Customer Reviews for Deerwood Service Center

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Deerwood Service Center

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Stacy B. on

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Michael K. on

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jason F. on

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michael M. on

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Wonderful to work with will do it again.

SAM G. on

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Harold L. on

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ALAN S. on

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floor was dirty / and cargo area was filthy, had not been cleaned after last use. Hay screws and trash everywhere

kenneth B. on

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hollis M. on

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hollis M. on

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Anthony W. on

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Was not allowed to drop off the trailer at my preferred location. The Lady at Lone Star U haul in Oakland Md. would not let me drop off my rental with out an additional charge of 98 dollars on a 26 dollar rental.When I asked to use her phone at the office to call the u haul place that I picked up the trailer from she refused me.When I asked her for her name she told me she didn`t have to tell me that.I ended up having to drive the trailer back to the original place that I rented it from. An additional 30 mile round trip. She knew that and didn`t care.Do not understand why I incurred her wrath, very disappointed at the lack of empathy and customer service.

Michael H. on

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This was my first time renting from U-Haul. It was a very easy, hassle free experience at The Deerwood Service Center. Ron was fantastic and very friendly. I'm not sure what the lady's name was when I returned the truck, but she was very friendly as well. I would absolutely go to them again and recommend them.

Ruth D. on

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Great place! Our drop off was just before closing and with a training employee but the owner had no problem quickly coming in to assist and made sure we were happy with the process and service. Awesome - will give them our business every chance we can.

Rockey B. on

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joanne A. on

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They helped me so much my family will return again to rent again ,thanks ron.