Customer Reviews for Discount Autos Inc
(U-Haul Neighborhood Dealer)

1,250 reviews

124 Elm St   Cibolo, TX 78108

(210) 658-5931

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(210) 658-5931

124 Elm St
Cibolo, TX 78108

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The vehicle was proficient, reliable and functional. It provided support for the intended rental purpose.

TERRY A. 
Rating:
5.0

Customer did not leave a comment.

CLAYTON R. 
Rating:
5.0

Again, very professional, courteous, and helpful. It felt like dealing with family.

JOHN S. 
Rating:
5.0

Great customer service!!

KATHLEEN E. 
Rating:
5.0

Customer did not leave a comment.

Mark Z. 
Rating:
5.0

Very quick and friendly service.

JESSE P. 
Rating:
5.0

Customer did not leave a comment.

Armando M. 
Rating:
5.0

Everything was all Good

Jesus R. 
Rating:
5.0

Customer did not leave a comment.

D B. 
Rating:
4.0

Customer did not leave a comment.

THOMAS M. 
Rating:
5.0

Customer did not leave a comment.

WILSON T. 
Rating:
5.0

i love uhaul

JOSUE A. 
Rating:
5.0

The UHaul app apparently didn't upload both pictures of my driver's license. Apparently it's a known issue which will hopefully be resolved soon

William M. 
Rating:
5.0

Very accommodating, very helpful and knowledgeable. A pleasant experience, I would definitely do business here again - and recommend their services.

Lisa C. 
Rating:
5.0

No need to improve anything!

DARYL G. 
Rating:
5.0

Customer did not leave a comment.

BRIAN O. 
Rating:
5.0

Customer did not leave a comment.

Armando M. 
Rating:
4.0

Customer did not leave a comment.

JAMES L. 
Rating:
4.0

Allison & Sabrina we're very nice, professional, and down-to-earth. They were very flexible in the pickup and return of their equipment, doing a thorough job of providing us exactly what we needed to get our job done. Bless them and their U-Haul affiliate for their assistance & availability.

DONALD Y. 
Rating:
5.0

Customer did not leave a comment.

ARMANDO M. 
Rating:
5.0

No complaints. Allison in the office was very helpful. She even backed the tow dolly into position for the next renters. Definitely went the extra miles to show superior support.

ANTHONY G. 
Rating:
5.0

Allison and the others are always such a pleasure to work with. We rent from this location weekly and even with an upcoming move for our office location we plan to still rent from them! Thank you!

ZACHARY M. 
Rating:
5.0

Staff were helpful. Trailer was in stock. Process went well and was easy. Thumbs up.

JOSEPH L. 
Rating:
4.0

Customer did not leave a comment.

Tommy B. 
Rating:
5.0

Customer did not leave a comment.

Jonathan M. 
Rating:
5.0

Customer did not leave a comment.

DENNIS R. 
Rating:
5.0

Customer did not leave a comment.

ZACHARY C. 
Rating:
5.0

Customer did not leave a comment.

DANIEL P. 
Rating:
5.0

Customer did not leave a comment.

DAVID S. 
Rating:
3.0

Customer did not leave a comment.

TONISHALASHAY D. 
Rating:
4.0

We were well received even though we had opted for phone they were nice enough to help us in person.

PAULA M. 
Rating:
5.0

Customer did not leave a comment.

Melondy A. 
Rating:
5.0

Great service, great people, will use them again.

Armando M. 
Rating:
5.0

Customer did not leave a comment.

PATRICIA V. 
Rating:
5.0

The reps at the location Discount Auto were wonderful. Accommodating and very nice.

Angie F. 
Rating:
5.0

Nothing. You do everything just fine.

Jonathan T. 
Rating:
5.0

Associate was extremely knowledgeable and nice. That's always a good thing!

SHEDRICK J. 
Rating:
5.0

Went thru some really bad storms during our trip, some water got into the trailer but not too bad. Easy reservations, pickup and return. Love using U-Haul.

GREGORY M. 
Rating:
5.0

Always great service……

EDWARD L. 
Rating:
5.0

Friendly, fast and easy return

MARIA H. 
Rating:
5.0

Customer did not leave a comment.

RICHARD B. 
Rating:
5.0

Great customer service and super friendly! Have rented there 3 times recently and will keep going back!!

Steven B. 
Rating:
4.0

Fair price We just got a bigger trailer for way less than this exact trip a couple weeks ago. Like 256 from 181, that's not fair

STEPHEN J. 
Rating:
5.0

The alignment was off pretty bad in the 26' truck that we rented. That makes for a real annoying drive for 1200 miles. It also smells like an ashtray🤮 when you turn the air on. It has definitely been smoked in!

Nathan M. 
Rating:
5.0

Nothing to improve; great service!

TANESHIA L. 
Rating:
5.0

Customer did not leave a comment.

ANTHONY N. 
Rating:
5.0

We absolutely LOVE this location and the staff. We use this uhaul location quite frequently.

Sarah H. 
Rating:
1.0

Customer did not leave a comment.

Kevin C. 
Rating:
5.0

Customer did not leave a comment.

