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KEITH O
Customer Reviews for Daves Hi Way Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
We were taken care of right away. friendly staff. drop off of vehicle was quick, will use them again.
ROBERT GFast, friendly service!
Donovan SPersonnel is most important to me. Tim in Utah was excellent,he help me immensely throughout the trip.He gets a 5 star rating from me. Thanks again Tim!
ANTHONY HIt was after hours so not sure about staff. Place looked really dumpy though
SHAWN HIt went well and the size was just right for our needs, along with the price of rental. The online reservation was perfect. I don’t recall the young fellow’s name, but he made check in very easy and assisted with the hook up. No complaints.
Mary NIt’s all good!!
frank gOnly needed the truck for 1 day automatic charge for 2 days. Asked for partial refund, no response. Bluetooth unusable because of all the other numbers programmed in it.
Kim SVery friendly
GARY GDave went above and beyond excellent customer service for my rental. I'm extremely appreciative of his willingness to ensure my satisfaction.
Rebica SNo issues, was able to switch drop off location with out any problems.
PAUL KHad a truck when the hired mover ran out of space. Process was great, return was easy.
BRADLEY EDave helped us get our truck earlier than what was expected and when an issue came up over some moving pads, they fixed it with no drama.
Janine GKind owners with a great worker Nick
Scott SDave's sales was the best place ever I did business with
HAROLD HDave's Sales was a fantastic place to do business with. Very understanding, polite, and would recommend this business to anyone and his staff help was very helpful and helped me exchange my uhaul trailer for another one on short notice in a timely manner
HAROLD HNothing excellent service!
Janess SGreat service. Knowledgeable and very helpful! 5 🌟
Harold SNo one was there and there wasn’t any signage.
Leticia SAdd on the extra charge of $700.00 for mileage I did not accumulate. As of this moment, I wouldn't recommend Uhaul to anyone.
Gregory KI don’t think there is anything to improve. The young man who helped me was exceptional. Thank you.
Deborah YNothing to improve at my pickup location. The person that helped me was very nice and knowledgeable. This was Daves Sales in Hibbing, MN.
Robert SThe young man who disconnected the trailer from my truck was kind and did a good job. I did not get any confirmation that the trailer was returned. I returned the trailer on Thursday, April 25th, the day after I picked it up in Anoka (one day earlier than it was due back). Two weeks later I received a bill for not returning the trailer until May 7th, this was very disturbing to me. I have lost faith in U-Haul
Clarice SKeep it up,
Loren CI dropped off trailer early and was charged an additional day. The place was closed on a Friday morning due to some kind of emergency and there was no one to report the drop off too. Later that day I got an email charging me with another day that also contained a link for an online drop off and I did.
Daniel PWe were greeted with politeness and we got our moving truck 🚛 online and it was fast process... I've always been a fan of UHAUL we have used Uhaul for a long time now ever since I was a toddler and uhaul never let us down
Tamara EProvide what is paid for.
ISAAC SCustomer service and support was wonderful and very helpful 🙏🙏💯
Kimberly OI’ve used Dave’s 3 times now. They are always quick and very polite. I would definitely recommend them to anyone needing to rent a Uhaul.
Lisa LYou guys did great again!
Amanda AThe place is "junky". No one checked the truck before we left the facility.
John CThe location was convenient but very “junky “ looking. On the phone they were not knowledgeable nor personable.
Greg RNothing, they were great
Noreen WThe availability of supplies was limited and some of the needed supplies had to be ordered. I never received the majority of Items ordered. I have already requested a refund of the items that I never received.
Dan JClean up the inside of the truck cab.
Keith TI was charged for 2 days. And need a refund
Michelle SThey should have more space available to drop off trailers.
Steven FNA, I love renting from you. Great customer service and equipment!
Marcus HWas over charged on mileage by 20 miles
Dakota CWiring harness was junk. Kept blowing fuses on my truck. Road side assistance could not fix it. Took about 3-4 hours and running around to get an exchanged trailer. Plus brought trailer back 1 day early and still got charged full price as if I kept it the extra day.
Michael KI rent and come back due to mostly friendly service and vocal which hibbing DAVE is.. THANK YOU AND WILLL BE USING AGAIN.
William PSurprised that at 4:00 pm on a Saturday, they were closed. I had a smart phone, but not all folks have one so I could do the check out process.
Thomas SNever again will we use this business. Double charged for the service. Hibbing U-Haul says we returned the trailer 1 day later than we should have. THIS IS A LIE!!! I have pictures I took on my I-phone to prove the date and time we dropped the trailer off.
Timothy SNothing awesome overall satisfaction
Joseph B