Nothing! The gentleman there was excellent and gave me great customer service.
PAUL Y
Customer Reviews for Discount Food & Things Unlimited
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Truck made noise. Little nervous driving it.
CARMEN DThe guys there was very friendly and helpful to me by explaining how to go about the U-Haul rental.⭐️⭐️⭐️⭐️⭐️
MAX LChris was very helpful and friendly, I would recommend this rental location to all of my friends and family.
JULIE KChris was EXCELLENT to work with! Very polite…very helpful!! Would definitely rent of return from this location again!
THOMAS AHard workers! Work came out right as we pulled up and helped right away. Would recommend this location.
ERICA SExcellent customer service. Easy rental process start to finish.
Kristen NThe app is really bad.. first it would not locate me to allow me to get the truck. I had to go to the website for the gps to work right. Then every additional contact I put in would be denied saying they didn't answer. The contacts I used was next to me and the phones never rang after they received the text message. My wife had to call uhaul to be verified..very poor check in service.
Tim WOwner was helpful and efficient
Bruce JThe return center was much more helpful
Michael BNothing. The location looked a little dirty but the guy who helped me was very diligent despite working an overnighter. That's hard work and dedication, and says a lot about how he handles U-Haul jobs.
Erickson GNothing I was givin Good customer service, nice guy , helpful and convenient. Would recommend and use again for sure.
Justine SNothing to comment
Guilherme MThe inside of the cargo hauler visually looked clean, but smells of urine. The cargo hauler needed to be washed to get rid of the smell of urine. It was parked behind the store in a parking lot and it was not locked. Someone was probably using it to pee in.
Kelli WThe truck's brakes are not good, when I took the highway I felt that the truck would break at 60 mph, it is really very worn out. The person who helped me was very kind.
Kenneth MI'll start by saying Chris deserves the highest u-haul honor possible. My family and I went through a very stressful moving situation but Chris was able to alleviate so many of our stresses. He held a truck for my family because we were having a hard time finding a 26footer. He made so many sacrifices for us in terms of taking the time to answer all of my questions even at one point when i was calling and I'm sure getting on his nerves because i was calling every day. He never waiver and repeatedly told us he just wanted to do everything he could to help us out. It's people like Chris that are living proof that genuinely kind and good people are out there in the world. I pray that he's blessed beyond his greatest imagination. Thank you for all you did for my family chris God bless you.
Orville DOnce again amazing customer service. Thank you, see you next month!
ismael v??
kenneth mThank you Chris once again. Looking forward to the next rental.
ismael vThis is our four time renting from Chris. Always has our truck up front and ready since the first time we went. This time he help up find the best route to help with cost since we had to drive over 200 miles to pick something up and bring it back instead of waiting and paying shipping. The extra step you have always taken is very much appreciated. See you again soon!
ismael vExcelente servicio
luis gChris was great. Came in on day off because the Uhaul was messing up
Leslyn FHAVE DOLLYS AVAILABLE.
FRANKIE RAppreciate the people answering my questions and helping me out.
Mark FGreat service
FRANKIE RAbsolutely I had an excellent trip thank you.
Judith WChris, Thank you once again for making our move easy. we will see you again when needed.
ismael vOnce again an amazing experience. Thank you for your customer service! Will refer this location to anyone I know.
ismael vAmazing customer service, also helped us pick the right size truck, and gave us free boxes that they save for uhaul customers.
ismael vGood service
Angel LAwesome customer service
Reanigang OI'm getting all my rentals here from now on, very satisfied!!
christian dNo comment
Paul HWe did a self drop off. Didn’t interact with anyone. Just parked and dropped the truck off.
Richard BThe equipment I paid for was not in the truck. Luckily the store was still open and they were able to give it to me but it took an extra 20mins and I was on a time crunch. Also the instructions to get the keys were not clear at all. We had to search around the whole building for the lock box. The online mobile process was horrible as well and took an additional 30mins just to get additional approval/verification in order for the check in instructions to even generate. I had to call twice and wait on hold. Never again
Alfredo RThe gentleman was very knowledgeable and helpful through something I was really dreading. Would recommend Groveland/Mascotte U-Haul to anyone that is already more than stressed. The rental agent made things like as piece of cake.
Tamara QThis location was not open so I had to drop it off at another location only 2 miles down the road.........
Larry MDidn't sell ball hitch like a full service store. Shabby business. Selling confederate flags. Had to go to full service store for inspection we could trust.
Tammy FI arrived late at drop off. I left the truck and dropped the keys in the box . I can’t really speak about their location or staff. In Boca Raton the staff was friendly and the location is impressive.
Robert DRecommend they use the app because pinpointing location was not working in the browser.
Wendi RGreat customer service!
Maria MNo one would answer the phone. It was hard to find this pickup location.
Joshua MClaimed I was going to be charged for drop off at different location even though drop off locations were left open because I didn't know the area I moved too, called the place earlier in the day and was told yes I could bring it there also was charged extra for gas even though it was more gas than when I got it took pictures for proof because this happened the last time I rented a uhaul will not be using uhaul anymore
brandy mGreat customer service just sketchy location and run down store. A single female would be nervous walking in there
Mark CPatti Allmon was certain a very gracious and colorful human being. From knowledge to certainty, she guides us on how and where. I would do business with her if I'm on that particular area. Thanks Patti!
Pedro VKey instructions were very unclear we had to call.
Lisa BThe service was excellent . There were only two issues, The cap for the brake fluid reservoir was missing on the trailer. The people had put tape over the opening. They had me take a picture with my phone so that I could prove that the cap was missing when I picked up the trailer. I pulled the trailer for two and a half hours non stop. When I arrived at my destination the tape was gone and there was brake fluid all over the back of my truck and the front of the trailer. I paid for 12 blankets and there were only eleven when I loaded the trailer,
JIMMY MItems ordered and paid for were not in truck. Pick up was frustrating and took over an hour
Kevin HYou guys took twenty dollars for gas and I put the gas where you guys had it that’s wrong and I want my money back on my dam card today
JYMME HIt's hard to improve on great. Thanks for the great experience renting from U-HAUL. If I need a truck again, you've earned my business.
ANTHONY MI had to kick beer cans away from the front of the truck He left a dolly and pads in the truck rolling around.
JOAN CI HAD A 1 WAY TO CLEREMONT WITH 2 DAYS INCLUDED AND RETURNED TRUCK IN 1 DAY BUT DROPPED KEYS IN DROP BOX INSTEAD OF INSIDE (WAS LATE AFTERNOON) THIS WAS A THURSDAY AFTERNOON AND TRUCK WAS NOT CHECKED IN TIL SATURDAY MORNING AND WAS CHARGED AN EXTRA DAY AND WASNT DUE BACK TIL FRIDAY AFTERNOON AND HAD IT BACK THURSDAY AFTERNOON.....BUT THANKS TO THE REP OF UHAUL WHO REVERSED THE CHARGES AND MADE IT RIGHT....U HAUL IS THE BEST WAY TO GO!!!
MITCHEL PNot a thing. Fast and easy to use.
Oscar GTake a little more time to clean up the trucks.
ALLAN P