Great service at this place.
RICHARD G
Customer Reviews for Discount Food & Things Unlimited
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Thanks
EDRID BFor me, I will just say keep doing what you doing because I was very happy satisfying with everything
DON AChris was very helpful! He was professional and cared for his facilities
CURTIS TOutstanding service
will eIt was a dark and dangerous look.
PURITY MAmazing service like aways. Thank you sir, until next time.
ISMAEL VOnce again thank you, see you in a few weeks.
ismael vVery friendly people and willing to go above and beyond to help
ZACHARY PThe attendant was very nice
HECTOR RPlease do not say you “called” the day before and then actually call the morning of to tell me that I won’t be able to go to my original pickup location for the truck. My booking was made 3 weeks in advance and it was extremely frustrating to have to drive an additional 120 miles round trip to pick up the truck from the new location. I was only given 80 miles as compensation.
FRANCISCO EThere was no vehicle available at the location I reserved it at. I had to drive 60 miles out of my way to get the truck. They charged we $30 for vehicle coverage which I had declined on line. I would like this refunded to me.
MARK HBest location experience, fast accurate service 5 fucking gold stars give this location a gold star times 5 they rock !
JOHNATHON PRental process at the site is kind of slow and took a lot of my time scheduling for the length of expected time I had. But understanding it’s for safe of both sides, I agree with the procedure
Alejandra RNothing! The gentleman there was excellent and gave me great customer service.
PAUL YTruck made noise. Little nervous driving it.
CARMEN DThe guys there was very friendly and helpful to me by explaining how to go about the U-Haul rental.⭐️⭐️⭐️⭐️⭐️
MAX LChris was very helpful and friendly, I would recommend this rental location to all of my friends and family.
JULIE KChris was EXCELLENT to work with! Very polite…very helpful!! Would definitely rent of return from this location again!
THOMAS AHard workers! Work came out right as we pulled up and helped right away. Would recommend this location.
ERICA SExcellent customer service. Easy rental process start to finish.
Kristen NThe app is really bad.. first it would not locate me to allow me to get the truck. I had to go to the website for the gps to work right. Then every additional contact I put in would be denied saying they didn't answer. The contacts I used was next to me and the phones never rang after they received the text message. My wife had to call uhaul to be verified..very poor check in service.
Tim WOwner was helpful and efficient
Bruce JThe return center was much more helpful
Michael BNothing. The location looked a little dirty but the guy who helped me was very diligent despite working an overnighter. That's hard work and dedication, and says a lot about how he handles U-Haul jobs.
Erickson GNothing I was givin Good customer service, nice guy , helpful and convenient. Would recommend and use again for sure.
Justine SNothing to comment
Guilherme MThe inside of the cargo hauler visually looked clean, but smells of urine. The cargo hauler needed to be washed to get rid of the smell of urine. It was parked behind the store in a parking lot and it was not locked. Someone was probably using it to pee in.
Kelli WThe truck's brakes are not good, when I took the highway I felt that the truck would break at 60 mph, it is really very worn out. The person who helped me was very kind.
Kenneth MI'll start by saying Chris deserves the highest u-haul honor possible. My family and I went through a very stressful moving situation but Chris was able to alleviate so many of our stresses. He held a truck for my family because we were having a hard time finding a 26footer. He made so many sacrifices for us in terms of taking the time to answer all of my questions even at one point when i was calling and I'm sure getting on his nerves because i was calling every day. He never waiver and repeatedly told us he just wanted to do everything he could to help us out. It's people like Chris that are living proof that genuinely kind and good people are out there in the world. I pray that he's blessed beyond his greatest imagination. Thank you for all you did for my family chris God bless you.
Orville DOnce again amazing customer service. Thank you, see you next month!
ismael v??
kenneth mThank you Chris once again. Looking forward to the next rental.
ismael vThis is our four time renting from Chris. Always has our truck up front and ready since the first time we went. This time he help up find the best route to help with cost since we had to drive over 200 miles to pick something up and bring it back instead of waiting and paying shipping. The extra step you have always taken is very much appreciated. See you again soon!
ismael vExcelente servicio
luis gChris was great. Came in on day off because the Uhaul was messing up
Leslyn FHAVE DOLLYS AVAILABLE.
FRANKIE RAppreciate the people answering my questions and helping me out.
Mark FGreat service
FRANKIE RAbsolutely I had an excellent trip thank you.
Judith WChris, Thank you once again for making our move easy. we will see you again when needed.
ismael vOnce again an amazing experience. Thank you for your customer service! Will refer this location to anyone I know.
ismael vAmazing customer service, also helped us pick the right size truck, and gave us free boxes that they save for uhaul customers.
ismael vGood service
Angel LAwesome customer service
Reanigang OI'm getting all my rentals here from now on, very satisfied!!
christian dNo comment
Paul HWe did a self drop off. Didn’t interact with anyone. Just parked and dropped the truck off.
Richard BThe equipment I paid for was not in the truck. Luckily the store was still open and they were able to give it to me but it took an extra 20mins and I was on a time crunch. Also the instructions to get the keys were not clear at all. We had to search around the whole building for the lock box. The online mobile process was horrible as well and took an additional 30mins just to get additional approval/verification in order for the check in instructions to even generate. I had to call twice and wait on hold. Never again
Alfredo RThe gentleman was very knowledgeable and helpful through something I was really dreading. Would recommend Groveland/Mascotte U-Haul to anyone that is already more than stressed. The rental agent made things like as piece of cake.
Tamara QThis location was not open so I had to drop it off at another location only 2 miles down the road.........
Larry MDidn't sell ball hitch like a full service store. Shabby business. Selling confederate flags. Had to go to full service store for inspection we could trust.
Tammy FI arrived late at drop off. I left the truck and dropped the keys in the box . I can’t really speak about their location or staff. In Boca Raton the staff was friendly and the location is impressive.
Robert DRecommend they use the app because pinpointing location was not working in the browser.
Wendi RGreat customer service!
Maria MNo one would answer the phone. It was hard to find this pickup location.
Joshua M