This review is based on the place I picked up the truck from and not Desert Automotive. My reservation was split, why don't I see a review on the place I picked up the truck from? That was the place that really sucked. Desert Automotive, where I picked up the trailer, was fine. The truck was located at a mini mart in San Bernadino and it was my worst uhaul experience EVER. The guy spoke lousy English and I could hardly understand him. Even after checking in the night before, and paying for the truck and trailer, he tried to charge me again. The windshield of the truck was completely caked with bugs, the console of the truck was covered in sticky stuff, like someone had spilled a soda all over it. The cover of the seatbelt latch was missing and there was garbage on the floor in the cab of the truck and in the back of the truck. After I got there to pick the truck up, he kept pushing me aside to help other customers who came in for cigarettes and other items. I checked in the night before and that was a waste of energy because I spent about 45 minutes trying to get the truck. My opinion, MINI MARTS SHOULD NOT BE A PLACE TO GET A UHAUL TRUCK OR ANY OTHER EQUIPMENT!!!! As a uhaul customer, I was not a priority to the mini mart guy. If I ever use uhaul again, I will make sure that the equipment I get is not at a mini mart. I will use Budget instead.
Moving Truck Rental in Hesperia, CA at Desert Automotive
Moving to or from Hesperia, CA 92345? Get FREE truck rental rate quotes at Desert Automotive.
Get FREE moving truck, pickup truck and cargo van rental quotes at Desert Automotive
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Pickups Small jobs -
Cargo vans Small jobs -
10' truck Studio to
1 Bedroom Apt. -
15' truck 1 Bedroom Home
to 2 Bedroom Apt. -
17' truck Home up to 2 bedrooms -
20' truck 2 Bedroom Home
to 3 Bedroom Apt. -
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Hesperia, CA.
Cargo vans and pickup truck rentals in Hesperia, CA
U-Haul cargo van rentals and pickup trucks in Hesperia, CA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Hesperia, CA 92345. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
Features
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Customer Reviews
Vehicle was dirty two front tires were capped and bald on the inside passionate door will not open it was not a pleasant ride for 9 hours only thing that I'm pleased about they refunded me my money this vehicle was never taken care of
I ordered a dolly and when I went to get the truck it didn't have a dolly in it and they charged me, I call a representative since the location was closed and she had me to to another location to pick up a dolly and they also charged me, I asked the representative is I can get a credit since I had to go all the way to Ontario from Hesperia and she said she couldn't do anything. I was already on a tight schedule so this was a big inconvenience
On pick up I was in and out in no time. Very friendly and helpful was the rep. If I need uhaul in the future I will go out of my way to rent from this location again.
Everything was excellent!
A friendly and easy experience Clay went out of his way to help and explain everything well Will always use this location
not friendly
great job thanks guys
Not to send customers to places that are not open.
Excellent Service.
Nothing. My experience was wonderful. Thank you Marty.
Very disorganized uhaul staff at this location. I have rented many uhauls for moving, 5x in 5 years, and this was my worst experience. They were unable to print all of my paperwork. It took over an hour to enter information into the system. Marty could use more training on the computer program. They did not have the dolley I ordered at this location. I was extremely disappointed in this location. The trailer, however, was great for moving and easy to maneuver. I will not be recommending this location or using it for future rentals.
Very friendly and helpful.
Not over charge your customers, I'm so glad i reviewed this. I hope I get my refund because the infor on here is not correct.
I got my the 26" uhaul for Fri 03/29/2019 until 04/01/2019 I asked the guy on the phone if we could rent it Friday but pick it up sat morning and he said it was fine however when i woke up that morning he called me to ask if i had returned it I Informed him that I had not picked it up yet he stated you have it from friday until 4am Sat I hen informed him that wasn't correct he then stated that it wasn't his fault and that i need to bring back the key mean while my who family was getting ready to start moving being super stressed with the move already I was crying on the phone and this man had not a care in the world he just came saying bring back my truck also good luck getting it if you refuse I was shocked by his lack of caring I could have lived with the fact that someone messed up it happens let me help you find a uhaul but no he didn't care I will NEVER GO BACK THERE EVER! thinking about it again makes me feel like crying.
Rude person at the front
Allow 6x12 trailers to go one way
Dolly was not locked in place, so no I'll prob have to pay. The furniture covers were all over the floor. Gas had less that what it was supposed to. And when I called about returning my truck, I said I was going to do the online return the guy told me it didn't exist and hung up on me. I called again and he mocked me telling me that he thought I had it all figured out. Terrible.
Everything was very precessional and everyone was nice
Friendly, quick, knowledgeable
Extremely helpful during a very stressful time. Can't thank you enough for the patience and GREAT customer service!
The service was excellent
truck was returned wayyyyyyy on time and I was charged for an extra day. fuck off uhaul. charges coming at you.
The guy who rented uhaul to me was so helpful and polite. I'd recommend this uhaul place. To my family and friends
Making sure the truck is not on "Empty" and running out of gas before I got two miles away.
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