PATRICK S. 
Rating:
4.0

I am still waiting on a manager to call me back regarding compensation for my serious inconvenience! No issues really with this particular location, but my overall experience with the company was not great. I had a reservation at the Austin Hwy location, and when I arrived they said the reservation was "somehow canceled." So I had to drove 20 mins out of the way to go pick up a truck from another location making me late for work. I still would like to hear from someone on this, to me it's unacceptable. NO EXPLANATION, just hey let me see if we can find u another truck, we are sorry

SALIM S. 
Rating:
5.0

Truck was clean and ready to go. Great service.

MICHEAL W. 
Rating:
5.0

Trailer pulled great...

WILLIAM D. 
Rating:
5.0

Staff was extremely helpful. Very knowledgeable and thorough.

ROBERT G. 
Rating:
5.0

Customer did not leave a comment.

Sheila B. 
Rating:
5.0

I like that the equipment was a newer model of vehicle.

TELISA H. 
Rating:
1.0

I was told I would get $5 off my truck sense I had to change from a pickup to a box truck and wasn't told I had to have a credit card for a pick up.

Chrisha H. 
Rating:
5.0

Customer did not leave a comment.

Joshua B. 
Rating:
5.0

Customer did not leave a comment.

Pashanta B. 
Rating:
5.0

Very friendly and excellent service!

OVERLIN R. 
Rating:
5.0

Customer did not leave a comment.

Jasmyn S. 
Rating:
5.0

Friendly staff. Easy transaction.

Ruel L. 
Rating:
5.0

Customer did not leave a comment.

DARRICK WAYNE C. 
Rating:
5.0

Customer did not leave a comment.

Andrea C. 
Rating:
4.0

easy on hwy 78

DUANE W. 
Rating:
5.0

Prompt and helpful service

JESUS B. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW L. 
Rating:
4.0

Customer did not leave a comment.

Christian M. 
Rating:
5.0

Inform the clients that they need to fill out a survey before returning the keys. I almost dropped the keys off without doing it, it was by luck that I saw the sign on the mailbox. This is my only feedback

Martina A. 
Rating:
5.0

Have someone on site to help with the pick up if trailers or trucks. Male or female every customer needs instruction on the equipment being used.

TERESA W. 
Rating:
5.0

We rent from this location every time and would highly recommend to anyone needing their services.

curt V. 
Rating:
5.0

Very nice and helpful, equipment was in excellent condition

CHRISTOPER L. 
Rating:
5.0

The only thing that I may suggest to improve is to have a no smoking policy inside of the UHauls. The one that we rented smelled like smoke and I am not a smoker.

BRIAN L. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL B. 
Rating:
4.0

Don't charge for barely going over the mileage Especially when we didn't even keep for more then 8 hours

JEREMY BRENT B. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL D. 
Rating:
5.0

Customer did not leave a comment.

Symeon R. 
Rating:
5.0

Great customer service and friendly staff

Randy M. 
Rating:
3.0

It was closed so I couldn't tell you about the staff.

DANNY B. 
Rating:
4.0

Customer did not leave a comment.

JAMES R. 
Rating:
5.0

Excellent staff members.

KENDELL S. 
Rating:
5.0

Customer did not leave a comment.

DANIEL M. 
Rating:
4.0

You are doing your best for us already thanks for great service keep up the good work. 👍

IAN J. 
Rating:
4.0

2 different types of tires on trailer. Noticed by road technician and replaced.

REYNALDO T. 
Rating:
5.0

Customer did not leave a comment.

Theodore H. 
Rating:
5.0

Customer did not leave a comment.

FELIX M. 
Rating:
4.0

Customer did not leave a comment.

Bobby A. 
Rating:
5.0

Nothing. Online check-in made the process very easy.

Donald T. 
Rating:
5.0

They were so awesome and nice! Couldn't have asked for better service.

Jake A. 
Rating:
5.0

Excellent customer service.

CHERI R. 
Rating:
5.0

Customer did not leave a comment.

LENWOOD S. 
Rating:
5.0

Customer did not leave a comment.

KENNETH G. 
Rating:
5.0

Let the customer know the New turn in procedures. I almost dropped the key in before finishing all the tasks. Never knew I had to take photos of the fuel, cab, back area. I had to walk back out to the truck luckily I read the drop box first. I deserve a dang discount for my doing your work.

VIRLEY S. 
Rating:
5.0

have more equipment that go from destination to destination I ran into several offices that only had local trucks ..... other than that everything was good

ERNEST V. 
Rating:
4.0

Customer did not leave a comment.

VINCENT F. 
Rating:
5.0

I've rented from this same location before and they are consistently a good choice for me.

JODY C. 
Rating:
5.0

Customer did not leave a comment.

CHARLES M. 
Rating:
5.0

The service representative is who found me a trailer in NB. Without Her, I would not have been able to move

james Y. 
Rating:
5.0

Customer did not leave a comment.

BRIAN T. 
Rating:
5.0

The absolute BEST service I've ever received at a U-Haul rental location. As long as I live in the area, I will always patronize this location. Wish I knew of this location years ago. All other locations should strive to operate as this business does. A+

MICHAEL D. 
Rating:
4.0

We always rent from this location ,always happy

ANTONIO G. 
No reviews have been submitted for this location.

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