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Karl B
Customer Reviews for Degroff Properties LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everything went smoothly. The people were very helpful and kind! I highly recommend!
PAMELA BI worked with Noah and Ben in the process of renting the trailer and they were so helpful and very friendly! It was nice to pick up from a local shop where the people are there to truly serve YOU. They made sure all my questions were answered and gave me a rundown of the trailer, etc. Definitely would recommend this location!
ALYSSA TGreat customer service and a great guy that does all the paper work
TERRENCE MAlways great. It’s the only location I go to. They are the best!
Thomas CI had lots of friends help so I only needed the truck for a total of 8 hours, which was incredible. The truck ran well and the lift was easy to use. Thank you for the great customer service! The owner / manager was wonderful.
MARGARET RGreat service
ZBIGNIEW KSale's person was verry nice.
LARRY WNothing
ROBERT BThe staff was very friendly and helped guide me through the rental process. Pick up and drop off were easy.
Kathy GRepair or replace the cup holder. Grabbing a falling cup could cause an accident. Probably even a large rubber band would work temporarily.
Peter LFriendly helpful management. Thank you.
FREDERICK KI came in and got what I needed and when I needed it. Staff was very kind.
DARCY WLove it
LISA EHE SCREW UP MY RESERVATION HAD TO RESCHEDULE,Then I was told the location was going to be closed until 1pm,which was not the case I'll never use this location for anything again.
RONALD WFriendly staff and quick service. Reasonable rates, too.
CRAIG PDon't know the guy to check me in, but he was definitely friendly and had a good vibe. He came out and helped me unhook the trailer and it was a pleasure to meet him. I've definitely go back to this place and probably will.
BYRON GDid an after hours drop off with no problem.
STEPHEN SVery friendly and knowledgeable staff. Equipment in excellent condition.
FREDERICK KBest place to rent from. Great people and always friendly
Chad CGreat customer service. I needed the trailer backed into position on the lot when I returned it and the head person gladly did it for me. Very professional.
BONNIE KNone
SHALYNN PIt was a quick check in and we were on our way the staff were friendly and helpful
DONALD SBetter up front pricing.
SCOTT ADrop off was excellent
DESTINY WThe Marysville Mi team represent UHaul by providing good information and great service customers.
TERRY HVery Friendly
RONALD DRunning lights didn’t work.
ROBERT ORepresentatives were very helpful and courteous. Would recommend for people to use.
DALE LNo Wi-Fi and very poor cell signal if you’re trying to turn in equipment after hours
CHRISTOPHER CConvenient location. Very friendly and helpful people. Will use every time we need a larger vehicle to move items.
Frank PCustomer service was very friendly and efficient Ben was great.
ELBA JPeople are very friendly and helpful.
MICHAEL PThe trailer was filthy inside. I had to clean it out myself!
RANDAL LI got a 10ft rental ans it clearly says 19.95 on the outside but I paid 110 and the representative never mentioned anything about the 1 way price difference .
JOYE WGREAT service, friendly and helpful.
WILLIAM KThe customer service at this location is off the charts. Everyone and especially the young lady at the aecoxe desk goes above and beyond to accommodate every need.
MICHELLE AGreat customer service
Stephanie UGreat Customer Service, very nice crew!
KRISTY LTruck was good for me, ran good, I do think the price was a bit higher than I expected.
BENJAMIN KHelpful, friendly Great service
WILLIAM KPlease be up front with all the little miscellaneous charges. Other than that, everything went well.
ROBERT VVery easy and great customer service
TYLER AIf the need came for storing anything this would be the place for us to go. The staff is friendly, helpful and very curtious.
BRENDA H | Overall ExperienceQuick and easy drop-off... friendly people!
ROBERT BThank u for the storage unit it was great and would like to use again in the future,staff was awesome also thank you.
charles s | Overall ExperienceThere has been some error on a facility rental, I only rented a UHaul which has been returned. Please cancel as I have not requested this service. thank you, Richard Kane 480-570-0118
RICHARD K | Reservation