Customer Reviews for Delaware Equipment Rental

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Delaware Equipment Rental

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JAMES H. on

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Poor attitude and poor customer service with that attitude.

GEORGE K. on

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Richard H. on

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George K. on

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Geoffrey O. on

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Nice folks. Mom and Pop operation. They seem to go the extra mile for you. A+

GEORGE K. on

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Nicholas D. on

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Front desk guy was a douche to me when I told him about my Experiance.

Ryan K. on

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GEORGE K. on

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Great management with courteous and helpful staff!

Stephanie D. on

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Thomas L. on

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Check in was very slow. No WiFi to allow photo of drivers lic. Need a better way. Maybe go retro and take a copy of the lic.

Emily T. on

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Samuel C. on

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Robert T. on

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My contract called for a 6/25 return. The unit was returned on 6/24 and checked in on the 25th. When I called to verify, I was told all was on. I was then charged for 3 additional days, when my contract included them. When I called, I was told there was nothing they could do. I was informed to call the 800 number to correct. If this is a system issue, it needs to be fixed. I was credited by the UHual rep. The rep at the drop off location should’ve been able to rectify this if they bothered to look at my contract, which they sadly seemed to want no part of.

Alex D. on

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The 24/7 App FAILED. I got a message what number to call, but that person doesn't pick up and never called back.

JINGXUAN W. on

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Great service, excellent experience

Nicole D. on

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martin J. on

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MARYBETH G. on

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Tom, the man who conducted my pickup process, was incredibly rude. He was personally insulting, uncommunicative, and unpleasant. On top of that, they did not have all of the equipment I reserved and were unhelpful when I asked if they knew of anywhere else I could rent it.

TERRANCE W. on

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Janet P. on

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GEORGE K. on

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Great owner and staff!

Justin H. on

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The guy here was an absolute ASS, very rude as soon as we walked in, didn't want to talk to us and was short with us the entire time we were there. He charged us for the difference in gas, but it was the same as when we picked it up! A sliver under a quarter, just the pickup location marked it as a quarter and he marked it as 1/8th. Truly horrible!

David S. on

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christopher M. on

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DONALD M. on

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Van P. on

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Edmund G. on

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I dropped the truck off after hours, so I don't have much to say.

GEORGE K. on

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Joseph C. on

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