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Steven P
Customer Reviews for Desert Elite Transportation
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The representative was 30 minutes late and didn’t even apologize. Was nice as time went on but could have been better.
AMY DNot sure why there is a very big U-Haul station just down the road from this place. This place had maybe 5 small trailers that's it. But maybe that is something you all likes to offer people to have lots of trailers all over the place ready to go. I only chose this place because I've been at the other place and I just wanted to see what this place was like but I would recommend the other place cuz there's more variety and in case you change your mind or need something different it's right there.
CHRISTINA HThe best service all the time thank you
Carlos GAwful experience... The site was not manned.
DEBRA HRobbie was really a wonderful guy and so kind. I mistakenly thought my pickup time was 9am and it was actually 10am. Robbie came in a half hour early just to get me on my way. When I apologized for my error, he was kind and not the least bothered by it. In a world that has become so rude and thoughtless, he was everything that is still good and his kindness, courtesy and understanding will not be forgotten. Thank you Robbie!!!
Thomas MAll good, thank you.
Steve RGreat staff, quick return, couldn't be better
ARON DGood everything I will use again
Luis SThe Uhaul website had wrong Sunday hours. When I arrived I called the local number and the owner graciously came in early to accommodate me.
William YVery helpful and friendly staff. A very smooth and easy rental.
Michael P