Customer Reviews for Davy Jones Lock-N-Stor

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Davy Jones Lock-N-Stor

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Elizabeth J. on

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We rent uhaul quite often this was the first time we have ever had a problem with a rental. Do to where we rented and where we had to drive to driving with no traction, no brakes, and all service lights on through the mountains is not okay by any means.

Mark B. on

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Jaylene O. on

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Sabrina R. on

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She went above and beyond to help us out. It was the best part of a very stressful move. Feeling grateful for the lady there:)

Wayne G. on

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Damon H. on

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My contract said to call when I was in Vernal, so I did. I left a msg that I was on my way. The door was locked, even though there was an open sign in the window. There was no answer, but I had instructions on how to do the key drop and i did it.

Robert T. on

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Rebecca B. on

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Nothing, everything was good

BRIAN D. on

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Gary W. on

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Verdell W. on

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Melanie E. on

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Chris W. on

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Mary R. on

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Very friendly, helpful service.

Kelsey H. on

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Ora D. on

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Just let people know that they hardly answer their phone. Never return messages. It makes us nervous when we cannot get answers. Also, through the website it claimed larger trucks were not available. When we drove by saw a fleet of the larger trucks. The folks at Davy Joe Locker helped us to upgrade to the larger truck. I told them we were informed there were not any. She says that happens a lot! We returned the truck 3 hours later. Got a email the next day alleging I did not return the truck. I called Davy Joe Locker and as always got their answering machine. I told them we followed their instructions because they were closed we dropped the key in the specified drop box. Why couldn’t they just call me back and said the email was an error? If I do recommend it will only because the location is covenant . But customer service with web site, national call venter, and local dealer really really sucks!!! Very frustrating!

jeff P. on

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Elaine H. on

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The proprietor went out of her way to help me return the truck and get my car off the trailer. I am very grateful.

Joshua K. on

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brenda P. on

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Provide consistent pricing and early return policy. I felt over charged and upon returning unit 24 hours early found inconsistency with vendors and managers.

VALNEA N. on

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Yvonne C. on

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They have limited hours and no designated parking for returned trucks. Couldn’t get a live person on the phone even during their working hours.

Tex A. on

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Preston B. on

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Travis S. on

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Brian H. on

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Martin C. on

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shawna M. on

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Holly F. on

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Kristy G. on

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