Customer Reviews for Discount Mini Storage of the Villages

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Discount Mini Storage of the Villages

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James B. on

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dale S. on

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Many of the locations in Florida refused to take the truck until I called Uhaul routing and they contacted the drop off location and ordered them to take the drop off.

Lori W. on

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merna H. on

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Marc O. on

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The agent at the location was very nice as I arrived as she was leaving for lunch. She agreed to process my order for the truck which was much appreciated. The truck provided a shaking and bumpy ride throughout my 1000 mile trip. Not sure if that is normal given the truck but man was that tough on my body. All and all it got the job done. The trucks outside was pretty roughed up but not unexpected given the miles and use.

Daniel B. on

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I called the phone number several times to make certain drop off location was open but no one answered the phone. I drove to location and parked the truck and again called, phone rang for several minutes with no answer. Just tried to CK office and surprised that they were open and a very nice young lady accepted the keys.

Joseph S. on

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James T. on

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Dean H. on

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Joseph S. on

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John C. on

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The individual at the location wasn't notified that I was to pick up the truck that morning because I didn't get notified until 6pm the night before. Fortunately there was a 10 footer on site. but whwn I opened the truck there was a dolly and a number of pads in the truck which means it hadn't been looked at or cleaned out

Sabrina C. on

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John O. on

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Alan H. on

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This location was 20 miles from my new home. I went by at least 6 other uhauls on the way.

Stephanie C. on

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ROBERT N. on

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Drop off with U-Haul app makes it simple & quick.

Dwaine H. on

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firstly it seems like the employees are always on lunch. My pick up was bad I had to wait. I returned my truck at 2pm and they put it in at three. They charge me gas when I return the truck where the needle was. This means U-Haul sucks as a company

Richard C. on

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Sean M. on

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James O. on

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Nothing to recommend as the service was excellent

Steven G. on

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Drop off was no problem. 960 miles with no A/C in 98 degree heat for two days was the issue!!!

Mark S. on

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Rude and didn’t want to hear anything we had to say.

John F. on

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dennis W. on

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Robert S. on

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Friendly professional staff.

Kathy A. on

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More parking for larger trucks

Shawn H. on

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Shawn H. on

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PEDRO G. on

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Everything was fine

Danielle T. on

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They were closed for lunch 12-2. And the Entrance is steep especially when you have to cross traffic!