Such an easy process and great equipment… thank you for making the move easy!
PHILLIP S
Customer Reviews for Degroff Properties LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Quick, easy check out and check in. No issues.
VICKI TGreat service
TERRY HI recommend to take pictures of the gas and truck before and after. I have heard several horror stories and seems not all are hear say.
KATLYN SI had to have a tire replaced on the car hauler trailer. The tire had a nail in it. I would recommend that the dealer check all tire lug nuts for proper torque and tires checked for proper pressure before customer picks up. The check out experience was excellent however. The people helping me were very friendly and courteous.
Jack TNone to me.
MICHAEL TUsed mobile app but still had to go inside
JENNIFER LNothing! Easy and quick process
Bret BEverything went smoothly. The people were very helpful and kind! I highly recommend!
PAMELA BI worked with Noah and Ben in the process of renting the trailer and they were so helpful and very friendly! It was nice to pick up from a local shop where the people are there to truly serve YOU. They made sure all my questions were answered and gave me a rundown of the trailer, etc. Definitely would recommend this location!
ALYSSA TGreat customer service and a great guy that does all the paper work
TERRENCE MAlways great. It’s the only location I go to. They are the best!
Thomas CThe guy that runs the UHaul side of this business is incredible and should be considered for a promotion to management. I have rented from him at least 5 times if not more and he very knowledgeable, very kind, Very IMPRESSED!
FRANK DI had lots of friends help so I only needed the truck for a total of 8 hours, which was incredible. The truck ran well and the lift was easy to use. Thank you for the great customer service! The owner / manager was wonderful.
MARGARET RGreat service
ZBIGNIEW KSale's person was verry nice.
LARRY WNothing
ROBERT BThe staff was very friendly and helped guide me through the rental process. Pick up and drop off were easy.
Kathy GRepair or replace the cup holder. Grabbing a falling cup could cause an accident. Probably even a large rubber band would work temporarily.
Peter LFriendly helpful management. Thank you.
FREDERICK KI came in and got what I needed and when I needed it. Staff was very kind.
DARCY WLove it
LISA EHE SCREW UP MY RESERVATION HAD TO RESCHEDULE,Then I was told the location was going to be closed until 1pm,which was not the case I'll never use this location for anything again.
RONALD WFriendly staff and quick service. Reasonable rates, too.
CRAIG PDon't know the guy to check me in, but he was definitely friendly and had a good vibe. He came out and helped me unhook the trailer and it was a pleasure to meet him. I've definitely go back to this place and probably will.
BYRON GDid an after hours drop off with no problem.
STEPHEN SVery friendly and knowledgeable staff. Equipment in excellent condition.
FREDERICK KBest place to rent from. Great people and always friendly
Chad CGreat customer service. I needed the trailer backed into position on the lot when I returned it and the head person gladly did it for me. Very professional.
BONNIE KNone
SHALYNN PIt was a quick check in and we were on our way the staff were friendly and helpful
DONALD SBetter up front pricing.
SCOTT ADrop off was excellent
DESTINY WThe Marysville Mi team represent UHaul by providing good information and great service customers.
TERRY HVery Friendly
RONALD DRunning lights didn’t work.
ROBERT ORepresentatives were very helpful and courteous. Would recommend for people to use.
DALE LNo Wi-Fi and very poor cell signal if you’re trying to turn in equipment after hours
CHRISTOPHER CConvenient location. Very friendly and helpful people. Will use every time we need a larger vehicle to move items.
Frank PCustomer service was very friendly and efficient Ben was great.
ELBA JPeople are very friendly and helpful.
MICHAEL PIf the need came for storing anything this would be the place for us to go. The staff is friendly, helpful and very curtious.
BRENDA H | Overall ExperienceThank u for the storage unit it was great and would like to use again in the future,staff was awesome also thank you.
charles s | Overall ExperienceThere has been some error on a facility rental, I only rented a UHaul which has been returned. Please cancel as I have not requested this service. thank you, Richard Kane 480-570-0118
RICHARD K | Reservation