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Johanny H
Customer Reviews for Deepa Auto Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Drove 5 miles they charge me 8 miles and for 5 miles driven uhal charge 2 gallon gas no good even not use half gallon in 5 miles
SUMIT KIt was tough to find the lockbox. I think the app should be more clear about it but the location and the truck were good and really helped
Bruno AThey charge more money what i used for milagrs and they also add extra charges when we go there when i booked its shows 22 + .99 for a mile but i used 4 milhes nd they charged $39
KRUPESH SHad vehicle for an hour was charged 65.00
TAHARA SThank you. The 24 hr drop off service worked out great.
MC Ai booked this for one day but i was charged for two day's rent. i realized this when i looked at my card statement after a day. secondly, when we checked in to get the truck the paper i was given where fuel level was shown did not match the actual fuel gauge which was showing less fuel than it was on paper.
AWAIS SThe truck had engine light on, tire pressire warning. The price was very expensive for the quality. I didnt feel it was worth the cost. Was not provided blanket but the store guy asked me i can take from a diff location. The store overall was fine and the truck was clean so those were positives.
Sumit KMy original pick up location was different, but since the vehicle I booked was not present there, I was asked to go to a different location and got a van instead of the truck. This caused delays and hassle for me. Also I feel, refueling should not be the responsibility of the renter since uhaul already charges per mile charge, but the owner of the location insisted that I refuel it to full tank, which was 28$ more i had to pay out of pocket. Received a 50$ credit from uhaul without me requesting for it, which I appreciate!
Soham GMake sure inside box is clean. The one I rented had debris and was wet inside. I had to sweep it and dry all the water before I could begin to load the truck.
Renee VBut moving boxes also if you arrange it will good
radhakrishna vVery good Service. Fast and Reliable. thank you
Viral SApp doesn't work. Was unable to take a headshot despite multiple attempts. Key box was busted at location (with no key inside). App and key box issues negated the idea of seamless mobile check in/pick up.
Mitulkumar PThe attitude of the owners is horrible
RASHAD SThe truck had a horrible smell of marijuana that stuck to all of my belongings that were with me. It was so unbearable that the windows were kept down the whole time driving. It made for a horrible experience and caused me to be sick to my stomach all night. I am extremely disappointed at this type of service.
HABEBAH YThe guy make me wait to long
William RI reserved a truck with an appliance dolly at the Perth Amboy location (Petroleum 19) for 8am. When I arrived and started the pickup process, I was told my truck was now unavailable. Uhaul had to transfer my reservation to the Iselin location (Deepa). I got there at 8:45am. The truck was messy and sticky in the cab. Since I was now running late, I chose not to make it an issue. When I opened the back to make sure the dolly was there, it was empty. I went back to the office to find out where it is, and I was told they didn't have an appliance dolly. He offered me a regular hand truck, which I reluctantly took because I didn't have any other option. Got on the road at 9:30am (now 1.5 hours behind schedule). There was something wrong with the driver's side door because even though it was fully closed, it sounded like the window was open. Very disappointed with this entire process.
Joseph CBest place to rent U-Haul in and out with in minutes
BHARAT ASide view mirrors were hard to adjust. Passenger door was hard to close
Paul PThey over charged me
jazmine bYou guys are doing great, we are happy with your service.
Gunjesh Di was supposed to be charged for maximum 5 miles because that was pick up & drop but he mentioned 8 miles. Then i asked him how much is my total & he is saying you will get a email with details but nothing till now. i booked it at Deepa auto parts route 27.
Nischay aNothing!!! Experience was great!
dolores mThe retail representative was not friendly or helpful. I would prefer that they could have shown me the uhaul and did a walk through
Gail HThe van was brand new but it was not clean. Wind shield was not clean, making evening driving tough. There was no wiper liquid in the van to clean it.
Dhananjay NVery good service
LUIS LReasonably good experience. Everything explained properly. Low price rental for 8 miles total use. Recommended ⭐
harold gCharged more even I drive like 30miles it showed 54 miles plus tax and all
Bharath MThe return mileage on the receipt is 15 miles more than the actual returned mileage and no response to my request for rectification.
Edward OCustomer service was the worse. So many things not right it sickened me to even explain.
kenneth bI rent here sometimes. It’s not my first choice in my area. But they get the job done,
James BWrost experience
Punith PThe van was incredibly dirty.
Mirna HI reserved the truck for 11:00 Sunday, so I went to this location on Saturday to find how where to get the key, I was given a phone number to call the customer who had the truck and he did not return the truck to me until Sunday at 12:00 at my house because when I went to pick the truck up Sunday at 11:00 it was not there, so I called him and he was still using it
carleen sI love this location. They were so kind and helpful.
Stacy SVery friendly an cooperative. Deepa auto on rt 27 Iselin.
SANJAYKUM PYou guys are the best
dilson vUHaul van had a very stinky smell. I could not refuse to take the van due to the situation, but Van should be cleaned by the owner from time to time.
Sibendu DGreat experience
jayesh sThe rental truck was overall a good experience.
Allan VI was in and out in no time and everything went smooth !!
Chris ESmell strong food inside the van , need air freshener, but overall good service there
MIRIAM PEasy pick up. Equipment in great shape.
CHRISTOPH R