B.
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Make sure all lights are working the back right was out on the pull behind

daniel B.
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Paul G.
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David D.
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STEPHANIE M.
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They were fantastic I explained all the issues and they said they were going to have it looked at before they rented it to somebody else definitely a cute small little location but they were very helpful and very kind!

David B.
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Very nice owner & wife. Appreciated adding miles as we had to drive further to pick up the truck. Had requested pick up in Grand Rapids but truck ended up in Hibbing but both places were super helpful & understanding.

Robert V.
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Trailer does not fit a two inch ball very good. Lots of play in the ball.

Kayleigh C.
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I don't have a vehicle at the time and I was 3 hours late which I had called and let them know due to possible heat stroke and was told it wasnt a problem brought it back full on gas clean and gave back keys only to be told I owed him 50 extra after 75 already paid...realized my wallet was taken...than sitting in his shop waiting 45 min for a ride back to town since I couldn't pay for a cab...only to find out now he is charging me for two days for the extra three hours they said was fine due to an emergency...if I would of known I was charged the extra day I wouldnt of had to sit an extra 45 min for a ride....very disappointed

Bobby W.
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Stephanie G.
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I was referred to Dave's Hi Wave Storage to rent a UHaul. I myself now highly recommend it as well. Excellent customer service.

Patrick F.
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Well....the trailer that we rented blew out the tire after only being in the road for 1 hour 15 minutes. We sat on the side of the road for 2 hours and during this 2 hour wait my husband notice something wrong with the axel of the trailer. The tires were not lined up correctly. When uhaul called to see if we got back on the road I mentioned that yes we were on the road but we noticed something definitely wrong and asked if we could leave it after we were done because we didn't feel comfortable towing it. We were told we would have to pay extra. (Who cares about our safety). When we got to our destination we brought it to a uhaul rep and he said we aren't going anywhere with this trailer as the leaf springs are broken and we are lucky it made it. I don't think the place we rented it from checked it out at all!

Rachael M.
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Great service, very friendly.

Aaron L.
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Smoothe experience.

Michael H.
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Dave was awesome! Reserved a truck for us and everything was as he said it would be. We appreciated his friendliness and the way he conducted his business. Met Duane when we dropped the truck off and he was just as friendly and awesome. A great company to do business with!!

John R.
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terry T.
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Dave did a great job.....appreciate the service and freindship.

Nick M.
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Ashleigh H.
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It is overpriced and even though I put gas in I still got charge for fuel. I would not recommend this company to anyone.

Shane S.
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Jean M.
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david B.
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Ann M.
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Makala S.
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joy I.
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Inspect all the tires! Make windshield washer fluid works. Rent a diesel

Vic K.
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gary J.
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Dan K.
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Dropped off truck a day early, under mileage, and with more gas then I started. Took the key in and told the gentleman I was here to drop my truck, he said "just leave the key on the desk" I asked if he would check the truck for mileage and gas to which he responded "no your fine". Then I get an e-mail that he charged me for a couple gallons of gas even though I had replaced more gas then I was supposed to. They shouldn't be a representative for U-Haul.

Lelyn L.
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Cody L.
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Kris A.
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Friendly helpful people, regular hours,& Dave went the extra mile and lent me a hitch - there's no room to improve; you're doing great. Glad you're in this business.

Charles S.
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Daniel B.
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sure wish I could have picked up at the different location that I reserved at. Not much discount for changing location not by my choice.

Gregory B.
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Supposed to open at 8:00 Am. No one there at 9:00 Am. The place looked like a junk yard.

Jeff N.
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Jovial environment. Good banter with the guys.

Duane T.
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KATHRYN P.
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this is the second truck we rented that needed work in less than a month. the first one the trailer hook up for the lights didnt work so that put us 3 hours behind schedule cause the place ( armory shell towing) out of virginia mn did make sure they worked before they sent the truck out. and this truck we rented tuesday may 7th needed an oil change and had greasy hand prints on the hood and somethind sticky on the inside of the wind shield. I thought when the trucks got to their drop off points they are supposed to be serviced.the truck number we just rented (TM 2906 R) needs a complete overhaul.

Ramona H.
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The Hibbing staff were very helpful. They were very kind and took the trailer off our vehicle. I would recommend this uhaul location to anyone. After that long trip this staff made things uncomplicated and fast. Thank you!

Denise G.
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Victor P.
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karen J.
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Michael D.
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Dana M.
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Ann M.
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Anthony Y.
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This particular trailer was rather old looking and could use some upgrades, but it was perfectly functional.

Kris A.
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In this situation, the staff at Dave's U-Haul were so incredibly helpful, I can't think of much more that they could have done. I arrived with a truck, intending to rent a trailer, and Todd very kindly helped with the whole thing; getting the trailer hooked up to my truck, chains properly attached...but the trailer lights didn't work. After some very thorough testing, it was concluded that the fault was in the truck's wiring. I had to switch my plans and rent a truck then. They obliged cheerfully and I was able to meet my deadline for work.

VIRGINIA D.
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Easy, no hassle drop off.

Mark S.
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All went well.

Kris A.
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The local location is one I have used for years, the proprietors are dear people who I respect and enjoy; they practice good business and are trustworthy. I plan to keep going to them for my transportation needs, both personal and business. However the company, UHaul at the corporate level, should certainly prohibit tobacco smoking in the cabs of their vehicles. There was a very strong smell of cigarette smoke in the cab of the truck I was assigned. If the company disallowed smoking in the cabs, it would be a better experience. In future I will probably first check out the truck myself before accepting it for my use. This is the first time I have had any issues with a UHaul truck and it wasn't the local dealer's fault; the truck was from another state far away. When I expressed my unhappiness the local dealer was sympathetic and said he wished the UHaul company would put "no smoking" stickers in the cab. So (again) I have only praise for the local dealer; but corporate UHaul needs to accept that most people don't smoke, and smoke causes issues for many of us non-smokers.

Joe W.
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SAMUAL D.
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Have the driveway and parking lot free and clear with room to get around objects.

Lisa H.
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Angel F.
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Thanks for everything. As always you were wonderful to work with.

Cynthia L.
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Robert V.
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Shane T.
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Gregg Z.
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While travelling it started to rain. The windshield wipers were shot and the metal was rubbing on the windshield. We stopped and purchased new wipers.

David S.
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computer didn't work. wiper on driver side needed to be replaced

Sherly S.
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The guy never checked the truck and I didn't get reimbursed for miles I didn't use

JOHN L.
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5 minutes after making my reservation at the local center. Corporate cancelled my reservation. They left me a voicemail. The large truck I requested was not available. I took a smaller one anyway. I had not even left the lot and some lady cancels my reservation. Corporate Office in MSP was the Problem!

James V.
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Kelly J.
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patricia J.
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dennis N.
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MARK C.
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Last minute. Thank you

Mandie W.
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GRETCNEN W.
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Hard to find this location, and once on the property, the U-Haul office area was not obvious.

Bill W.
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Don't know.

Joanne H.
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Michael P.
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James B.
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Be prepared to walk into a dirty filthy cluttered junk yard shop

Jean H.
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terry T.
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David R.
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Teresa W.
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I was very happy with my experience. The people were very helpful and friendly.

jared M.
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Dave and co were amazing

Mike L.
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Janice A.
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Nice guy, but it's definitely not a super modern, clean location.

No reviews have been submitted for this location.

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