Customer Reviews for Discount Autos Inc
(U-Haul Neighborhood Dealer)

2,026 reviews

124 Elm St   Cibolo, TX 78108

(210) 658-5931

Office Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed
Special Operating Hours
  • 7/4/2025: Closed
  • 7/5/2025: Closed
  • 7/21/2025: 9:00 am - 2:00 pm
  • 7/22/2025: 9:00 am - 2:00 pm
  • 7/23/2025: 9:00 am - 2:00 pm
  • 7/24/2025: 9:00 am - 2:00 pm
  • 7/25/2025: 9:00 am - 2:00 pm

Show All Hours

Services at this Location:

Contact Us

(210) 658-5931

124 Elm St
Cibolo, TX 78108

Services at this Location:

Office Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed
Special Operating Hours
  • 7/4/2025: Closed
  • 7/5/2025: Closed
  • 7/21/2025: 9:00 am - 2:00 pm
  • 7/22/2025: 9:00 am - 2:00 pm
  • 7/23/2025: 9:00 am - 2:00 pm
  • 7/24/2025: 9:00 am - 2:00 pm
  • 7/25/2025: 9:00 am - 2:00 pm

Show All Hours

  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Just keep up the great work The service was exceptional

JAMES J 
Rating:
5.0

But it still stands U-HAUL made me drive 1 hour one way 2 hours total to get a truck and auto carrier and both were old and needed work in them shame on U-HAUL I do t recommend especially for long distances

Tonya K 
Rating:
4.0

Customer did not leave a comment.

ROSE P 
Rating:
5.0

Dependable service. I was taken care of in a friendly and courteous manner. Any problems that arose, they were more than willing to resolve the issue quickly and professionally. 5 star service.

elvis r 
Rating:
5.0

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Katherine M 
Rating:
5.0

Nothing. Keep on.

MYRON H 
Rating:
5.0

Great Dealership and Service

BRUCE L 
Rating:
5.0

The staff at this location is amazing!

STEPHEN K 
Rating:
5.0

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BRIAN H 
Rating:
3.0

There were roaches in the top compartment in the back of the truck. I have used this same Uhaul for years and I only have good things to say about my past experiences with them but for this time, I am mortified about the bugs.

angelique G 
Rating:
5.0

The truck steering was a little loose, might need an alignment or some type of maintenance.

alphonso c 
Rating:
5.0

Very friendly staff and truck was clean and ready to go on time.

ANTHONY D 
Rating:
5.0

The service and the quality of the trailer was outstanding. Will utilize them again in the future

Charles R 
Rating:
5.0

I have used this location for years and never had a bad experience. Recommend this location to anyone!

JOSE S 
Rating:
5.0

Can I get a call on myReceipt.please

KRISTEN G 
Rating:
5.0

null

Linda F 
Rating:
4.0

null

Andres V 
Rating:
5.0

Fast and super friendly!

ANDREW G 
Rating:
5.0

everything was good

ANTHONY S 
Rating:
5.0

Very friendly, courteous , professional, my vehicle was ready when I arrived.

Zachery S 
Rating:
5.0

null

Lisa W 
Rating:
5.0

Alison is always super helpful, and trucks are readily available after hours. Great location!

WILLIAM T 
Rating:
5.0

null

DAVIS B 
Rating:
5.0

It was an easy interaction.

Aldo G 
Rating:
5.0

N/A

WESLEY W 
Rating:
5.0

null

DAVIS B 
Rating:
5.0

null

Edford L 
Rating:
5.0

null

TYLER F 
Rating:
5.0

null

DAVIS B 
Rating:
5.0

Everything went extremely well. The vehicle was ready when I got there, and the receptionist was very good at explaining all the details for the rental. It served my purpose, and everything went off "without a hitch". Thanks!

TIMOTHY O 
Rating:
5.0

Nice people - good service. I have rented there previously, so I am a repeat customer.

KEVIN L 
Rating:
3.0

I had a bad experience. The tires on the trailer were not maintained or checked. One of the tires had a blow out on the highway that had no construction. The tires were old.

Jennifer W 
Rating:
5.0

Staff was extremely helpful with rental. Very friendly and a pleasure to do business with.

JAMES H 
Rating:
5.0

null

MARCI D 
Rating:
5.0

Nothing! Everything was great. I even got to pick out the trailer I wanted. The cost was low too. Thank you for the great experience!

CLAIR L 
Rating:
5.0

Excellent service. Friendly knowledgeable staff. Highly recommended.

SHARON K 
Rating:
4.0

null

JOHNETTE H 
Rating:
5.0

null

JODY C 
Rating:
5.0

Great folks

ALEXANDER G 
Rating:
5.0

Had a pleasant experience. The only thing was I thought there may be a discount for returning equipment same day otherwise all good.

JANICE Z 
Rating:
5.0

Lockbox was difficult to get open, had to move letters around a few times before it opened up. Couldn't locate an emergency number to call if lock did not open.

JOHN M 
Rating:
5.0

Check the right mirror for possible tightening. Except for that, everything was great!!

LUIS G 
Rating:
5.0

null

KEVIN R 
Rating:
5.0

During my visit the system went down. Although the associate went above and beyond to capture all required information, I was surprised to see uhaul had no operational contingent program. While I sat and rented a trailer 3 other people showed up. The lack of said program led to the associate having to type and fill all fields instead of using a program that autopopulates redundant information leading to longer wait times. I was extremely satisfied with the service I received, it's hard to find people that make the best of the worst situations.

