Customer Reviews for Desert Automotive

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Desert Automotive

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Khosro G. on

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Jessica V. on

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Tracielea N. on

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Very disorganized uhaul staff at this location. I have rented many uhauls for moving, 5x in 5 years, and this was my worst experience. They were unable to print all of my paperwork. It took over an hour to enter information into the system. Marty could use more training on the computer program. They did not have the dolley I ordered at this location. I was extremely disappointed in this location. The trailer, however, was great for moving and easy to maneuver. I will not be recommending this location or using it for future rentals.

Susan T. on

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Very friendly and helpful.

Melinda A. on

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dale h. on

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marissa M. on

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Not over charge your customers, I'm so glad i reviewed this. I hope I get my refund because the infor on here is not correct.

Gildardo R. on

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desiree r. on

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I got my the 26" uhaul for Fri 03/29/2019 until 04/01/2019 I asked the guy on the phone if we could rent it Friday but pick it up sat morning and he said it was fine however when i woke up that morning he called me to ask if i had returned it I Informed him that I had not picked it up yet he stated you have it from friday until 4am Sat I hen informed him that wasn't correct he then stated that it wasn't his fault and that i need to bring back the key mean while my who family was getting ready to start moving being super stressed with the move already I was crying on the phone and this man had not a care in the world he just came saying bring back my truck also good luck getting it if you refuse I was shocked by his lack of caring I could have lived with the fact that someone messed up it happens let me help you find a uhaul but no he didn't care I will NEVER GO BACK THERE EVER! thinking about it again makes me feel like crying.

Maira V. on

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Rude person at the front

Donald H. on

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Allow 6x12 trailers to go one way

Edward C. on

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Dolly was not locked in place, so no I’ll prob have to pay. The furniture covers were all over the floor. Gas had less that what it was supposed to. And when I called about returning my truck, I said I was going to do the online return the guy told me it didn’t exist and hung up on me. I called again and he mocked me telling me that he thought I had it all figured out. Terrible.

MARIA G. on

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Everything was very precessional and everyone was nice

MARANNE L. on

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Kimberly M. on

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Friendly, quick, knowledgeable

Blanca M. on

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Jose L. on

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Paulla H. on

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thomas r. on

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Extremely helpful during a very stressful time. Can't thank you enough for the patience and GREAT customer service!

Darren S. on

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Enriue L. on

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Edward R. on

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racheal n. on

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The service was excellent

Mark W. on

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Very professional. Courteous and cordial. Would use this location again

Nancy A. on

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Carmen G. on

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bryan m. on

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bryan m. on

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Bradly J. D. on

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truck was returned wayyyyyyy on time and I was charged for an extra day. fuck off uhaul. charges coming at you.

joann t. on

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The guy who rented uhaul to me was so helpful and polite. I'd recommend this uhaul place. To my family and friends

kaven b. on

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Customer did not leave a comment.