Customer Reviews for Derby Appliances

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Derby Appliances

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Barbara S.
Rating:

Thank you.

KIMBERLY W.
Rating:

charged me for 30 miles and I did not go 30 miles

VIJAY S.
Rating:

Customer did not leave a comment.

Shanayia W.
Rating:

Customer did not leave a comment.

Deep D.
Rating:

Customer did not leave a comment.

Patrick S.
Rating:

Customer did not leave a comment.

Kaitlyn O.
Rating:

Customer did not leave a comment.

Rhonda T.
Rating:

Customer did not leave a comment.

James B.
Rating:

Find a way to simplify the checkout procedure. I used the online check-in and checkout, and it took half an hour to check out and about 20 minutes to check-in upon return.

Andrew E.
Rating:

Good equipment. Convenient service.

Dilshad S.
Rating:

The employees at the Edison location were very friendly, both at the time of pick-up and drop off.

Lillian H.
Rating:

Customer did not leave a comment.

David S.
Rating:

Scott was very good and got us checked in and on the road quickly.

John D.
Rating:

The gentleman (? Owner) was actually grateful for my business. Drop-off took literally seconds.

Arnold W.
Rating:

it took over 30 minutes to confirm pick up. I was charged full amount and not reimbursed for the time spent waiting on U-Haul system to approve me. If that happens then drop off time should be extended to reflect lost time or customers should be reimbursed.

Glenn K.
Rating:

The equipment was dirty. The AC didn't work. I returned the truck almost immediately. I did not use it for moving and the day was ruined. I am requesting a full refund.

GUY P.
Rating:

Last minute rental - the app found the location nearest me with the truck and Derby's got me out of there (and back in) with no hassle.

LaSarah D.
Rating:

Customer did not leave a comment.

Paul K.
Rating:

Customer did not leave a comment.

Dana S.
Rating:

Customer did not leave a comment.

LISA G.
Rating:

Everyone was polite and very helpful at derby appliance. The rental process was quick and painless. Dropping off was just as easy. Would highly recommend......:-)

Jose M.
Rating:

Customer did not leave a comment.

Sandy P.
Rating:

most location

YVONNERENEE H.
Rating:

Wonderful experience

Joachim P.
Rating:

Customer did not leave a comment.

robert L.
Rating:

Customer did not leave a comment.

MERCEDES C.
Rating:

Customer did not leave a comment.

Alison B.
Rating:

Since this site is actually an appliance store, when the computers went down at the UHaul site, the agents didn't know how to deal with the difficulty presented to them.

Nibu P.
Rating:

Price is high

Marquita T.
Rating:

Customer did not leave a comment.

Jeffrey H.
Rating:

Customer did not leave a comment.

michele S.
Rating:

Customer did not leave a comment.

shaurya S.
Rating:

Customer did not leave a comment.

david G.
Rating:

Customer did not leave a comment.

Stephen P.
Rating:

Customer did not leave a comment.

Christoph S.
Rating:

The guys were friendly and very responsive. I will be a repeat customer. A+ !

VISHAL V.
Rating:

Customer did not leave a comment.

James M.
Rating:

Customer did not leave a comment.

MARIA ELENA M.
Rating:

Great customer service, they answered all my questions! I would definitely come here again!

Mohammad A.
Rating:

Customer did not leave a comment.

Melvin D.
Rating:

The truck was clean but the driver's front turn signal light wasn't working. We didn't notice it until we left the U-Haul location. My suggestion for the future is to inspect the equipment with the representative be leaving.

Michael H.
Rating:

Customer did not leave a comment.

Renna N.
Rating:

One of the easiest and most enjoyable u-haul or any truck rentals I have ever had. The staff is great at this location, I will be using it for all of my future needs!

No reviews have been submitted for this location.

Back
To Top