Juan D 
Rating:
5.0

Great folks!

JOHNIE M 
Rating:
5.0

Customer did not leave a comment.

HAROLD K 
Rating:
5.0

Allison was a rockstar to work with! She was super helpful and patient with me. Made the process super painless.

KERRY N 
Rating:
5.0

Great folks!

JOHNIE M 
Rating:
5.0

Customer did not leave a comment.

KEVIN R 
Rating:
5.0

During my visit the system went down. Although the associate went above and beyond to capture all required information, I was surprised to see uhaul had no operational contingent program. While I sat and rented a trailer 3 other people showed up. The lack of said program led to the associate having to type and fill all fields instead of using a program that autopopulates redundant information leading to longer wait times. I was extremely satisfied with the service I received, it's hard to find people that make the best of the worst situations.

Juan D 
Rating:
5.0

Check the right mirror for possible tightening. Except for that, everything was great!!

LUIS G 
Rating:
2.0

Customer did not leave a comment.

RYAN M 
Rating:
5.0

Customer did not leave a comment.

LARRY L 
Rating:
5.0

Had a pleasant experience. The only thing was I thought there may be a discount for returning equipment same day otherwise all good.

Janice Z 
Rating:
5.0

Customer did not leave a comment.

SENEN P 
Rating:
5.0

Lockbox was difficult to get open, had to move letters around a few times before it opened up. Couldn’t locate an emergency number to call if lock did not open.

John M 
Rating:
5.0

I have used these folks many times, but I didn't get to see them this trip because I dropped off after hours

WILLIAM P 
Rating:
2.0

Customer did not leave a comment.

April C 
Rating:
5.0

Customer did not leave a comment.

James R 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY C 
Rating:
5.0

Great folks

ALEXANDER G 
Rating:
5.0

Customer did not leave a comment.

JODY C 
Rating:
5.0

quick and easy!

Tracy B 
Rating:
4.0

Customer did not leave a comment.

JOHNETTE H 
Rating:
5.0

Customer did not leave a comment.

MA P 
Rating:
5.0

Customer did not leave a comment.

KELLIN D 
Rating:
4.0

Was routed from original location which added an hour to my trip. Otherwise no complaints

MYLES C 
Rating:
5.0

Very friendly and very helpful. I would definitely pickup from this location again

Greg R 
Rating:
5.0

Nothing! Everything was great. I even got to pick out the trailer I wanted. The cost was low too. Thank you for the great experience!

CLAIR L 
Rating:
3.0

I had a bad experience. The tires on the trailer were not maintained or checked. One of the tires had a blow out on the highway that had no construction. The tires were old.

Jennifer W 
Rating:
5.0

Customer did not leave a comment.

JUDA R 
Rating:
5.0

Excellent service. Friendly knowledgeable staff. Highly recommended.

SHARON K 
Rating:
5.0

Very friendly & helpful

DONALD T 
Rating:
5.0

Customer did not leave a comment.

Steven C 
Rating:
5.0

Customer did not leave a comment.

DONALD H 
Rating:
5.0

Staff was extremely helpful with rental. Very friendly and a pleasure to do business with.

JAMES H 
Rating:
5.0

Customer did not leave a comment.

TYLER F 
Rating:
5.0

Nice people - good service. I have rented there previously, so I am a repeat customer.

KEVIN L 
Rating:
5.0

Everything went extremely well. The vehicle was ready when I got there, and the receptionist was very good at explaining all the details for the rental. It served my purpose, and everything went off "without a hitch". Thanks!

TIMOTHY O 
Rating:
5.0

Customer did not leave a comment.

BARRY S 
Rating:
5.0

Customer did not leave a comment.

DAVIS B 
Rating:
4.0

Customer did not leave a comment.

LAWRENCE C 
Rating:
5.0

Customer did not leave a comment.

EDFORD L 
Rating:
5.0

Customer did not leave a comment.

DAVIS B 
Rating:
5.0

It was an easy interaction.

ALDO G 
Rating:
5.0

N/A

WESLEY W 
Rating:
5.0

Customer did not leave a comment.

DAVIS B 
Rating:
5.0

Alison is always super helpful, and trucks are readily available after hours. Great location!

WILLIAM T 
Rating:
5.0

Friendly & helpful staff

JOHN S 
Rating:
4.0

Customer did not leave a comment.

LAWRENCE C 
Rating:
5.0

Customer did not leave a comment.

LISA W 
Rating:
5.0

Very friendly, courteous , professional, my vehicle was ready when I arrived.

CHARLES S 
Rating:
5.0

everything was good

ANTHONY S 
Rating:
5.0

Fast and super friendly!

ANDREW G 
Rating:
5.0

Lociation was closed so there were no drop off personnel involved.

ALLEN F 
Rating:
5.0

Customer did not leave a comment.

LINDA F 
Rating:
4.0

Customer did not leave a comment.

LAWRENCE C 
Rating:
4.0

Customer did not leave a comment.

ANDRES H 
Rating:
5.0

After hours drop off. No people.

Robert C 
Rating:
5.0

Can I get a call on my Receipt.please

KRISTEN G 
No reviews have been submitted for this location.
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