Hi, it looks like I was charged a fuel fee, I actually returned the vehicle with more fuel than it had when I picked it up
Trailer Rental & Towing in Philadelphia, PA at DiDonatos Auto Repair
Moving to or from Philadelphia, PA? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Philadelphia, PA 19145 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Philadelphia, PA
Cargo trailers in Philadelphia, PA are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at DiDonatos Auto Repair!
Utility trailers are perfect for towing large or oversize cargo in Philadelphia, PA 19145. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at DiDonatos Auto Repair provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Philadelphia, PA and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Philadelphia, PA online today!
Trailer and Towing Supplies
I put the gas back where it was & returned on time, but was over charged two days after I called no one got back to me yet
The process to rent the truck from the app was a nightmare. I had to â€œwait for approvalâ€ for over 30 minutes even though all of the documents were uploaded. Even though it took 45 minutes to rent the truck, the time for the return was not extended. There is no clear signs of where to park at this location. The owner of the store next to the u hail told me not to park in a certain area otherwise my car would get towed.
I had a terrible experience with U-Haul
I don't like the fact that no one told me about a 100.00 hold fuck me up for the next day I couldn't get my car out the shop everyday my car sits in there it's 45 dollars a day yeah basically I hate u-haul ever will rent again and they charged me 6 dollars and some change for gas that I put in there I put 7 dollars and if my u-haul was 55.30 why was 72. Dollars and some change was took off my card y'all tooooooo fucking extra for me.But y'all devil's will have y'all day in hell I will personally be there to open the door for yall.Uhaul does the most and I don't like that shit
Attendant was not aware that truck was booked and had to call someone else. Nopaper work available showing fees. Truck was dirty and smelled cigarette smoke. WHen truck was returned there was still no hard copy of charges and told it would be emailed. No email came. When credit card charge bills came the Uhaul charge was higher but since there was no hard copy then there is no explanation. Not professionally conducted.
For the next customer, I'd advise for an employee or two to carefully listen to what the customers are saying in regards to drop-off locations. I was able to drop off my trailer a day earlier but due to being not informed well by one employee, I could've gotten charged a lot of money. GEORGE KING JR from Hagerstown, PA helped greatly and I would like to give him all the praise for making my experience great in the end. Please give him a reward of some sort.
Your survey does not allow me to comment on my overall experience with u-haul which was terrible. The pick up location itself fine. The man running the business was great. The problem was that it was nowhere near my home. I had arranged for another location and was informed two days before the pickup that the location was changed. Also, due to your phone system I could not speak to an actual human being without waiting an hour. When I did speak to someone about the "bait and switch" I was stonewalled. I will never rent from U-haul again. You run things for your own convenience and not for the customer.
The owner was very nice and very funny too. I appreciated the great service.
This was not the original location I reserved a vehicle at. When I arrived, they didn't have the vehicle I had reserved so they sent me to DiDonato's. They treated me well but were significantly further from both my house and the location I was moving things from, which added extra money to my bill.
I did over night drop off without a problem.
Very nice and friendly
Manager and other representatives have to check the Uhaul system when speaking with customers as information changes all the time. Not sure if drop off locations are supposed to take pictures of the gas gauge so that their interpretation of drop off gas level is vetted by others and not just taking the word of one person?
They were closed when I dropped the trailer off.
24/7 pickup was smooth and straightforward, Didonatos shop had everything ready to go for me! Brand new clean truck.
This location doesn't have a dedicated uhaul rep. So to pick up the shop had me wait for over 20min while they attend to their customers, then try to get the uhaul rep on the phone, which they weren't picking up. Finally they called back and went through the process over the phone. In total a 5-10min pickup turned into 35-40min.
The U-haul app made it extremely difficult to access the van initially. Kept locking me out and did not register the correct pickup time so I had to spend a long time on the phone waiting to actually get the van at DiDonatos.
When I picked up my truck the lock was broken. It made retrieving the key very difficult. I had to spend time with customer service before getting the key.
This is an auto repair shop that has U-haul trucks. I had a reservation which was not ready when I arrived. No one on staff knew how to handle truck reservations, so it had to be done remotely with someone over the phone. There is also no safe place to park your car while you move. I will not use this location again.
There were dry leaves all over the cargo floor. They said I need to clean this. They weren't mine. I don't appreciate them accusing me. Also, it takes forever to finally get the key for the cargo van. I'm surprised that I'm being charged for full day rate instead of 4 hours. I only used 3 hours. What a ripoff!!!
am very unsatisfied with the service I received today: Â Â Â - First the app and the website would not work when I arrived at 8:00 am Â -Second it told another 45 minutes to get my reservations done by Katie toÂ Â Â Â Â complete . This put me hours behind on my job Â - third me and carlo both notice dirt in the back of the van and in the driver's side floor, I made calls to D'Angelo to find our why my bill was no posted to my email. Carlo told me that the person doing the inspection claims that the van need cleaning in which I pointed out to him the dirty we noticed when I picked the van up. I then called Katie who claimed she would take care of it and call me back. She never did and when I called back I was told she when home for the dayÂ
Staff there is always pleasant and helpful, Nice people
WE use Uhaul often for business, we always use this location, The staff is very pleasant, and helpful. We might save a few dollars using Enterprise Truck Rental ? But we like doing business at this location.
Polite and friendly.
My only complaint was when I went to return the vehicle I couldn't do it online because it couldn't pick up my location, I had to call and I don't know if this was sufficient or if I was charged more money.