Definitely would recommend
CLARENCE M
Customer Reviews for Dedicated Auto Enterprise
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I don't know it was a great service there
KENNETH TUhauls BEST! Highly recommended!
Clarence MThe customer service was amazing Robert was great and accommodating.
MONICA BI inadvertently notice the dent on the truck along with 5 other scratches, but assumed that the company was aware of them. The truck also had a smell of marijuana in it,. Therefore, I did not bring the indentations and the scratches to the attention of Sales Person. After I left the premises I received and notice the text stating I should check the truck myself before leaving the premises, which the Sales Person did not make me aware of the procedures while at the site. Consequently, when I returned the associate immediately went to the dent and accused me of causing it, which I did not . As a result, it s my contention that i should receive a refund on my card because I did not cause the indentions 2) the sales Person did not review the truck in my presences and 3) I did not receive the text about checking the truck and apprising the company of any flaws until after I had gone from the premises . I had a very bad experience with this company and will never rent again from them and felt the sales person was very unprofessional, con artist, liars, skeemers and crooks.
MAURINE MThe personnel at this location were very helpful in assisting me in the rental process.
ARNOLD HRepresentative was very helpful and friendly!
Stacye NProfessionals!
Clarence MI was very satisfied
RONNIE GI feel like he stole money from me and I’m gonna have an investigate
MELVIN JStaff could not explain to me how he came up with the rate to rent which was a very high amount for on 20miles. Only, the gas was line was not were the clerk stated it should be when retunred.
DONTRAIL EAlways pleasant whenever I come there and explain explaining the dues of adult of the U-Haul trucks. I’m always pleased when I leave there.
RENEE HGREAT
CLARENCE MBest Uhaul location to come to.
CLARENCE MNever a problem here. Great service and equipment!
CLARENCE MExcellent service!
Clarence MMr.Kevin was extremely helpful and knowledgeable. Learned valuable knowledge in our short interaction. Will definitely recommend this location!! And he saved me time and money! 10/10
KIMBERLY TThe ramp i rented, I had to bring back to u haul. Because the ramp was too small. I didn't get a refund. Half of my refund back would have been ok.
MELVIN PKeep up the good work
TIFFANY CImprove the efficiency of the U-Haul app if was very difficult even after i download the app I still had to get assistance in the store
NONA SWorst customer service
DEVONTA DEverything was fine. Robert was very helpful, I placed my reservation for the wrong date he went and found the problem and corrected the issue right away. I arrived before opening hours and he still accommodate me without any hesitation. This was Great Customer Service. 👍
KATHERINE HNothing helped me and was concerned about the equipment that was given to me
Donna BGreat experience
Yolanda Wi got a truck on a sunday fast so i was grateful
MARQUES CEvery thing went well
dedicated aAbsolutely breathtaking customer service worked it all out for me Thank for your magnificent customer service
JASMINE GExcellent service.
CLARENCE MCustomer Service was great. System was down. The gentleman at that location tried to assist me and help returning the rental due to technical problems with the system at the time. Went above and beyond. Great Customer service, friendly environment. Overall great.
Anna VRobert was nice he explained everything in detail and he was patient!
LACHIA WGreat store
JERMAINE FAAA+++
Kevin mGreat service
Kevin mNothing
LEE KAAA service
CLARENCE MEasy to work with, never a problem when I come here.
CLARENCE MHighly recommend
CLARENCE MAnother worryfree experience
CLARENCE MNever a probelm when I come here.
CLARENCE MThe internet service is nearly nonexistent, which makes it impossible to follow protocol for online return and exits
Brian OThe gas gauge was not working properly.
MARTESE SMy experience was great no complaints.
SYDNEY BThe back latch was rusted and broke off while I was driving and my items were put at risk to be destroyed.
Teron RChange and improve when you all do system maintenance or updates to your system because a lot of customers were frustrated trying to get trucks
Reginald LI put extra gas in the truck and the guy told me it wasn’t enough gas. The guy was extremely rude about it but to find out I was in the right and he was in the wrong made me very unhappy and uncomfortable
TYLER JGreat
EARL DVery professional
ETHEL LUhauls BEST!
Clarence MWorryfree experience. Highly recommend.
Clarence MThe guy on the off is always nice and helpful.
PAMELA GProfessional service, helpful, and convenient location
Germaine OThe gentleman that helped me was so nice & friendly.
Janet RA++++
Kevin MAnother flawless transactions. Dedicated Auto is the best!
Clarence MThe pickup and return process through the app was a nightmare. So thankful that the representative that I spoke with worked with me after hours and even on a holiday to walk me through a confusing process. He went above and beyond!!! I believe that his name is Steve and he works at the 74th & Vincennes location
Lisa PSUPER!
Clarence MSecond time .. even better .. great customer service …. Kevin was awesome.
ABBIEGALE AWonderful!!!
ABBIEGALE AAnother worry free, professional experience.
Clarence M