Had a pleasant experience. The only thing was I thought there may be a discount for returning equipment same day otherwise all good.
Janice Z
Customer Reviews for Discount Autos Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Lockbox was difficult to get open, had to move letters around a few times before it opened up. Couldn’t locate an emergency number to call if lock did not open.
John MI have used these folks many times, but I didn't get to see them this trip because I dropped off after hours
WILLIAM PGreat folks
ALEXANDER Gquick and easy!
Tracy BWas routed from original location which added an hour to my trip. Otherwise no complaints
MYLES CVery friendly and very helpful. I would definitely pickup from this location again
Greg RNothing! Everything was great. I even got to pick out the trailer I wanted. The cost was low too. Thank you for the great experience!
CLAIR LI had a bad experience. The tires on the trailer were not maintained or checked. One of the tires had a blow out on the highway that had no construction. The tires were old.
Jennifer WExcellent service. Friendly knowledgeable staff. Highly recommended.
SHARON KVery friendly & helpful
DONALD TStaff was extremely helpful with rental. Very friendly and a pleasure to do business with.
JAMES HNice people - good service. I have rented there previously, so I am a repeat customer.
KEVIN LEverything went extremely well. The vehicle was ready when I got there, and the receptionist was very good at explaining all the details for the rental. It served my purpose, and everything went off "without a hitch". Thanks!
TIMOTHY OIt was an easy interaction.
ALDO GN/A
WESLEY WAlison is always super helpful, and trucks are readily available after hours. Great location!
WILLIAM TFriendly & helpful staff
JOHN SVery friendly, courteous , professional, my vehicle was ready when I arrived.
CHARLES Severything was good
ANTHONY SFast and super friendly!
ANDREW GLociation was closed so there were no drop off personnel involved.
ALLEN FAfter hours drop off. No people.
Robert CCan I get a call on my Receipt.please
KRISTEN GThe service and the quality of the trailer was outstanding. Will utilize them again in the future
CHARLES RI have used this location for years and never had a bad experience. Recommend this location to anyone!
JOSE SThe staff at this location is amazing!
Stephen KVery friendly staff and truck was clean and ready to go on time.
Jennifer DThere were roaches in the top compartment in the back of the truck. I have used this same Uhaul for years and I only have good things to say about my past experiences with them but for this time, I am mortified about the bugs.
ANGELIQUE GThe truck steering was a little loose, might need an alignment or some type of maintenance.
ALFONSO CNothing. Keep on.
MYRON HEmployee was courteous and helpful. Informed her that the door had a bad leak she stated she would look into getting that unit fixed and apologized…. Impressed with her attitude and professionalism…
DERRICK OGreat Dealership and Service
BRUCE LDependable service. I was taken care of in a friendly and courteous manner. Any problems that arose, they were more than willing to resolve the issue quickly and professionally. 5 star service.
ELVIS RCustomer service was great!
Katherine MGreat Dealership and Service
BRUCE LKeep doing what you are doing. It was a very good experience.
VICTOR DGreat Dealership and Service
BRUCE LVery professional and kind I had a hang up getting unloaded and they did not charge me extra but instead understood and that's a great thing now days
SHAWN HGreat Dealership and Service. I always rent from here
BRUCE LThe Cibolo office is always a friendly and helpful location. And they have good vitamin C (candy). 😀
AMOS NLot's of access, people working there are friendly.
Rocky CEasy box key drop off.
JOSHUA DStaff was very friendly, helpful and fast.
IRENE BGreat customer service.
Charles WGreat UHaul distributor!
Cara SGood Experience as always👍🏾
M SWhen you need a truck 24/7, it is a good location to. get one at ANY HOUR.
Richard Igood customer service
ROBERT RAn amazing job! Five stars from me!
THOMAS TI dropped the trailer off after hours, so I used the uhaul app to take pictures. I honestly can’t say much about the location or its staff, but it was easy to find and ample space to drop off the trailer.
JAMES HOutstanding! Thanks!
TALMAR SNothing everything was great
Frank RStaff was very helpful and worked with me on trading into more suited trailer.
CRAIG KGreat service with friendly staff. Picking up the trailer was fast, easy, and convenient, and dropping it off was the same. If I ever need a UHaul again this would be my first choice.
MICHAEL MI went in just to rent a vehicle trailer. The ladies there offered and helped me back up my truck so there was a quick connection, no equipment was damaged and safety checks were conducted on-the-spot. This was done Cibolo, TX, I would recommend this site to others.
CHRISTOPHER C