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Patrick K
Customer Reviews for Degroff Properties LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Drop off was excellent
DESTINY WThe Marysville Mi team represent UHaul by providing good information and great service customers.
TERRY HVery Friendly
RONALD DRunning lights didn’t work.
ROBERT ORepresentatives were very helpful and courteous. Would recommend for people to use.
DALE LNo Wi-Fi and very poor cell signal if you’re trying to turn in equipment after hours
CHRISTOPHER CConvenient location. Very friendly and helpful people. Will use every time we need a larger vehicle to move items.
Frank PCustomer service was very friendly and efficient Ben was great.
ELBA JPeople are very friendly and helpful.
MICHAEL PThe trailer was filthy inside. I had to clean it out myself!
RANDAL LI got a 10ft rental ans it clearly says 19.95 on the outside but I paid 110 and the representative never mentioned anything about the 1 way price difference .
JOYE WGREAT service, friendly and helpful.
WILLIAM KThe customer service at this location is off the charts. Everyone and especially the young lady at the aecoxe desk goes above and beyond to accommodate every need.
MICHELLE AGreat customer service
Stephanie UGreat Customer Service, very nice crew!
KRISTY LTruck was good for me, ran good, I do think the price was a bit higher than I expected.
BENJAMIN KHelpful, friendly Great service
WILLIAM KPlease be up front with all the little miscellaneous charges. Other than that, everything went well.
ROBERT VVery easy and great customer service
TYLER AIf the need came for storing anything this would be the place for us to go. The staff is friendly, helpful and very curtious.
BRENDA H | Overall ExperienceQuick and easy drop-off... friendly people!
ROBERT BVery knowledgeable and helpful staff
RICHARD KFriendly & fast service already / THANKS !
JIMMY SHate the Way you pretend a Lower Price on the use of the Equip. AND THEN Charge 79 cents a mile when gas is over 3 dollars a gallon fuck you to
RONALD WWasn’t allowed to rent what I really needed because they insisted upon a credit card therefore I had to rent what I didn’t need and it costed way more. The truck was dirty inside and the transmission on it was pure trash. After being stuck in the mud I called roadside assistance they did not answer. After about 20 minutes I called a tow truck instead and that ended up costing me extra as well. The roadside assistance assigned to the area finally called back after the tow truck was already enroute to me. I was very disappointed.
AKEIBA GNothing, everything went very smooth.
EUGENE FThe service was outstanding. I will be renting from them again.
SABRINA MCan't say anyone was helpful. They were closed when I dropped off. I thought someone would call me to let me know they got it, but I had to call them to confirm.
DORLENE ZThey were very helpful!!l. They worked to make sure my trip went well and found solutions to my needs.
David AOne brake light out (bulb).
MELISSA AThe fuel gauge did not work we drove a total of 21 miles and put 36 in the truck to get the gauge to move. Unacceptable we did not use that amount of fuel. Clearly it doesn't take 11 gallons to go 21 miles. We were not reimbursed for this
RICHARD APerfect!!! Customer service was excellent along with the truck an equipment. Would highly recommend this uhaul location.
LORI BTerrible truck to give to a woman and way overcharged me from quote - like double. Will NEVER use them again nor would I recomend them to anyone.
Linda Sgreat customer service!
CHAD CThe guys were awesome. Thank you for all your help. I sure do appreciate your kindness.
Julie AThe gentleman at this location is always so kind! I've used this location 3x now and would highly recommend their services.
APRIL HThe place was fine. The remote online check in was a joke and took forever.
BRENDA LThank u for the storage unit it was great and would like to use again in the future,staff was awesome also thank you.
charles s | Overall ExperienceI have never had a bad experience here
DAVID CThere has been some error on a facility rental, I only rented a UHaul which has been returned. Please cancel as I have not requested this service. thank you, Richard Kane 480-570-0118
RICHARD K | ReservationGreat service. Great availability.
SKYLAR BDelivery and drop off was a breeze. I didn’t even make it into the store on drop off they were already helping someone outside and waved me over to back in the trailer.
CLINTON RPicking up the truck was easy. Very nice people!
TRACY LKind customer service. Varied options in equipment. Always easy to get in and get out and get work done.
JOSHUA RVery friendly and helpful
GLENN PFriendly staff.
GREGORY JAlways very friendly and usually have what you need. Love the quick and easy drop box.
CAROL DThis time was a much better experience then the week before. Amazing experience this time.
Dorothy WExcellent customer service, I would travel farther just to use this location if needed again.
DONDRA JAlways fair pricing, friendly and professional staff
BARB PExcellent customer service.
Jason CTruck was blocked in and took 4+ hours to get a human on the phone I’ll personally never use U-Haul again after this move
Dorothy WWe dropped the truck off after hours on Sunday. The drop off box and area were easy to find - seamless. They got the receipt to us the next morning.
Tammy SFriendly staff. No problems with van. Pick up and drop off were quick and easy. Very satisfied.
Jessica DBen's was very helpful to me when I really needed it. He was knowledgeable, professional and an all around nice guy.
Rocky M