Customer Reviews for DiDonatos Auto Repair

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of DiDonatos Auto Repair

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Rachel S. on

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They hardly spoke to me. I tried to tell them about how my contract was wrong (because the uhaul number I was returning was different than what was on my contract) but they were uninterested in listening to me, said it would be fine. But sure enough, 3 weeks later I get a call from uhaul asking why I haven’t returned my uhaul yet. ??

Hieu L. on

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Abdul S. on

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Susan B. on

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Michael E. on

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from start to finish my experience with uhal was disorganized and stressful. There is a lack of communication between sites and personnel and I have felt the need to clean up the process every step of the way renting with this company.

John V. on

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Damien M. on

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The man who greeted me by the garage was extremely warm, friendly and welcoming.

Kesha L. on

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Thomas C. on

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Drop off was shady as fuck

Steve P. on

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First pay attention to what your customers want and need. Keep the proper well maintained equipment ready for the customer and have experienced and professional people to help

Joseph M. on

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John B. on

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Lisa D. on

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24/7 truck share DOES NOT WORK. I missed a hotel reservation due to leaving late because I had to wait 2 hours until someone arrived to get the truck. Then I didn't get into my new hotel until after 2AM AND the other hotel wouldn't accept my cancellation. Because of the very bad customer service and 24/7 not working I lost over $100 on needing to book new hotels.

Milton K. on

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Excellent service, just keep it up.

Jason M. on

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Vernise M. on

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The man did not understand why my truck was there and he called his manager. Taylor was very helpful

Travis W. on

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Jordan C. on

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Pedro C. on

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El trato a mi persona estuvo fatal todo una falta de respeto al cliente espero no tener que solicitar mas sus servicios muy mala antecio hacia mi

John J. on

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My uhaul was fine, but the location was poor. It took them 10-15 minutes to see us even though no other customers were there. Then after we dropped off the truck after use, I received an email from the personal email account of the man who gave us the truck. He referred to me as good looking and said it was nice to meet me and send a winking face. It was incredibly inappropriate and I will not be using that service again.

Phillip B. on

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Taylor O. on

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joanna V. on

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This was NOT the location that I reserved. This entire UHaul rental was a disaster. This location was excellent, but the contract was not correct. To make this right, you should give me a refund!

Edward M. on

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Nadja B. on

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Thanks

anthony E. on

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Stop making customers sign there truck in at time of return.

philly C. on

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Steve and Carlos are the best

Steven R. on

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Diane C. on

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DiDonato's staff was very helpful and professional. I would use them again

gary C. on

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Absolutely nothing to be done to improve service-top notch place! Courteous and friendly staff get you in and out!

Greggory R. on

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Customer did not leave a comment.