My return destination was removed from the application and one of your employe called me to inform me about that while I was uploading and I have not received the new dropping off destination via message as requested so I had to call later and they put me on hold for 45 min waiting for an Agent to take my call !
Otmane E
Customer Reviews for Depanneur NDL Express Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Thank you.
Denis bIt was very nice, perfect service and equipment was pristine.
elise pExcellent, will rent a truck from here in the future.
CHARLES-ALEXANDR RIt was not my best experience. I preferred my experience from the Enterprise truck location which I got some weeks ago. I would try again u-haul at some other place to definitely make-up my mind about whether to recommend the company.
FELLA LExcellent customer service, honest, polite, take the necessary time to check everything, A+
Carl NTop service at NDL Express! Thanks!
Denis NSuper friendly owner loved the guy!
Jonathan GThe truck worked and that’s all. It was dirty, sticky and smelly.
Joey KService was perfecr
MICHEL DVery nice gentleman and professional.
Mario BSuper good service!
Emile MVery good service
DENIS HPropriétaire super sympathique et camion neuf, 10/10!👌🏼
Felix MGood representation of U-Haul
Franklin TThe Customer service representative was very helpful, efficient and so kind. Would recommend.
Mathilde POn me demande de nettoyer la camionnette quand je le remet plus propre que à ma possession....et on voulais me facturer pour avoir copie de facture papier
JACQUES DThe guy did not record the right mileage, causong me to pay for a higher mileage, the guy is weard limit gangster
ahmed dDagobert était très sympathique, serviable et professionnel
Philippe Btout etait excellent
MICHEL LMerci de nous avoir secourus
AMADOU TEverything was really great, thank you very much!
Diego FSuper friendly service. Would recommend for sure.
Takfarinas TLe propriétaire est vraiment sympathique, il a tout fait pour m’aider. Excellent service !
CHELENE CThis guy is very unprofessional, disrespectful, Need to learn how to speak with people.
FADY SLe locataire a été d’une gentillesse excellente et extra
NORMAND BExcellente service!
Miguel BMerci!
Guy BBon service et tout s'est bien déroulé.
SANDRO MSuper service!!!!
Jennifer BVous avez beau avoir écrit un contrat long comme le bras je crois que vous êtes malhonnête avec votre publicité à 19,95$ de plus j’ai réservée pour une camionnette et nous avons un eu un cube ce n’est pas le même prix de Gas et en plus j’ai pris une demi heure de moins sans remboursement possible. Alors non pas satisfaite du tout
BERNARD BUn Monsieur avec un service à la clientèle impeccable ! Consciencieux ,Souriant et très gentil . Je recommanderai cette endroit ( chemin chambly à st-hubert ) avec plaisir et sans inquiétude . Merci
GHISLAIN PRien tout etait tres bien,supérieur que bien autre endroit Bon service et bon acceuil du proprio Mr Dagobert Tres courtois Michel
BENOIT LGreat Service and Quality Trailer! I recently rented a trailer from Depanneur NDL, and I couldn’t be happier with the experience. The online booking process was simple, and the available trailer options were clearly explained. When I arrived, the owner of the store was extremely helpful and assisted me in securely attaching the trailer, double-checking all the connections and lights. The trailer itself was in excellent condition — clean, sturdy, and perfect for safely transporting. Thanks to their quality equipment and professional service, everything went smoothly. I highly recommend U-Haul for your trailer rental needs — a reliable and hassle-free experience!
Jeremy NVery nice service. It’s was very quick for us to get ready and use the car. 10/10 i would recommend
LOIC CTrès content de l’accueil et du service. Mes encouragements à l’équipe en place. . Je recommande ce point de vente.
Noel C5-Star Review - Fast and Efficient Service! I rented a trailer from U-Haul at the last minute, and everything went perfectly. The booking process was quick and easy, and the trailer was clean and in excellent condition. The staff was courteous and efficient, and I especially appreciated their late hours until 9:30 PM, which really saved me. Great experience—I highly recommend this location!
Jeremy NFirst of all, the place is dirty and people are nor organized, the dude tells me to pick the truck and go to the nearest garage to repair the wiper on the driver side wich is broken ... i say no i dont have time, second theres no gaz and he tells me to go fill up even if i have 18km to do. Eanyway the place is dirty and unorganized it's in a african cornerstore.
OLIVIER BSuperbe service personnalisé par Dagobert, Je recommande cette endroit pour la location d’un camion 🫶👌merci encore
BRUNO TGreat service, thank you!
ANTHONY PBon accueil; très bon service client ; je recommande ce point de vente.
Noel CVraiment plaisant d’avoir un dépositaire tout près. Bonne continuation
Alain DExcellent service de Dagobert super gentil à l’écoute du client .
DANIEL GVery friendly and professional
Anis BJe suis satisfaite du service
claudine mVery friendly and on time delivery
Jeremy NExcellent service et équipement !!!
JEAN Cexcellent staff , great working with them, would not hesitate to use their services again.
Marcel TThe representative was welcoming and friendly
Jean BOpening hours on U haul app is different from renting location (7:30am vs 8:00 am)
Benoit GAccueil, information, camion propre tout parfait 👍
Marc BGreat services!
KEROLD A